Chalet (Unique) | Hypo-allergenic bedding, down comforters, desk, free WiFi

Reviews of Hotel Bären - the Alpine Herb Hotel

3 out of 5
Hotel Bären - the Alpine Herb Hotel
Am Acher, Lauterbrunnen, BE

Reviews

9.4

Exceptional

Rating 10 - Excellent. 61 out of 83 reviews" "
Rating 8 - Good. 18 out of 83 reviews" "
Rating 6 - Okay. 1 out of 83 reviews" "
Rating 4 - Poor. 3 out of 83 reviews" "
Rating 2 - Terrible. 0 out of 83 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rowena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful and friendly.
Stayed 2 nights in Mar 2024
Response from Hotel Bären Team on 2024/3/30
Dear Guest Thenk you for the nice review and the visit. We hope to see you again soon.

10/10 Excellent

Debby

We had a marvelous experience here!! The staff was extraordinary, the food was delicious (and locally sourced!), and the village is quaint and welcoming.
Stayed 3 nights in Oct 2023
Response from Therese Brunner on 2023/10/14
Dear Debby Thank you for the visit and the great review. We are happy you liked the friendlyness of our Team and the food at the Alpine Herb RestaurantWe would love to host you again

8/10 Good

Riley Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind and helpful staff. Thank you!
Stayed 2 nights in Oct 2023
Response from Karin Schild Reception on 2023/10/12
Thank you for your good review.We hope you had a great stay with many wonderful experiences.We look forward to welcoming you back soon in the future.Kind regardsHotel Bären & Team

8/10 Good

EDWIN KEE CHEONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had excellent food, staff service and amazing view rooms. My only complain would be the fact that the rooms need to probably have a humidifier during colder months (like now it is autumn and the temperature at night is below 5 celcius. I found the room very dry causing poorer sleep at night. You also cannot humidify it while showering with the door open as the steam causes the fire alarm to set off.
Stayed 3 nights in Sep 2023
Response from Karin Schild on 2023/9/26
Dear Edwin Kee Cheong,Thank you very much for your nice review.We are glad that you liked the food, the rooms with great view and the friendly staff. We will check your concern about the dry air and thank you for pointing it out.We hope you had a good time and would be happy to welcome you again in the future.Kind regardsHotel Bäreni.A. Karin Schild

4/10 Poor

Zhongyan

Disliked: Staff & service, property conditions & facilities, room comfort
Very basic room for a high price
Tiny room, uncomfortable beds and no “mountain view”
Stayed 3 nights in Sep 2023
Response from Therese Brunner on 2023/9/24
Dear ZhongyanThank you for the visit. There are different room categories. The room size is mentioned in the room description. We know that the room is small. But we try to show the pictures of the rooms and the views very honest and detailed. You have booked our smallest room category with view to the Männlichen Mountain. The balcony rooms are bigger with big panoramic windows and view to the Lauterbrunnen Valley and the surrounding mountain peaks.

10/10 Excellent

Smitha, Oak Park

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing breakfast.
Stayed 3 nights in Sep 2023
Response from Maresa Hühn on 2023/9/8
Dear SmithaThank you for your review. It was nice having you as our guest. We are happy to hear that you enjoyed our rich breakfast buffet. We hope to welcome you again in the future. We wish you safe travels and all the best

8/10 Good

Adnan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice old building. Clean. Very close to train station, about 5 min. by walking, Helpful staff. Top floor rooms have danger of one hitting his head to the ceiling due to steep decline of roof top. (Snow)
Stayed 3 nights in Aug 2023
Response from therese Brunner on 2023/8/28
Dear AdnanThank you for the visit. We hope to see you again at the Bären

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location & view, great food, nice staff. Only complaints are that they did not have AC and the wifi was a bit slow and unreliable.
Stayed 3 nights in Aug 2023
Response from Therese Brunner on 2023/9/8
Dear James Thank you for the visit. We do not have a AC at the mountains usably it cools down at night, but we can offer a fan.We would be pleased to host you again

10/10 Excellent

Enrika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in Wengen, which is car-free village, but easily accessible with a train from Lauterbrunnen. The hotel is clean and the staff is friendly. We booked a room overlooking the mountains and the views were spectacular. The hotel also has a great restaurant for dinner and breakfast. Highly recommended this hotel and location.
Stayed 4 nights in Jul 2023
Response from therese Brunner on 2023/8/13
Dear EnerikaThank you for the visit and the great reviw. We are very happy you liked ther Hotel, the staff and the view from the balcony. We woul like to host you againBeste regards the Bären Team

10/10 Excellent

Henry

Stayed 3 nights in Jun 2023
Response from Hotel Bären Team on 2023/7/4
Thank you for the great review. We are very happy if our guests were satisfied and enjoyed their stay.We hope to welcome you again soon.Kind regardsHotel Bären & Team

10/10 Excellent

Ching

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoy our stay here and it is the highlight of our trip. Location is great, 3-5 min walk from wengen station. The view outside our balcony is breathtaking. Breakfast is included and everything is freshly made with good variety.
Response from Hotel Bären Team on 2023/6/28
Thank you very much for your great review. We are pleased that your stay at the Bären Hotel was the highlight of your trip, and that you enjoyed the view and our breakfast buffet.We hope to welcome you again in the future.

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent boutique hotel located in a Swiss village with extraordinary scenary all around. Easy access to many scenic hiking tails. We hope to visit again.
Stayed 2 nights in Jun 2023
Response from Hotel Bären Team on 2023/6/8
Dear JackThank you for your excellent review. We hope to welcome you again sometime in the future.

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking. Beautiful hotel- clean, friendly, AMAZING location. If we could have changed our itinerary to stay longer, we would have.
View from our balcony
Stayed 2 nights in May 2023
Response from Hotel Bären Team on 2023/6/2
Dear AnneThank you very much for your wonderful review. We are happy to hear that you enjoyed your visit and our amazing location. We hope to welcome you again in the future.

10/10 Excellent

Geng

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast included (amazing by the way). We had a nice dinner there also and it was good. Staff was really nice!
Stayed 3 nights in May 2023
Response from Hotel Bären Team on 2023/5/29
Thank you for your wonderful review. We are happy to hear that you enjoyed your visit and also the dinner in our restaurant. We would love to welcome you again.We wish you safe travels and all the best.

10/10 Excellent

XINMING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and owners are very nice and pleasant. We really enjoyed this place and our stay. The breakfast was super as well.
Stayed 3 nights in May 2023
Response from Hotel Bären Team on 2023/5/24
Dear XINMING thank you for the nice review. We hope to see you soon again at the Bären

10/10 Excellent

SIRAJ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful owners. Breakfast was amazing, view was really awesome. Beautiful village overall. Nice and clean rooms. Very friendly staff and owners helped us with directions and also provided us some medicines
Stayed 2 nights in Sep 2022
Response from Team on 2022/9/30
Dear Siray,Thank you for your stay we hope you enjoyed your time. Thank you very much for your great review.We hope you are already feeling a little better.We would be happy to welcome you again with usKind regardsHotel Bären & Team

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Hotel Baren!
Stayed 4 nights in Sep 2022
Response from Therese Brunner on 2022/9/18
Thank you for posting this beautiful photo. We are pleased to hear that you enjoy your stay at our place.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel!
Hotel Baren is a wonderful hotel with a spectacular view from our balcony room! The staff are very friendly and helpful when we had to switch rooms because we had two separate bookings. Wengen is a perfect base to see the area. Very accessible to trains and cable cars. The rooms are a bit smaller than preferred but the balcony makes it feel a bit bigger and when you are in the mountains the rooms are generally small.
Stayed 1 night in Sep 2022
Response from Therese Brunner on 2022/9/18
Dear NicoleThank you for your wonderful review. We are pleased to hear that we were the perfect hotel for you. We hope to welcome you again in the future.

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

4/10 Poor

Brayan Roshan, WATFORD

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
The good: call ahead for directions from Wengen. Decent sized double room. The downside: The Hotel is actually further down below the station on a steep path- heavy baggage is not convenient. They did not help with either theirs nor third party taxi.They were keen to book us in for evening meals - the waitress was not helpful with portion sizing, my wife asked for a small portion as she was unwell, they refused and got huge us portions that the kids and my wife did not like (overly oily fish fritters etc) nor could finish.Snarky remarks from the servers that we have too much food. I had clearly specified that I had an egg allergy, the waitress said she would ask. Another waitress got the food and I was about to eat it before I double checked and the answer was again- 'I will ask' (!!)-this is unacceptable in my view,simply too careless about the customers health. Very awkward ambience and rushed treatment from the servers.Also this restaurant is more expensive than the standard 'Swiss expensive'. We did not go there again.The rooms are separated with sliding doors that go completely inside the slot- my little child's hand got stuck in the slot while she wanted to move,it was hurtful for her. No lock or exhaust fans in the toilet. Lock and key for hotel doors. Room not cleaned while away. Snarky comments and inappropriate comments from the receptionist during checkout. Expensive place with little value. This Hotel was the low point of our Swiss trip.
Stayed 2 nights in Aug 2022
Response from Therese Brunner on 2022/8/14
Dear guest, We are sorry that you were not completely satisfied. We try to do everything to make our guests happy. The quality of the food is very important to us and we make everything fresh. We also pay close attention to the origin and seasonality of the ingredients. The Fischknusperli that we served you were from Lake Thun. Lastly, we take allergies very seriously and always like to double check. Our hotel is 3-5 minutes below the train station. We're glad about that, that's why it's so quiet here at night. We are always available to bring our guests' luggage to the train station free of charge (between 9:00 a.m. and 5:00 p.m.). We clean all the rooms every day unless there is a "bear" hanging on the door with the sign "Please do not clean." If we made a mistake, we are very sorry. We hope to accommodate you again and convince you of our service quality.

10/10 Excellent

Fengjuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very nice and warm, though I wished the bathroom had more shelves
Stayed 4 nights in Aug 2022
Response from Therese Brunner on 2022/8/13
Dear Fengjuan Thank you for your review and your feedback.

10/10 Excellent

Marc

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. The restaurant is great - be sure to make a reservation for dinner. We stayed in the small little house next to the playground, which was perfect with our 7 and 5 year old. Definitely recommend it!
Stayed 2 nights in Jul 2022
Response from Therese Brunner on 2022/7/24
Dear Marc Thank you for taking the time to write such a wonderful review. We are pleased to hear that you enjoyed your Chalet Kleine Bär and the stay with us. We will pass your compliments on to our team. Looking forward to welcoming you again in the future.

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay if you are visiting Wengen. The staff was so friendly and helpful - even making us a bagged breakfast on our day of departure since we were catching an early train. The room was clean and comfortable. The location is perfect if you are arriving by train - just a short walk down the hill from the station. It is easily assessable to the village and local hiking trails. A bonus is the wonderful restaurant on site where we had an amazing dinner and views of the "Alpine Glow" in the evening. Breakfast, which is included, was a wonderful and extensive buffet. I would highly recommend this wonderful hotel.
Stayed 2 nights in Jul 2022
Response from Therese Brunner on 2022/7/20
Dear Claire With great pleasure, we read your lovely review of your stay in our hotel in Wengen. I appreciate your positive feedback about our hotel & dinner and our staff. We will pass it on to our team as well. Our goal is to make your stay as pleasant as possible. Sunny regards from Wengen Therese Brunner & Bären Team

8/10 Good

Barbara L

Stayed 3 nights in Jul 2022
Response from Therese Brunner on 2022/7/19
Thank you for the visit

10/10 Excellent

Nathalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family run hotel with a fantastic balcony view and an excellent breakfast. All staff were very nice and professional.
Stayed 3 nights in May 2022
Response from Therese Brunner on 2022/6/15
Thank you very much for the great review. We are very pleased that you enjoyed your stay with us. That you enjoyed the view from the balcony and the breakfast buffet. Kind regards from the whole Bären team

10/10 Excellent

peter

Stayed 3 nights in Feb 2022
Response from Therese Brunner on 2022/2/9
Vielen herzlichen Dank für Ihre tolle Bewertung. Wir freuen uns, dass es Ihnen bei uns gefallen hat. Positives Feedback motiviert uns noch mehr, täglich das Beste für unsere Gäste zu geben. Wir freuen uns jetzt schon auf Ihren nächsten Aufenthalt bei uns im Hotel Bären. Grüsse aus Wengen Therese and Willy Brunner & Bären-Team

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great View
Fantastic view from the balcony, excellent location a few minutes walk from the train station
Stayed 4 nights in Jan 2022
Response from Therese Brunner on 2022/1/31
Dear Nick Thank you for your review. We are happy you liked the view from the balcony in the Room with the big windows.

10/10 Excellent

Mrs Lora Jin Looi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and very helpful staff. Excellent cuisine and service. Clean and bright rooms, dining and lounging areas. Good views.
Stayed 7 nights in Jan 2022
Response from Therese Brunner on 2022/1/20
Thank you for the visit and the great review. We are glad you did like the cuisine and the service and the room

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, friendly service, fabulous restaurant
I got a very warm welcome when I checked in. Often when I travel solo in Switzerland, I get landed with the least desirable restaurant table (in the middle, under the bright lights) and I was so thankful that the receptionist went out of her way to make sure I had a nice corner table. The restaurant was very good, with a good selection of local venison options. The breakfast choices were also good, including eggs, bacon, etc. I would have eaten there more nights if there was some kind of discount or prix fixe option for hotel guests. I did not want to eat there every night, so did not want the haft-board option. The room was comfortable and clean with a good view, although I was a bit self-conscious that the balcony of the room to my left could see into my room, and my bed. But that was a minor problem that could be addressed by closing the curtain.
Stayed 3 nights in Sep 2021

10/10 Excellent

Ayman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 unforgettable nights
Baren hotel in Wengen area is a piece of heaven in earth. I am not sure where to start, thetmy have very wonderful outdoor play area, i myself enjoyed it, and a rabbit din next to it, 6 amazing rabbits, my kids spent hours feeding them. I took the challet room, it has 4 beds and fair balcony facing the alps, at night with a glass of wine, you won't renember any of your worries. Breakfast is magnificient, i asked for gluten free bread and i got it. They even have flax,shia and sun flower seeds. They are very close to the main shopping road, sports center and they provide transportation from station to hotel.
Stayed 3 nights in Aug 2021
Response from Therese Brunner on 2021/8/14
Dear Rob R Thank you for taking time to write a review. We are pleased to hear that you enjoyed the CHalet Kleine Bär with the views onto the mountains and the variety of options at breakfast We are also happy to forward the compliments to our team. Looking forward to welcoming you soon again. Greets from Wengen Therese & Willy Brunner with THE Team

10/10 Excellent

Alex

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to spend the holidays!
Amazing place: clean, wide open view of the mountains, super friendly staff and excellent food.
Stayed 4 nights in Dec 2020
Response from Therese & Willy Brunner and THE Team on 2021/1/5
Dear Alex Dear Thank you for taking time to write a review on tripadvisor. We are pleased to hear that you enjoyed your stay at Bären Hotel, that you appreciated our friendly service and the dinner& breakfast in Restaurant Bären. Looking forward to welcoming you soon again. Greets from Wengen

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to main cable car and train station. Great restaurant and staff.
Stayed 5 nights in Dec 2019
Response from reception on 2020/1/7
Dear Guest, Thank you for your nice review. It makes us happy, when our guest are happy. We are looking froward to welcome you in the future again. Kind regards Hotel Bären & Team

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a few minutes walk from the wengen station. The room was comfy and nice with a great view too. Breakfast was not bad and we had the half board on one of the nights which was good. Only point we were unhappy about was once when we went back to our room when it was being cleaned up, we noticed that one of our slipper was being used as a door stopper!! There was actually a door stopper there but she decided to use our Havaianas slipper instead which should not happen as it could have been spoilt by slotting it beneath the door.
Stayed 3 nights in Dec 2019
Response from Therese Brunner on 2019/12/30
Dear guest Thanks for your rating. We're sorry about the Havana as a doorstop. We'll discuss it with our team to make sure it doesn't happen again. We would be happy to have another visit Kind regards Therese Brunner

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Hotel Bären Team on 2019/10/9
Dear guest Thank you very uch for the rating. We are looking forward to your next visit. Best regards.

10/10 Excellent

Terra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
We absolutely loved this place! The staff were extremely helpful and friendly. The view from the room was spectatcular. Very clean, comfortable. Excellent breakfast and dinner. We loved all the little touches that made it so comfortable and homey. Definitely stay here!
Stayed 2 nights in Sep 2019
Response from therese on 2019/9/23
Thank you for taking time to write a review here, on expedia. We are pleased to hear that you enjoyed the rooms and also the breakfast and the dinner We are also happy to forward the compliments to our team. Looking forward to welcoming you soon again. Greets from Wengen Therese & Willy Brunner with THE Team

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Therese and Willy Brunner, i.A. Sabine Zwicky on 2019/9/17
Thank you very much for your appraisal!

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Wengen
The hotel was good. Staff very nice and helpful. We stayed in the "Cozy" family room (4 single beds divided into 2 rooms with connecting door between). Worked great for my wife and I with our adult son and teenage daughter. Not a whole lot of room to move around as the beds took up most of the available space, but was OK because we spent most of our time out and about which is the reason to be in the Alps. Morning breakfast was good as well. If any negative, it was that our bedroom windows were eye level for people passing by on the walkway and road, which was less than ideal. However, overall a great place to stay and would gladly stay here again.
Stayed 1 night in Aug 2019
Response from Karin Schild on 2019/8/12
Dear Darcy, Thank you for the nice review. We are happy that you had a great time with us and could enjoy it. The window to the street is equipped with a light curtain to keep out the day's glances, we hope you have seen this. In the night it has the thicker night curtain. We would be pleased to welcome you in the future again with us. Kind regards Hotel Bären Therese & Willy Brunner i.A. Karin Schild

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Therese on 2019/8/12
Thank you for the great rating. We hope to welcome you again in the future. Best regards Hotel Bären The Bären Team

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Hotel Bären on 2019/7/23
Dear Vincenzo, Thank you for your great review. We' re glad you liked our place. We are looking forward to welcome you once again at our Hotel. Kind regards Hotel Bären & Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from M. Hühn on 2019/6/19
Thank you for the great rating. We hope to welcome you again one day in the future. Best regards Hotel Bären Therese & Willy Brunner i.A. M. Hühn

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice & clean hotel in Wengen. If you are travelling with your family, I would highly recommend to book in to their family rooms that have four beds.
Stayed 3 nights in Jun 2019
Response from M. Hühn on 2019/6/12
Dear guest Thank you very much for taking the time and writing such a lovely review on our hotel. we will pass it on to out team. We hope you enjoyed your stay and would love to welcome you again sometime in the future. Your Hotel Bären Team

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely area to stay
Wengen is a beautiful little village. The area is a Swiss Yosemite. The hotel is a hundred yards from the train station. It is a nice little hotel. I would stay again. The meals that can be added to your stay are delicious and a good price (Switzerland is not cheap).
Stayed 2 nights in May 2019
Response from Therese on 2019/7/1
Dear Donald, what a review! Your nice & honest words about Wengen, about our Hotel, and the stuff is the best compliment we can get. We will pass it on to our team as well. Our goal is to make your stay as pleasant as possible. And we always feel delighted to hear that you a had a wonderful time with us. Therese und Willy Brunner and the Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Loved it! The food was especially good-homegrown, fresh! Lovely view from our room. The staff was very helpful and welcoming.
Stayed 3 nights in May 2019
Response from Therese on 2019/7/1
Thank you for taking time to write a nice review on Expedia. We are glad to read that you enjoyed your stay in Hotel Bären and the variety of options at breakfast & dinners. Best regards from Willy and Therese Brunner and the entire Bären Team

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay - very enjoyable
Lovely family run hotel in Wengen. The town is well placed for day trips to other parts of the Jungfrau region. Transport is very good - clean and on time. We received a very warm welcome on arrival. Our room had amazing views across to the mountains and a lovely balcony so we could sit outside and enjoy the views. we had great advice for walks and days out and felt that the owners and staff went out of their way to help us plan our day. The food at Hotel Baren was excellent. Great choice for breakfast including home made preserves, cakes and juices. We ate dinner in the restaurant on our last night and chose the 5 course menu which was amazing! The chef team are very skilled. Overall we had an amazing time in the location and would love to stay at the hotel again. Highly recommended
Stayed 4 nights in May 2019
Response from therese on 2019/7/1
Thank you for taking time to write a nice review. We are glad to read that you enjoyed your stay in Hotel Bären and the variety of options at breakfast & dinners. Best regards from Willy and Therese Brunner and the entire Bären Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated a few minutes walk down hill from the convenient station (bit of a steep climb each day going back up to the station & town) this hotel was very cosy & comfortable. Great staff on reception and at the lovely breakfast each day ... our room was on the small side but super clean, comfy and had all that we needed for a very nice stay! NB. when we left they gave us a free lift up to the station with our heavy luggage that was most welcome and appreciated!
Stayed 4 nights in May 2019
Response from therese on 2019/7/1
Thank you so much for the nice review. We are very happy to hear that you enjoyed your holidays in Hotel Bären in Wengen, Thank you also for your compliments about the food & service. Hopefully we have the pleasure of welcoming you again in the future. Therese Brunner and Hotel Bären-Team

10/10 Excellent

Kekbenglee, Malaysia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite modern compare to other hotels in Wengen area. Although it is a winter time , but the room alway keep warm and comfort to us. We got the room with the stunning mountain view and we are so enjoying to stay there. All the staffs are very smily and welcoming the guest. They are also very helpful in providing guidance and weather forecast to us during our 2 days stay. Thank to stay at such wonderful hotel.
Stayed 2 nights in Mar 2019
Response from Andreas on 2019/4/6
Dear Kekbenglee Thank you for your great review of our hotel. We are looking forward to welcoming you again. With best regards Willy & Therese Brunner

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is wonderful and very accommodating. I can’t honestly think of a disparaging thing to say?
Stayed 2 nights in Mar 2019
Response from Andi on 2019/3/27
Thank you very much and we hope to see you again, anonymous. Best regards from hotel Bären Therese & Willy Brunner

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from Hotel Bären on 2019/3/17
Thank you for the 10 out of 10 Points. We hope to welcome you again at the Hotel Bären.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners and staff are extremely warm, friendly and helpful. It is more than just a business for them.
Stayed 2 nights in Jan 2019
Response from baeren on 2019/2/5
Thank you very much

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Best food in wengen
First the good part: this hotel has a fantastic breakfast buffet. It's great for loading up on fuel before a full day of hiking. The dinner menu was just as good. I think it's safe to say this hotel has the best food in wengen. The staff is also very friendly and helpful. This is a family run business. The downside... The beds were very hard. Like, cot in a summer camp hard. I was able to ask for extra blankets which I laid down on top of the mattress for extra padding and that made it a bit better. This is the only reason why I didn't give them 5 stars.
Stayed 3 nights in Aug 2018
Response from Maresa on 2018/9/12
Dear Michael Thank you for taking the time to write this great review. We are glad to hear that you enoyed your stay and our breakfast buffet so much. And we are sorry to hear that you found our beds very hard. We do not get very often complains about our mattresses. And we are happy for every feedback. Again, thank you for staying with us. Best regards Hotel Bären Team