Hello Girithank you so much for your positive feedback, we are very happy you could enjoy your stay! Safe and happy travels to you and your family!

Thank you, Marie, for your rating.

Thank you so much for this good rating! Safe travels!

Thank you, Seung Woo, for your rating and your comment. I think when booking you could see what you were going to have - but as we were not sure if this descriptions are exact enough, we finally decided not to offer this room on Expedia anymore.

Thank you, Jacob, for this wonderful rating. We were happy to have you as our guest.

Thank you, Kimberly, for this wonderful rating. We were happy to have you as our guest.

Thank you, Patricia, for your good rating and your comment. We think you could have known from the descriptions what the room would be like, and a lot of people enjoy lying on the bed and looking directly into the mountains. But of course the room is very small. And as you are not the first one not to like it, we decided not to rent it via Expedia anymore.

Thank you, Heidi, for this wonderful rating. We were happy to have you as our guest.

Dear Joelit is a long time ago, but I wanted to come back to your poor rating. I would qualify it as a typical revenge rating and therefore we think it is more than unfair. You were unhappy given the weather was really bad when you came. We have the suspicion that you then tried to save as much money as you could - you asked us for a smaller room than the one you had booked, stating that there was a third bed and you would not use a third bed. First of all, you had chosen to book exactly this room at the given rate. Second, we were not able to «downgrade» you as the other rooms were taken. Then you decided to leave a day earlier than planned, asking for a full refund for this night. You communicated this early check-out the same day - we offered to refund if we could re-rent the room, but of course we were not able to. Third thing which you didn't like: you wanted to pay by a special credit card. But the payment for your non refundable booking had been charged long ago to another card you had given to us. We think we tried our best to help you in your situation and we were always polite - and we think it is more than unfair to blame us for all the inconveniences you experienced (weather, rate, card), but were not really our fault. You do not realize how damaging such revenge ratings are to hotels and small guesthouses - especially if we just get poor rates without any further comments.Kind regards, Esthers Guesthouse

Thank you so much, Anonymous :-)

Thank you Matthew for your positive review. We would be very glad to have you with us again!

Thank you Frederick, for your positive feedback. It was nice having you in Gimmelwald! Tobias

Hello! Thanks for your nice review. It was very nice having you all with us. We wish you all the best for the coming year and hope to see you again. Tobias

Hi Caragh. It was nice having you with us - thanks for your review. Have a good advent time and a happy Christmas.

Thank you Michael for your nice review. We hope to have you back another time!

Thank you for staying with us and your feedback!

Thank you!

Thank you for your stay at Esther's and your rating! Franziska & Tobias

Thank you for your stay at Esther's and your rating! Franziska & Tobias

Thank you Hampus, it was nice having you with us!

Thank you for your stay at Esther's and your rating! Franziska & Tobias

Thank you, Kathleen, for your stay! It was nice having you with us.

Thank you very much for your positive rating. We liked having you as our guest.

Hello Hans Martin thank you for this positive rating - we are glad you liked Esthers and our region. Best regards, Franziska

Vielen Dank, Oliver. Schön, dass ihr bei uns wart!

Thank you for your stay at Esther's and your rating! Franziska & Tobias