We went here for Christmas time, as usual.
I can't believe that in the outside pool area, no one Christmas light was on and working. All in the dark!
Also the outdoor lighting was no working.
A lot of shower in the sauna or pool area wasn't working.
Maintenance service non-existent.
Waiters in the breakfast area were unfriendly.
Breakfast too became poor than in the past.
Mini-bar in the room was empty and switched off.
No Apero offered at our arrival or in the Christmas Eve.
No parking service offered (YOU have to bring and take your car in the public parking).
With the previous hotel management (LINDNER), all was perfect.
Really a pity, for the HIGH price paied!