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Chetzeron

4.0 star property
Regional flavors await at mealtimes while the mountains beckon for adventure, with ski-in/ski-out access making exploration effortless in all seasons

Choose dates to view prices

Chetzeron welcomes travelers with breakfast featuring local mountain cuisine and a cozy terrace to enjoy the surroundings. Children enjoy the playground while adults appreciate the sauna and steam room after days spent skiing in winter or mountain biking in summer.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, Corner

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Room, Corner

Highlights

Soundproofed
Connecting rooms available
Flat-screen TV
Premium bedding
Bathrobes
Hair dryer
Private bathroom
Free bottled water
  • Mountain view
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, soundproofing

Junior Suite

Highlights

Soundproofed
Connecting rooms available
Flat-screen TV
Sofa bed
Premium bedding
Hydromassage showerhead
Separate bathtub and shower
Deep soaking bathtub
  • Mountain view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Valley)

Premium bedding, minibar, in-room safe, soundproofing

Superior Room (Valley)

Highlights

Soundproofed
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Bathrobes
Private bathroom
Hydromassage showerhead
  • Mountain view
  • 318 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room (Small Nord)

Room (Small Nord) | Premium bedding, minibar, in-room safe, soundproofing

Room (Small Nord)

Highlights

Soundproofed
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
  • Mountain view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
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About the neighborhood

Located in Lens, Chetzeron is in the mountains. Tourbillon Chateau and Sion Cathedral are local landmarks, and some of the area's activities can be experienced at Chetzeron Ski Lift and Merignou Ski Lift. Spend some time exploring the area's activities, including skiing. Visit our Lens travel guide
Map
3963 Crans-Montana, chemin de Cry d'Er 9 - Sur la Montagne, Lens, VS, 3963

What's nearby

  • stunning view from the terrasse. Autumn 2017
    Verdets
    1 min walk - 0.0 km
  • Chetzeron Ski Lift
    1 min walk - 0.0 km
  • Merignou Ski Lift
    8 min walk - 0.7 km
  • Cry d'Er Ski Lift
    16 min walk - 1.4 km

Getting around

  • Randogne Montana Station
    22 min drive
  • Geneva International Airport (GVA)
    127 min drive

Restaurants

  • Cry d'Err Restaurant
    19 min walk
  • Restaurant Molino
    22 min drive
  • Néa Lounge Bar
    22 min drive
  • Zerodix
    22 min drive
  • Café Bar 1900
    21 min drive

About this property

Chetzeron

Upscale hotel in the mountains
You can look forward to free breakfast (local cuisine), a terrace, and a firepit at Chetzeron. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and cross-country skiing. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site Regional cuisine restaurant, Chetzeron, offers breakfast, lunch, dinner, and light fare. Enjoy onsite activities like snowshoeing, snowboarding, and hiking/biking. Stay connected with free WiFi in public areas, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a playground and an arcade/game room.
Additional perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • An elevator, a bicycle cleaning area, and coworking spaces
  • Multilingual staff, bicycle tour information, and coffee/tea in the lobby
  • A banquet hall, barbecue grills, and smoke-free premises
Room features
All guestrooms at Chetzeron feature thoughtful touches such as premium bedding and heated floors, in addition to amenities like safes and sound-insulated walls.
Extra conveniences in all rooms include:
  • Children's books and cribs/infant beds
  • Bathrooms with hair dryers
  • 120-cm flat-screen TVs with premium channels
  • Heated floors, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 3 miles (CHF 25 per night)

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:30 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Chetzeron

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snowboarding
  • Snowshoeing
  • Steam room
  • Wine tasting room
  • Winery release events

Family friendly

  • Arcade/game room
  • Children's books
  • Children's games
  • Children's toys
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 120-cm flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Free local calls
  • Heated floor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 150.0 per day
Cribs (infant beds) are available for CHF 75.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 25 per night (16404 ft away)
  • Crib (infant bed) fee: CHF 75.0 per night
  • Rollaway bed fee: CHF 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Chetzeron Hotel Crans-montana
Chetzeron Crans-montana
Chetzeron Hotel Lens
Chetzeron Hotel
Chetzeron Lens
Chetzeron Lens
Chetzeron Hotel
Chetzeron Hotel Lens

Frequently asked questions

Does Chetzeron have a pool?

Yes, this property has an outdoor pool.

Is Chetzeron pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Chetzeron?

Check-in start time: 3 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Chetzeron?

Check-out is at 11:00 AM.

Where is Chetzeron located?

Located in the mountains, this Lens hotel offers ski-in/ski-out access within 1 mi (2 km) of Chetzeron Ski Lift, Merignou Ski Lift, and Cry d'Er Ski Lift. Signal and Montana - Cry d'Er Gondola are also within 3 mi (5 km).

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Reviews

Chetzeron Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.2

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 38 out of 46 reviews
Rating 8 - Good. 6 out of 46 reviews
Rating 6 - Okay. 2 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

Reviews

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location and the staff could not do enough for you
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in an amazing location!

A very pleasant surprise in a unique location. A the top of the mountain with incredible views. There is no direct access via automobile. You must be picked up by hotel staff or take the gondola to reach the property, but it is well worth it. Incredible 360 views of the mountains all around and down to the picturesque town below. The room design is simple clean and with attention to every detail.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jedes Jahr geniessen wir 2 Nächte im wunderbar gelegenen Chetzeron. Die Angestellten sind ausgesprochen freundlich und das Ambiente ist einzigartig.
Stayed 2 nights in Feb 2023

10/10 Excellent

Géraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 1 night in Mar 2022

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A special place

A really spectacular hotel sitting high over Crans-Montana. Beautifully done with sensational attention to detail in all the finishes and design. Breathtaking foyer / bar area, outside deck and rooms are large, and really well equipped. The service is world class, and the whole experience is just fantastic. Will go again - both in winter and summer - spectacular!
Stayed 2 nights in May 2021

8/10 Good

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres belle hôtel. super séjour dans un hôtel design et dans un décor fabuleux. Seul bémol, la température de la piscine, trop froide pour être agréable.
Stayed 1 night in Apr 2021

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sublime

Cet hôtel propose une expérience unique perdue aux milieux des pistes. Un des plus beaux hôtels que j’ai eu l’occasion de faire mais surtout un des plus beaux moments de ma vie ! Merci bcp
Stayed 3 nights in Mar 2021

10/10 Excellent

Joëlle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectaculaire !
Stayed 1 night in Jan 2021

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Einzigartig! Einfach top!

Grandioses Hotel an einzigartiger Lage, top Aussicht, leckeres Frühstück, freundliches Personal. Jederzeit gerne wieder.
Stayed 1 night in Sep 2020

10/10 Excellent

Maik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super modernes Hotel

Wir hatten ein paar sehr schöne Tage im Chetzeron Design Hotel. Der Ausblick aus dem Zimmer...einfach nur atemberaubend. Das Personal im Hotel ist super Nett und kümmert sich um alle Belange. Den einzigen kleinen Kritikpunkt den wir haben, das Personal an der Seilbahn ist absolut unfreundlich und könnte mal eine wie behandle ich Kundenschulung bekommen.
Stayed 3 nights in Aug 2020

10/10 Excellent

NicoleCyril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le plus bel endroit du monde !!! C’était magique....
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zen

Super zen with amazing view
Stayed 2 nights in May 2020

10/10 Excellent

Aurélie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique!
Stayed 1 night in Oct 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderbare Auszeit in bemerkenswerter Umgebung

Ein ausserordentlich gut durchdachtes Design, das sich durch die ganze Architektur und die Einrichtung zieht. Es wurde an alles gedacht. Als Jammern auf hohem Niveau könnte ich anfügen, dass im SPA Bereich ein Ruheraum fehlt, und das Hamamm eine Duftnote (ein Alpenkraut vielleicht) verdient hätte. Aber sonst wirklich ein rundum gelungener Ausflug, abgerundet mit einem sehr feinen Abendessen mit lokalen Produkten. Wir kommen gerne wieder.
Stayed 1 night in Oct 2019

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incontournable a Crans

Week end en famille (3 enfants). deux chambre que l'on nous a proposé cote à cote. Dès la réservation l'hôtel a téléphoné pour nous proposer de venir nous cherche a la station a notre arrivée. Piscine sur le toit avec bulle en dessous sauna et Hammam. Le restaurant est excellent avec une belle carte de vins, le service est agréable.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Leider wurden wir nicht ganz so behandelt wie wir uns das vorgestellt haben. Das Personal war nicht sehr zuvorkommend. Leider wurden wir auch nicht gefragt, ob wir mit dem Aufenthalt zufrieden waren. Auch der Transfer mit der Gondel und den Zeiten mussten wir vom Personal entlocken. Auch da keine gute Information. Das Essen war aber ausgezeichnet. Ein Gaumenschmaus.
Stayed 3 nights in Sep 2019

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionnel !

Parfait ! Cadre exceptionnel Nourriture d’excellente qualité Service irréprochable Un séjour hors du temps !
Stayed 4 nights in Feb 2019

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Designer Hotel auf der Skipiste!!!

Wau so muss diese Bewertung beginnen... traumhaft, schön, genial. Designer Hotel auf def Skipiste. sehr sehr zu empfehlen
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Special experience!! Location is not convenient!
Stayed 2 nights in Jan 2019

10/10 Excellent

Sheela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ganz ganz toll!!!

Wunderschönes Skihotel mit sehr gutem Service und atemberaubender Aussicht. Das Hotel ist wunderschön, modern und hochwertig. Das Personal ausgesprochen bemüht und das Essen ein Traum! Die Grösse ist genau richtig, man wird noch als Mensch und nicht als Nummer gesehen. Extrem erholsam und ruhig und die Lage ist sensationell. Wir hatten eine wunderschöne Zeit und können dieses Hotel absolut empfehlen, werden sicherlich wiederkommen :)
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Amazing modern boutique hotel in the mountain. You access directly via ski (the hotels pick up your language at the departure) You can watch the sunset over the Alps from the outdoor jacuzzi. Amazing !!! Breakfast is delicious, don’t miss the pancakes. Rooms are simple with amazing view on the slopes / mountains. If you like the mountain and modern architecture...you cannot miss this place !
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Road trip

Great hotel with amazing views.
Stayed 1 night in Sep 2018

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A découvrir absolument !
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique experience in the Alps

Wonderful in all ways! Great experience!
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely stunning

High quality, great breakfast, stunning location. We travelled with a toddler and a baby and managed to have a wonderful experience
Stayed 2 nights in Dec 2017