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Reviews of Hotel Alpenrose Wengen

3 out of 5
Hotel Alpenrose Wengen
Wengen, Lauterbrunnen, BE

Reviews

9.4

Exceptional

Rating 10 - Excellent. 99 out of 128 reviews" "
Rating 8 - Good. 22 out of 128 reviews" "
Rating 6 - Okay. 3 out of 128 reviews" "
Rating 4 - Poor. 3 out of 128 reviews" "
Rating 2 - Terrible. 1 out of 128 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Saurabh Chandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a fantastic property located within walking distance from the Wengen train station. The view of the Alps from here is outstanding. We received excellent service during our stay. Daniel, the owner who represents the 5th generation of his family to run the hotel, is incredibly helpful and kind. The breakfast offerings are exceptional and always fresh. I would recommend this hotel to anyone without hesitation.
Stayed 1 night in Mar 2024

10/10 Excellent

Stefan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in quiet, beautiful Wengen. The hotel staff are friendly and accommodating. View from our Balcony was breathtaking. Can’t wait to return!
Stayed 3 nights in Mar 2024

8/10 Good

Jeff

Stayed 3 nights in Sep 2023

10/10 Excellent

seon joo, LOS ANGELES

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best and kind
Stayed 3 nights in Sep 2023

10/10 Excellent

laura, allen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at the Alpenrose. The staff was friendly and helpful. The property and the balcony views are outstanding. I’d definitely stay there again.
Stayed 4 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
WOW! Home from home in the beautiful Swiss Alps. What can I say, this was the most perfect stay. What a fantastic warm and welcoming family run hotel. I was actually glad it rained for 2 of my 4 days in Wengen. I was able to fully relax and enjoy this wonderful hotel to it's fullest. The food was wonderful, especially the fine 4/5 course evening meals which were extremely good value. All the staff are a credit to the hotel, always smiling, friendly and professional. Thanks for allowing me to stay in Hotel Alpenrose. I hope to return very soon!

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has an old history and is still owned by the original family. Very unusual. This service was excellent the attitude was excellent the food was excellent and we would certainly go back there again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Amir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was there with my wife in the middle of summer for four nights. Supper friendly staff. Beautiful Swiss Alpine hotel. Breathtaking View from our room. Awesome breakfasts and dinners. Very clean. Comfortable beds. We did not have fridge and phone in our room, but we really did not need them. Safe boxes are in the hotel’s reception with a small charge which was ok for us, but I wish that was in our room. I highly recommend this hotel and definitely I will go back there if I want to stay in wengen.
Stayed 4 nights in Jul 2023

10/10 Excellent

Akshay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff was super helpful They not only picked us from the train station but also helped us to get our luggage to the room. Jungfrau views are breathtaking from the property 3-5 mins walk to the station, restaurants and shopping around the city Breakfast and dinner was superb Only 1 hr journey to the top of the Europe Jungfaru and hotel staff can help you to make the booking Thanks to all the hard working staff members starting from picking up, check-in, house keeping, reception and restaurant who made our stay so good. Keep up the good work. Would definitely revisit this property and recommend to frailty and friends.
Stayed 3 nights in Aug 2023

10/10 Excellent

Buthayna, Farmington Hills

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

6/10 Okay

Saquib

Stayed 3 nights in Jul 2023

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Only a 5 minute walk from the station in Wengen with balcony views to die for! We picked to have breakfast and evening meal included and didn't regret it. The surrounding countryside is very beautiful, loads of walks to suit all abilities, and an efficient train/cable car system
Stayed 10 nights in Jun 2023

8/10 Good

Bernadette, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cute quiet place with nice views. Decent stay. Breakfast ok. Remodeled room, bed was hard and one flat pillow. Open windows means you will hear the sheep bells all nite but it’s not a bad thing. No ac like most hotels. Would come back here & stay in Wengen. More quiet than Grindelwald. Which is nice if u don’t want the bustle of all the day tourist.
Stayed 2 nights in Jul 2023

2/10 Terrible

Phil

Stayed 2 nights in Jun 2023

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at Hotel Alpenrose. They were very quick to pick us up from the train station in the middle of the pouring rain. The room was nice with the balcony overlooking the waterfalls. Breakfast was beautifully laid out and had more than enough choices. Dinner was optional for 20 Francs. That was a deal for the lovely 4-course meal. My only complaint was the lack of a kettle or coffee pot in the room. It would have been nice to settle in at night and have a cup of tea.
Stayed 3 nights in Jun 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite hotel in Switzerland
This is our favorite place in Switzerland. I could have stayed here for weeks. We had the most delightful room with stunning balcony views that online photos do not do justice to! The hotel also has lovely common rooms and outdoor seating areas. We took advantage of dinner in their restaurant both nights of our stay which was excellent. They were kind enough to give us a perfect place to sit for our anniversary. The breakfasts are also outstanding. The staff is a very kind group and we were immensely impressed by Ursula. Absolutely loved this place. There is so much beauty in Wengen and this hotel is in exactly the right spot. Hope to return some day!
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel in Wengen
This is the second time we have stayed at this hotel and will definitely be back. The service, food, staff and everything about this hotel is outstanding. The family Binder and their staff are so friendly and nothing is a problem.
Stayed 7 nights in Jan 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and a great place to stay. Dinner is a bargain.
Stayed 6 nights in Sep 2022

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location but great staff great food. Absolutely no complaints
Stayed 3 nights in Aug 2022

10/10 Excellent

Zhuozhuo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior deco is all wood which is what I like, very cozy and warm feel. Room size is adequate with amazing mountain views. Staff very friendly and very helpful in introducing activities and local outings. Breakfast and dinner are both delicious and of good value. This is one of the highlights in our Swiss travel and we wholeheartedly recommend this hotel in Wengen!
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Sheryl

Stayed 4 nights in Jul 2022

10/10 Excellent

Adam

Stayed 3 nights in Jun 2022

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays with food, location and staff
Stayed 3 nights in Jun 2022

10/10 Excellent

John, Spearfish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were sensational and the dinner superb!
Stayed 2 nights in May 2022

10/10 Excellent

Sergiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Place to stay in Wengen
This was a delightful hotel. The views from the balcony are second to none. Half board meals were good, and the staff was friendly.
Stayed 2 nights in Aug 2021

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly an amazing hotel. We ate breakfast and dinner and the food was terrific. The hotel staff went out of their way to be accommodating to us. We would love to come back.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Stayed 7 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay! Warm and welcoming atmosphere. Staff is so friendly and service is exceptional. The views are unbelievably beautiful. Loved our time in Wengen and can’t wait to visit again soon!
Stayed 4 nights in Dec 2019

10/10 Excellent

M.E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't have asked for a more cozy, comfortable place to stay, and in the most magnificent setting. Great Value all around. loved it and would most certainly return
Stayed 6 nights in Oct 2019

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the hotel. Staff are kind, helpful, and prompt. Dinner was excellent and priced reasonably. The best part of the stay was their resident fin, a family dog that comes to visit. Thank you so much!
Stayed 1 night in Oct 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was very beautiful and the hotel was very nice and comfortable. The view from the balcony was amazing. Rooms were updated, clean and most importantly the towels in the bathroom were great. Only recommendation would be for breakfast to be available a little longer.
Stayed 1 night in Oct 2019

10/10 Excellent

Leigh, DFW

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing property, the staff was incredibly friendly and helpful. The views are unbelievable! We especially booked a room for the views and we’re not disappointed. We chose to pay 300 a night which was extremely reasonable for this location, worth every penny! There are no cars in this village so be prepared to walk, uphill etc.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and wonderful hotel. Would definitely stay there again.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location !! Quiet and peaceful. Excellent Service !! Very courteous staff
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Amenities
We had originally selected the property to get a Mountain View room. What they counted as a Mountain View was whether you could see a mountain if you leaned into one small corner of the room and see a sliver of one of the lesser mountains. We then spent a sleepless night as every time someone used the central stairs, it sounded like a basketball court was directly next to the room. That combined with the fact that you had to wait for 20 min at the front desk until someone could check you in and that you could not get to the hotel via car makes it the worst hotel experience I’ve ever paid $300 for. There are much better options in the area.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Get a room with a view of possible!
Very nice stay. We did not get a room with a view which impacted how we felt about our stay. Breakfast was really good and the patio area where we had drinks “with an amazing view” was great!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of this world views in Wengen
The views from the deck on the valley-facing rooms is amazing!!!! After 2 stays, I still cannot figure out whether the "mountain view" means you're facing down the valley (which you want!) or facing the mountain at the back. The rooms are clean and modern. It's an older building so sound proofing is not great. The service is very friendly and helpful, and they are happy to arrange lifts to/from the train station since it is a bit of a walk up/down the hill to the hotel with your bags. They have a great deal for the fixed price dinner in their restaurant, and you can view the menu at reception so you can decide before you reserve your table. The food is great. Note to solo travelers: Make a special request for a table round the edges of the restaurant so you're not placed in the middle of the room under the spotlight, so to speak. Because... they will NOT switch you with anyone else, even if none of the 'anyone elses' have actually arrived yet. Welcome to Switzerland.... no exceptions to the defined procedure :-) Overall, it is good value for the money, and I hope to return!
Stayed 2 nights in Jun 2019

8/10 Good

priyanka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A welcoming hotel
Very nicely located with a beautiful view of the alps from the front. The path to the station is a steep uphill walk but in mornings they provide a drop to the station which was very efficient. Also, they provide a pick-up and drop from the station when you arrive and depart. The front office staff, the owners and the restaurant staff and extremely pleasant and helpful. The four course dinner is really nice and so is the breakfast WiFi was very poor. Our room was small but comfortable. Downside was that there was no facility to make tea/ coffee. Overall, a very welcoming hotel.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just as nice the second time!
Once again, Alpenrose provided a lovely stay. Rooms are spacious, fabulous views, sitting area, large bathroom with tub and two sinks. Beds were OK, could probably use mattress upgrades soon (sunk in a little; really not bad). Love the windows and doors that open for fresh air. We got Half Board and it is a great value, with delicious meals. Really the best way to go in the small town of Wengen. The staff are very friendly and helpful. The common areas are so warm and inviting. The outdoor space is beautiful and relaxing. This was our second visit here (first three years ago), and we're so happy it's just as nice as the first time! Absolutely get a view of the valley with the mountains and waterfalls. Day trips on the train are so easy to Lauterbrunnen, Jungfraujoch, and more.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alpenrose was great. Clean and spacious rooms with an amazing view and amazing staff. Thank you Ursula for the accomodations (room 205 5/18 to the 22). Will book again and We hope our babies can meet next year!
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel and dining staff are excellent. We enjoyed the breakfast that was included in room price and a Great dinner deal with the salad bar and dessert for $20. Awsome location. Great views from any room. We enjoyed 3 wonderful nights and 6 great meals at Alpenrose.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is much better than what I expected! Location is great! We are so glad to chose to live in Wengen instead of Interlaken because is car free city and you can almost guarantee to have a good night sleep cause you won’t hear any car or people pass by after 7pm. Check in was easy and staffs are so nice and helpful, they gave us a room with the Mountain View which is a plus! We are so regret that we didn’t stay for another night. Would definitely stay there again !
Stayed 1 night in May 2019