From the welcome glass of port and pastel del nata when we checked in, the staff went out of their way to be friendly. Cleanest room we've ever stayed in and fantastic location. Central but quiet at night. Little boutique hotel with adjoining cafe. Don't come here if you're looking for a gym or swiming pool, this hotel is all about great service, a friendly and helpful reception team. Our rom was prety, fresh, and spotlessly clean, and this hotel was in the best location within a stones throw of the elevators for the Castle, tram stops to other districts and places of interest,, shopping, fantastic restaurants, cafes and gelateries. Authentic little portuguese restaurants just off the main street and down the back streets nearby. If we return to Lisbon we will definitely stay here again. .