There was no cleaning service to the room in five days. The write up stated there was an espresso machine when there wasn't. The decor was antiquated and not updated.
Rodney
於 2025 年 6 月住了 5 晚
6/10
So noisy and swelteringly hot no air flow through the building even with windows open. No sleep at all.
Room in need of a refresh whilst clean was very tired carpet and sofa bed had definitely seen better days
jane
於 2025 年 6 月住了 1 晚
8/10
Was nice and quiet, back room overlooking rural fields, was clean & tidy.
Laura
於 2025 年 6 月住了 2 晚
4/10
Not good
Nitin
於 2025 年 4 月住了 1 晚
2/10
Room not clean. Bed sheet stained. Opened water bottle on desk.
Marcel
於 2025 年 5 月住了 1 晚
10/10
Anas
於 2025 年 5 月住了 1 晚
10/10
Good service clean quick and efficient
Anas
於 2025 年 4 月住了 1 晚
10/10
Nirmal
於 2025 年 4 月住了 1 晚
2/10
Dear Hotels.com
We arrived at the OYO Sunrise Hotel A46 N Leicester on Thursday afternoon, we was given the keys for room 25 as soon as we opened the door and went inside water started to drop onto our heads as water was running through the smoke alarm on the ceiling.
We checked out the rest of the room and discovered brown marks on the pillows protectors and other brown marks on the mattress.
How can you expect someone to stay in a room that is leaking water and the bedding has brown marks on them.
We went down stairs to the reception and reported the problems, the receptionist did not offer us another room.
The receptionist said that we would have to get in touch with Hotels.com to sort out any problems.
I showed the receptionist the pictures of the Water leak and the Brown marks on the bedding.
Robert
於 2025 年 4 月住了 1 晚
6/10
The parking was very busy due to the indian restaurant next door .the passage way and my room was very cold put heating on but still had to go to bed partially dressed.the bed was comfy room was clean
Chris
於 2025 年 4 月住了 2 晚
8/10
Ibrahim
於 2025 年 4 月住了 1 晚
8/10
Wayne
於 2025 年 3 月住了 4 晚
8/10
Room acceptable and not too noisy as it was on the side away from the dual carriageway. Bedding clean, as was bathroom, except on the back of the door. Single bed mattresses made me feel like I would slide off them onto the floor so put them onto the floor - still very uncomfortable, unfortunately. Still, reasonable value for the price.
Jean
於 2025 年 3 月住了 2 晚
8/10
Family room was okay but sofa bed very uncomfortable and not suitable for adults.
No remote in room so what’s the use of television in room
Jyoti
於 2025 年 3 月住了 1 晚
8/10
Bobby
於 2025 年 3 月住了 1 晚
6/10
The hotel is good value for money and is conveniently positioned. Ideal for short durations or as a stop for work.
scott
於 2025 年 3 月住了 2 晚
2/10
Like a hotel from a Tarantino film.
Had to change 1st room as it had very obviously been recently smoked in.
Bed, decor, fittings and pretty much everything else was very tired although the linen was clean.
The worst thing is a lack of security as the room door would not lock from the inside and there is no staff after 10pm with the main entrance fully open.
真實旅客
於 2025 年 3 月住了 1 晚
4/10
Room wasn’t very clean. Skirting boards were filthy.
No locks on doors stayed with my 5 year old daughter felt very unsafe. no one at reception after 10pm
Noisy form the location nightmare to get to.
But Friendly reception staff on arrival.
Bed was reasonably comfortable.
Ellie
於 2025 年 2 月住了 1 晚
10/10
Very convenient,friendly staff and excellent value
Jill
於 2025 年 2 月住了 1 晚
2/10
So cold and not nice experience
Demijit
於 2025 年 1 月住了 1 晚
4/10
1. There was no one at the reception when we arrived. We had to wait and we kept ringing bell
2. Two adults were booked but only one towel was there in the room
3. Towels were stinking of some food. May be fish oil kind of smell
4. We paid for wifi but there was no internet. The connectivity was really bad.
It spoiled out new years eve.
I would expect some kind of consation.
Thanks