When we checked in we could not understand the front desk agent and he acted like we were bothering him. We wanted to use the pool but the agent was giving me, a female, the creeps. There is a hole in the bathroom wall. I can see the metal stud. I can't tell the difference between laying in the bed and laying in the floor, the mattress is that hard. On checkout the front desk agent would not speak over a whisper in broken english. He went to do a room check and when he returned there was a line of people. Instead of finishing checking me out, he went through 3 other customers before our transaction. He even asked one of the customers in said line if they would like to have their deposit back. Afterwards, he acted like he wanted his paperclip back after handing it to me with my deposit. The breakfast consisted of apples and palm sized muffins. There was no refridgerator for milk or cream. I didn't bother checking to see if there was any orange juice. I don't drink coffee so there was no need for me to check that. Overall, we had a bad stay. We will never stay here again.