There was no cleaning service to the room in five days. The write up stated there was an espresso machine when there wasn't. The decor was antiquated and not updated.
Rodney
於 2025 年 6 月住了 5 晚
6/10 一般般
jane
情侶出遊
2025 年 6 月 22 日
不喜歡:設施服務和住宿環境和硬體
So noisy and swelteringly hot no air flow through the building even with windows open. No sleep at all.
Room in need of a refresh whilst clean was very tired carpet and sofa bed had definitely seen better days
jane
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Laura
2025 年 6 月 7 日
喜歡:整潔度和住宿環境和硬體
Was nice and quiet, back room overlooking rural fields, was clean & tidy.
Laura
於 2025 年 6 月住了 2 晚
4/10 不太好
Nitin,Ilford
2025 年 5 月 30 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Not good
Nitin
於 2025 年 4 月住了 1 晚
2/10 很糟糕
Marcel
商務旅客
2025 年 5 月 20 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room not clean. Bed sheet stained. Opened water bottle on desk.
Marcel
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Anas
2025 年 5 月 17 日
喜歡:整潔度、員工素質和住宿環境和硬體
Anas
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Anas
情侶出遊
2025 年 5 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good service clean quick and efficient
Anas
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Nirmal
2025 年 4 月 17 日
Nirmal
於 2025 年 4 月住了 1 晚
2/10 很糟糕
Robert
2025 年 4 月 11 日
Brown marks on bedding & water leaking into room
Dear Hotels.com
We arrived at the OYO Sunrise Hotel A46 N Leicester on Thursday afternoon, we was given the keys for room 25 as soon as we opened the door and went inside water started to drop onto our heads as water was running through the smoke alarm on the ceiling.
We checked out the rest of the room and discovered brown marks on the pillows protectors and other brown marks on the mattress.
How can you expect someone to stay in a room that is leaking water and the bedding has brown marks on them.
We went down stairs to the reception and reported the problems, the receptionist did not offer us another room.
The receptionist said that we would have to get in touch with Hotels.com to sort out any problems.
I showed the receptionist the pictures of the Water leak and the Brown marks on the bedding.
Robert
於 2025 年 4 月住了 1 晚
6/10 一般般
Chris
2025 年 4 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
The parking was very busy due to the indian restaurant next door .the passage way and my room was very cold put heating on but still had to go to bed partially dressed.the bed was comfy room was clean
Chris
於 2025 年 4 月住了 2 晚
8/10 不錯哦
Ibrahim
2025 年 4 月 8 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Ibrahim
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Wayne
2025 年 4 月 8 日
Wayne
於 2025 年 3 月住了 4 晚
8/10 不錯哦
Jean
2025 年 3 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room acceptable and not too noisy as it was on the side away from the dual carriageway. Bedding clean, as was bathroom, except on the back of the door. Single bed mattresses made me feel like I would slide off them onto the floor so put them onto the floor - still very uncomfortable, unfortunately. Still, reasonable value for the price.
Jean
於 2025 年 3 月住了 2 晚
8/10 不錯哦
Jyoti
家庭旅遊
2025 年 3 月 30 日
Okay for night
Family room was okay but sofa bed very uncomfortable and not suitable for adults.
No remote in room so what’s the use of television in room
Jyoti
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Bobby
2025 年 3 月 21 日
喜歡:整潔度和員工素質
Bobby
於 2025 年 3 月住了 1 晚
6/10 一般般
scott
情侶出遊
2025 年 3 月 14 日
The hotel is good value for money and is conveniently positioned. Ideal for short durations or as a stop for work.
scott
於 2025 年 3 月住了 2 晚
2/10 很糟糕
真實旅客
2025 年 3 月 10 日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Never again
Like a hotel from a Tarantino film.
Had to change 1st room as it had very obviously been recently smoked in.
Bed, decor, fittings and pretty much everything else was very tired although the linen was clean.
The worst thing is a lack of security as the room door would not lock from the inside and there is no staff after 10pm with the main entrance fully open.
真實旅客
於 2025 年 3 月住了 1 晚
4/10 不太好
Ellie
親子旅遊
2025 年 2 月 21 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Room wasn’t very clean. Skirting boards were filthy.
No locks on doors stayed with my 5 year old daughter felt very unsafe. no one at reception after 10pm
Noisy form the location nightmare to get to.
But Friendly reception staff on arrival.
Bed was reasonably comfortable.
Ellie
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Jill
商務旅客
2025 年 2 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very convenient,friendly staff and excellent value
Jill
於 2025 年 2 月住了 1 晚
2/10 很糟糕
Demijit
情侶出遊
2025 年 1 月 17 日
不喜歡:設施服務
So cold and not nice experience
Demijit
於 2025 年 1 月住了 1 晚
4/10 不太好
Nency
2025 年 1 月 1 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Complaint
1. There was no one at the reception when we arrived. We had to wait and we kept ringing bell
2. Two adults were booked but only one towel was there in the room
3. Towels were stinking of some food. May be fish oil kind of smell
4. We paid for wifi but there was no internet. The connectivity was really bad.
It spoiled out new years eve.
I would expect some kind of consation.
Thanks