Palaces in Lembah Pantai

"Great location, center of everything, food was below average, rooms were big and comfortable, nice view to the Petrona Towers, next door to the mall."

"Helpful staff very good hygiene and a perfect spot in the center of the city"

"Fantastic hotel, club room perfect overlooking towers. Very central. Staff lovely, couldnt fault it. "

"Excellent Customer Service "

"Everything was great except finding a hair on my towels. This was taken care of instantly. location is remote but i preffered this. Staff are friendly"

"Clean, convenient, good amenities and friendly staff. Nice breakfast too!"

"Clean bright space "

"The room was spacious, spotless, and beautifully maintained, with stunning views of the Petronas Twin Towers. The staff were exceptional—warm, attentive, and always ready to help, making the stay feel welcoming from check-in to check-out. The amenities were top-notch, especially the pool and fitness center, which offered both comfort and incredible city views. The location is unbeatable, with easy access to shopping, dining, and major attractions. Overall, a luxurious and relaxing stay that perfectly blends comfort, service, and convenience. Highly recommended for both business and leisure travelers."

"Great location, staff, breakfast, clean big room with good facility. We had a power issue on 31Jan where it went off for about 3min and then came back on automatically. I reported to the front desk about half to 1 min into the blackout. The important thing is how the staff managed after I reported which was excellent. The problem was identified by technician within 5 to 10min and a new replacement room was found and we were transferred within 30min. Staff were curteous and helpful appologetic even though the fault was not foreseeable or preventable. I received a letter of apology and some token presents (niblies and a bottle of sparkling water) which was very much appreciated. Power fault was bad but the way the staff handled it was great. I would stay there again - no issues."