Outdoor pool, pool umbrellas, sun loungers
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Reviews of NYX Hotel Limassol by Leonardo Hotels

4 out of 5
NYX Hotel Limassol by Leonardo Hotels
Anexartisias & Chr. Chatzipavlou, Limassol, Limassol

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 84 reviews" "
Rating 8 - Good. 19 out of 84 reviews" "
Rating 6 - Okay. 7 out of 84 reviews" "
Rating 4 - Poor. 5 out of 84 reviews" "
Rating 2 - Terrible. 1 out of 84 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Menny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ine thing I did NOT like was the shower tooo small for me or anyone who is not chinese
Stayed 1 night in May 2024
Response from Charalambos Paytis, General Manager on 2024/5/21
Dear Guest, Thank you for reviewing your recent experience.We are thrilled to know that you found our hotel to be in immaculate condition and were satisfied with the level of service and room amenities provided during your stay.While we rejoice in your overall positive remarks, we regret that the shower dimensions did not meet your expectations. Our aim is to provide comfort and convenience to all our guests, and we understand that certain design aspects may not be ideal for everyone. Please be assured that your feedback is important to us and will be considered as we continuously strive to improve our guest experience.We are proud that you enjoyed the modernity of NYX Hotel Limassol, along with our strategic location and the unique amenities we offer, such as our rooftop pool and diverse cuisine options.We hope to welcome you back. All the best.Charalambos Paytis, General Manager

10/10 Excellent

raz

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in May 2024
Response from Manager on 2024/5/4
Dear Raz,Thank you for such a positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,Charalambos Paytis, General Manager

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Not a resort hotel but was perfect for a business stay or city break, with an opportunity to enjoy the small but lovely pool and amenities. Walking distance to all amenities and the old town. Directly across from the sea walk and close to the beach. Staff were friendly and helpful. Breakfast was large with options to cater for all tastes.
Stayed 4 nights in Apr 2024
Response from Charalambos Paytis, General Manager on 2024/4/21
Dear Dana,Thank you for such a positive review.It's wonderful to hear that NYX Hotel Limassol by Leonardo Hotels met your expectations for a business stay and offered the perfect backdrop for a city break. Our rooftop pool and amenities are indeed designed to provide a tranquil escape amidst the city's hustle and bustle.We're glad you enjoyed our prime location, which not only offers proximity to the old town but also easy access to the beautiful sea walk and beaches. It's heartening to know our staff made a positive impact during your stay, and that the variety of options at our breakfast buffet catered to all tastes.Your compliments on the cleanliness of your room, the condition of our hotel, the level of service provided, and the quality of our room amenities are greatly appreciated and will be shared with our dedicated team. Thank you for choosing us for your stay in Limassol, and for taking the time to recognize the hard work of our staff.It would be our pleasure to have you return on another occasion. Very best wishes,Charalambos Paytis, General Manager

8/10 Good

Anastasia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish, modern hotel with a good breakfast, chill pool and a nice view from the top floor
Stayed 5 nights in Apr 2024
Response from Charalambos Paytis, General Manager on 2024/4/17
Dear Anastasia,Thank you for such a positive review of your stay.We're delighted to hear that you enjoyed the stylish modernity of our hotel, along with the high-quality breakfast offerings. It's wonderful to know that our rooftop pool and the views it provides added a special touch to your visit.We take pride in our contemporary room amenities and are thrilled that they met your expectations, enhancing your overall comfort during your stay.Your satisfaction with the condition of the hotel and the level of service provided by our dedicated team is highly encouraging, and we strive to maintain these standards for all our guests. Rest assured, the positive aspects you've highlighted are the cornerstone of the NYX Hotel Limassol experience.We hope that you will visit us again in the future. Kind regards,Charalambos Paytis, General Manager

8/10 Good

Ramzy

Traveled with group
Liked: Cleanliness
Nice design but not practical Very small room and gloomy even for the higher room category. AC is very noisy Gym looks like a storage room with very limited options
Stayed 3 nights in Apr 2024
Response from Charalambos Paytis, General Manager on 2024/4/17
Dear Guest, Thank you for taking the time to share your feedback.We're glad to hear that you found our hotel clean, and we hope that this, along with our central location and modern design, added comfort to your stay.However, we regret that the room size did not meet your expectations. Our rooms are designed to optimize space and comfort, with different categories offering various sizes to cater to our guests' needs. We apologize if you found the air conditioning to be a disturbance; we aim to ensure all guests have a restful experience, and we will look into this matter attentively. We also note your comments regarding the gym and understand that our current offerings may not have met your fitness needs; we appreciate this feedback as we continually seek to improve our services.We're committed to providing an exceptional stay for all our guests, and your insights are invaluable to us in that pursuit. We would be delighted to welcome you back to NYX Hotel Limassol by Leonardo Hotels, to provide you with the high standard of service and accommodation that we strive for.The whole team hope that we have the pleasure of welcoming you back in the future. Best wishes,Charalambos Paytis, General Manager

8/10 Good

Dmytro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new property with an amazing kitchen. Rooms are tiny, but comfortable overall. Gym and sauna are tiny, especially for this number of rooms. A few things could be improved: central heating must be complemented with AC when room temperature gets to 26C. Very noisy street and no way to insulate from it.
Stayed 7 nights in Feb 2024
Response from penny Christodoulou on 2024/4/4
Dear Guest, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, We look forward to welcoming you back in the future.Yours Sincerely,Penny Christodoulou

10/10 Excellent

orit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from penny Christodoulou on 2024/4/4
Dear Orit, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future.Yours Sincerely,Penny Christodoulou

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Jamie Ellis on 2024/2/9
Dear Guest, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future. Yours Sincerely, NYX Hotel Limassol

10/10 Excellent

Aya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast
The breakfast buffet was really nice. Huge variety of delicious food.
Stayed 2 nights in Jan 2024
Response from Jamie Ellis on 2024/2/9
Dear Guest, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future. Yours Sincerely, NYX Hotel Limassol

4/10 Poor

Enam

Business traveler
Disliked: Room comfort
Stayed 2 nights in Jan 2024
Response from Jamie Ellis on 2024/1/23
Dear Guest, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future. Yours Sincerely, NYX Hotel Limassol

10/10 Excellent

Dima

Stayed 4 nights in Dec 2023
Response from Jamie Ellis on 2024/1/9
Dear Dima, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future. Yours Sincerely, NYX Hotel Limassol

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Jamie Ellis on 2024/1/8
Dear Omar, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future. Yours Sincerely, NYX Hotel Limassol

10/10 Excellent

Celine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent from staff to rooms to food.
Stayed 1 night in Oct 2023
Response from Jamie Ellis on 2024/1/8
Dear Celine, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future. Yours Sincerely, NYX Hotel Limassol

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jamie Ellis on 2023/12/13
Dear StephenThank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future.Yours Sincerely,NYX Hotel Limassol

10/10 Excellent

Mohamed

Stayed 2 nights in Dec 2023
Response from Jamie Ellis on 2024/1/8
Dear Mohamed, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future. Yours Sincerely, NYX Hotel Limassol

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Jamie Ellis on 2023/11/18
Dear Stephen ,We would like to thank you for your 10 out of 10 score, It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at NYX Hotel Limassol was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Thank you NYX Hotel Limassol Team

6/10 Okay

Maher

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent except the room and the bathroom are extremely small and tight
Stayed 4 nights in Nov 2023
Response from Jamie Ellis on 2023/11/10
Dear Maher, Thank you for taking the time to share your experience at NYX Hotel Limassol. We're thrilled to read about your great stay! Our team works hard to provide excellent service, and it's rewarding to see it reflected in your review. We apologise the that the size of the bathroom in your room did not meet you expectations but we hope this dose stop you from returning to us as we have room types available with more space, We can't wait to host you again on your next visit! Warm regards, NYX Hotel Team.

8/10 Good

Kalliopi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay! Incredible breakfast.
Newly refurbished, clean and modern hotel located across the road from Molos seafront. From the start of my stay, I found the reception staff to be very welcoming and friendly. The single room is comfortable with all necessary amenities available. However, sound proofing was a small issue, as I could hear people talking from outside at night from the corridors. Another downfall (which I would say is the main inconvenience) is the absence of dedicated hotel parking, but I appreciate that the hotel offers a valet service to combat this! Last but not least, the breakfast was incredibly tasty with a huge variety to cater to everyone! Definitely the highlight of my stay. In general, all staff were very friendly, smiling and welcoming! Overall, a very pleasant stay.
Stayed 1 night in Nov 2023
Response from Jamie Ellis on 2023/11/10
Dear Kalliopi, Thank you for taking the time to share your review experience at NYX Hotel Limassol. We're thrilled to read about your great stay! Our team works hard to provide excellent service and our breakfast was incredible, and it's rewarding to see it reflected in your review.We have noted your feedback about the sound proofing and this is something we will look into.We can't wait to host you again on your next visit! Warm regards, NYX Hotel Team.

10/10 Excellent

caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is brand new and in great condition and location. The staff are all customer focused and very helpful. All the front desk staff were fantastic including the porters.
Stayed 3 nights in Oct 2023
Response from Jamie Ellis on 2023/11/10
Dear Caroline, Thank you for taking the time to share your positive experience at NYX Hotel Limassol. We're thrilled to read about your great stay! Our team works hard to provide excellent service, and it's rewarding to see it reflected in your review. We can't wait to host you again on your next visit! Warm regards, NYX Hotel Team.

8/10 Good

Cyrus

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a modern hotel. Our room was small but the breakfast was good and the roof bar has a nice view
Stayed 4 nights in Oct 2023
Response from Jamie Ellis on 2023/11/10
Dear Cyrus, Thank you for taking the time to share your positive experience at NYX Hotel Limassol. We can't wait to host you again on your next visit! Warm regards, NYX Hotel Team.

10/10 Excellent

Yakir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Incredible hotel! Spacious room, very clean. You cannot beat the location, 5 minutes on foot to the marina. The best breakfast I've ever seen. Highly recommendable!
Stayed 4 nights in Oct 2023
Response from Jamie Ellis on 2023/11/10
Dear Yakir, Thank you for taking the time to share your positive experience at NYX Hotel Limassol. We're thrilled to read about your great stay! and you enjoyed our breakfast and your overall experience and it's rewarding to see it reflected in your review. We can't wait to host you again on your next visit! Warm regards, NYX Hotel Team.

10/10 Excellent

hilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , very small room
Stayed 2 nights in Oct 2023
Response from Jamie Ellis on 2023/11/10
Dear Hilla, Thank you for taking the time to share your 10 out of 10 score at NYX Hotel Limassol. We're thrilled you enjoyed your experience with us and had a great stay! We can't wait to host you again on your next visit! Warm regards, NYX Hotel Team.

8/10 Good

Rajen

Liked: Cleanliness, amenities, property conditions & facilities
A nice modern hotel with great views from the roof top bar. Generally the staff were good and friendly however at times I felt they could have been more attentive. At the bar on the ground floor nobody came to take my order so I had to go up to the bar. In the roof top bar I had to try several times to get the bar staffs attention to take my orders. However they were pleasant when I did get their attention. I found it a bit odd that the hotel room doors opened outwards! With the narrow aisles you could easily hit someone walking by! The location is perfect. Food was good with plenty of choice. I found parking on 80 Athinon - they charge €3 for 4hrs per the signs. I told the attendant I wanted a space for 3 days and we negotiated to €9 per day which I thought was very reasonable - it’s only 5min walk from hotel. Good hotel and I would recommend.
Stayed 2 nights in Oct 2023
Response from Manager on 2023/10/17
Dear Guest,Thank you so much for this glowing review.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.We hope to welcome you back.Best wishes,

6/10 Okay

Anish

Liked: Staff & service
Stayed 3 nights in Oct 2023
Response from Manager on 2023/10/17
Dear Anish,Thank you for taking the time to share your review.We apologize for any inconvenience you may have experienced and would appreciate knowing what you found unsatisfactory so that we can make the necessary improvements.We hope to have the opportunity to welcome you back for an even better experience in the future. Kind regards,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Charalambos Paytis, General Manager on 2023/10/12
Dear Robert,Thank you for this positive feedback.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again. Best wishes,Charalambos Paytis, General Manager

4/10 Poor

Yevgenia

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Manager on 2023/10/11
Dear Yevgenia,Thank you for taking the time to share your feedback about your stay at our hotel.We are very sorry you were not happy with your experience. We would love to know more about what we could do to improve our facilities, so please don't hesitate to share any suggestions you may have. In the meantime, please be assured that we will address our service standards with the team.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Best regards,

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Charalambos Paytis, General Manager on 2023/10/5
Dear Carlos,Thank you for your review.We are thrilled to hear that you found our hotel's cleanliness and condition to be exceptional. Our team works hard to maintain a high standard of cleanliness and comfort for our guests.We appreciate your feedback regarding our service, and we will strive to improve in this area. Our goal is to provide an extraordinary experience for all our guests, and we will continue to work towards that goal.We look forward to seeing you again in the future.Best wishes,Charalambos Paytis, General Manager

10/10 Excellent

Zoe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at NYC Limassol. Clean, modern hotel in a perfect location that is walking distance from the marina. Staff very friendly and accommodating. Breakfast was great, lots of choice and fresh.
Stayed 1 night in Sep 2023
Response from Jamie Ellis on 2023/11/10
Dear Zoe, Thank you for taking the time to share your positive experience at NYX Hotel Limassol.We're thrilled to read about your great stay! Our team works hard to provide excellent service and it's rewarding to see it reflected in your review. We can't wait to host you again on your next visit! Warm regards, NYX Hotel Team.

8/10 Good

Sirjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good holtel
Stayed 3 nights in Sep 2023
Response from Jamie Ellis on 2023/11/10
Dear Sirjit, Thank you for taking the time to share your experience at NYX Hotel Limassol.We can't wait to host you again on your next visit! Warm regards, NYX Hotel Team.

10/10 Excellent

Amani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Jamie Ellis on 2023/11/10
Dear Amani, Thank you for taking the time to share your review from your recent stay with us at NYX Hotel Limassol. We're thrilled you had a 10 out 10 experience with us.We can't wait to host you again on your next visit! Warm regards, NYX Hotel Team.

10/10 Excellent

orit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location good value
Great location. Nice clean rooms an air con working great ! Close to restaurants and shops. Best part is the amazing breakfast. You can tell it caters to Israelis as we love our breakfast.
Stayed 4 nights in Sep 2023
Response from Penny Christodoulou on 2023/9/14
Dear Valued guest, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you again at our hotel. Best Regards,

10/10 Excellent

Fares, Gainesville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected. European size rooms. Valet parking €15 a night. Touch screen interface in room for lighting and air conditioning very finicky. AC does not stay on when you are out of the room and has to restart and start cooling again when you’re back, every time. Good breakfast. Nice but small rooftop pool.
Stayed 3 nights in Sep 2023
Response from Penny Christodoulou on 2023/9/14
Dear Valued guest, Thank you for your review. We look forward to welcoming you again at our hotel. Best Regards,

6/10 Okay

mona

Traveled with family
Everything was good
Stayed 6 nights in Aug 2023
Response from Penny Christodoulou on 2023/8/31
Dear Valued guest, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you again at our hotel. Best Regards,

10/10 Excellent

Dr Harpreet S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Penny Christodoulou on 2023/9/14
Dear Valued guest, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you again at our hotel. Best Regards,

8/10 Good

Paul, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally very good stay. One day room wasn’t cleaned and it took me 2-3 hours and 2 calls to get someone to make up the room. Otherwise staff were helpful and facilities were good.
Stayed 7 nights in Aug 2023
Response from Penny Christodoulou on 2023/8/31
Dear Valued guest, Thank you for your feedback. We apologise for the delay. We hope to you again at our hotel.

10/10 Excellent

Halyna

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Penny Christodoulou on 2023/8/31
Dear Valued guest, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you again at our hotel. Best Regards,

10/10 Excellent

Billy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Very beautiful property and incredible breakfast.
Stayed 1 night in Aug 2023
Response from Penny Christodoulou on 2023/8/31
Dear Valued guest, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you again at our hotel. Best Regards,

10/10 Excellent

Henresa

Stayed 1 night in Aug 2023
Response from Penny Christodoulou on 2023/8/31
Dear Valued guest, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you again at our hotel. Best Regards,

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Clean, comfy, modern. Fantastic breakfast. The main downside was the bathroom was super small and squishy, but apart from that the hotel was fantastic!
Stayed 3 nights in Aug 2023
Response from Penny Christodoulou on 2023/8/31
Dear Valued guest, Thank you for your feedback. We look forward to welcoming you again at our hotel.

8/10 Good

valentina

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good
The hotel is nice and the rooms are amazing, however the service could improve by far. Even tho they mention the hotel has a parking, it’s partially true as you need to pay €15 per day to park which is very very unusual. Location is ok we felt it was a bit dodgy at night
Stayed 3 nights in Aug 2023
Response from Penny Christodoulou on 2023/8/22
Dear Valued guest, Thank you for choosing our hotel and taking the time to review us! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you again at our hotel. Best Regards, Penny Christodoulou

10/10 Excellent

ran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked 5 rooms when we arrived at the hotel, our request to book the rooms on a high and quiet floor was apparently not received by the hotel. And we were given rooms on the lower floors, after a short conversation with the manager they moved us to higher and quieter room. The rooms are comfortable and clean. The breakfast is very good and satisfying, the atmosphere is quiet in the dining room and the staff is available for requests. The pool on the roof is nice not enough sunbeds for all hotel guests but very nice and the view is beautiful.
Stayed 5 nights in Jul 2023
Response from Penny Christodoulou on 2023/8/22
Dear Valued Guest, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you again at our hotel. Best Regards, Penny Christodoulou

8/10 Good

mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great, you had a good variety of hot and cold, omelette on order, freshly cooked waffles and pancakes and so forth. The only thing is if your looking for a sunbed by the pool you have no chance of getting one…6/8 loungers only.
Stayed 3 nights in Aug 2023
Response from Penny Christodoulou on 2023/8/22
Dear Valued guest, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed our breakfast. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you again at our hotel. Best Regards,

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Penny Christodoulou on 2023/8/7
Dear Nicole, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you again at our hotel. Best Regards, Penny Christodoulou

10/10 Excellent

Antoine

Liked: Property conditions & facilities
Great location and the staff are very friendly and always ready to help
Stayed 8 nights in Jul 2023
Response from Penny Christodoulou on 2023/7/25
Dear Antoine, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you again at our hotel. Best Regards, Penny Christodoulou

8/10 Good

MARIA

Stayed 1 night in Jul 2023
Response from Penny Christodoulou on 2023/7/25
Dear Maria, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, with us. Best Regards

4/10 Poor

Thomas

Business traveler
Disappointed
Dissappointing, the AC and funky new light switches etc did not work .... stayed 2 days and asked the. To fix AC, they kept saying they did but they didn't ....
Stayed 2 nights in Jul 2023
Response from Penny Christodoulou on 2023/7/25
Dear Thomas, Thank you for taking the time to review us and provide your feedback. We are sorry we did not fully meet up to your expectations and we always strive to give the best service to our guests.Your feedback will most certainly be shared with our team and of course all feedback helps us improve, provide high standards of service, and achieve our guests have the most memorable stay.We do hope to have the opportunity to welcome you back again soon.Best Regards, Penny Christodoulou

10/10 Excellent

P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised! Will not be disappointed
Hotel, Staff, Amenities, Breakfast was all perfect! The GM of the group would even greet us everyday and talk to us. He was lovely! Our room was not made when we first got in and they were very apologetic (and a bit confused) but upgraded us immediately. I was very surprised on how good everyone and everything about this hotel was! Will definitely stay here again!
Stayed 3 nights in Jul 2023
Response from Penny Christodoulou on 2023/7/25
Dear P, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you again at our hotel. Best Regards, Penny Christodoulou

8/10 Good

Dave

Stayed 2 nights in Jun 2023
Response from Penny Christodoulou on 2023/7/25
Dear Dave, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, with us. We look forward to welcoming you again soon. Best RegardsPenny Christodoulou

8/10 Good

Caroline

Liked: Staff & service, property conditions & facilities, room comfort
Brand new hotel, very well located, very friendly team.
Stayed 1 night in Jun 2023
Response from Penny Christodoulou on 2023/7/25
Dear Caroline, Thank you for taking the time review us. We are glad you liked our hotel and we hope to see you again soon. Best regards, Penny Christodoulou

10/10 Excellent

Parizod

Stayed 2 nights in Jun 2023
Response from Penny Christodoulou on 2023/7/25
Dear Parizod, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you again at our hotel. Best Regards, Penny Christodoulou