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Arenas Resort Victoria-Lauberhorn

Photo gallery for Arenas Resort Victoria-Lauberhorn

Featured Image
Indoor pool, sun loungers
Indoor pool, sun loungers
Indoor pool, sun loungers
View from Room

Overview of Arenas Resort Victoria-Lauberhorn

Arenas Resort Victoria-Lauberhorn

3 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
  • Temperature checks
Wengen, Lauterbrunnen, BE, 3823

Explore the area

  • Popular LocationWengen-Mannlichen Cable Car1 min walk
  • Popular LocationMini Golf Wengen2 min walk
  • Popular LocationStaubbach Falls1 min drive
  • AirportBern (BRN-Belp)62 min drive

Choose dates to view prices

About this area

Lauterbrunnen

Located in Wengen, Arenas Resort Victoria-Lauberhorn is in the city center and near a train station. Grindelwald - Wengen Ski Area and Mini Golf Wengen are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Wengen-Mannlichen Cable Car and Jungfraujoch Sphinx Observatory. Traveling with kids? Consider Jungfrau Park and Sportzentrum Grindelwald. Enjoy the area's slopes with snowboarding and skiing lessons, and don't miss out on the snowshoeing and sledding.

What's nearby

  • Wengen-Mannlichen Cable Car - 1 min walk
  • Mini Golf Wengen - 2 min walk
  • Staubbach Falls - 1 min drive
  • Lauberhorn - 58 min drive
  • Valley Museum Lauterbrunnen - 72 min drive

Getting around

  • Wengen Station - 2 min walk
  • Bern (BRN-Belp) - 59 min drive

About this property

Arenas Resort Victoria-Lauberhorn

Family-friendly ski hotel with a full-service spa
Arenas Resort Victoria-Lauberhorn guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an indoor pool and a full-service spa. All 120 rooms offer free WiFi, flat-screen TVs with satellite channels, and hair dryers. Safes, showers, and phones are among the other amenities that guests will find.
Arenas Resort Victoria-Lauberhorn offers 120 accommodations with safes and slippers. Flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 4 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • 2 restaurants
  • 1 bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Ice skating
  • Indoor pool
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Library

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Desk
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: CHF 40

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CHF 70.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.30 per person, per night for adults; CHF 1.80 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night
  • Late check-out fee: CHF 40 (subject to availability)
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, Visa, Mastercard, Diners Club, Union Pay, Eurocard, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the fitness facility
Guests under 4 years old are not allowed in the spa

Property is also known as

Hotel Lauberhorn
Hotel Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen
Victoria Lauberhorn
Victoria Lauberhorn Hotel
Victoria Lauberhorn Wengen
Hotel Victoria-Lauberhorn Wengen
Victoria-Lauberhorn Wengen
Hotel Victoria-Lauberhorn Lauterbrunnen
Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn
Hotel Arenas Resort Victoria-Lauberhorn Wengen
Wengen Arenas Resort Victoria-Lauberhorn Hotel
Hotel Arenas Resort Victoria-Lauberhorn
Hotel Victoria Lauberhorn
Arenas Victoria Lauberhorn
Arenas Resort Victoria Lauberhorn
Arenas Resort Victoria-Lauberhorn Hotel
Arenas Resort Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Hotel Lauterbrunnen

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 190 out of 318 reviews
5 - Excellent 60%
Rating 4 - Good. 109 out of 318 reviews
4 - Good 34%
Rating 3 - Okay. 10 out of 318 reviews
3 - Okay 3%
Rating 2 - Poor. 6 out of 318 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 318 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Traveled with family
Liked: Amenities
Incredible views of Jungfrau. Quiet village with no cars. Staffing was a little thin . Hotel restaurants OK. Room satisfactory
Stayed 4 nights in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and its staff were great and a very nice place. Only item not the hotels fault to know was the town for supposedly being a quiet non car mountain town was LOUD. Right outside the window/balcony below there was some kind of glass recycling depot with glass smashing all day and carts banging at 6am, the cog train tracks were out front and the train is extremely loud rolling up every 30 mins. The bells ringing in the town from 5am to midnight, helicopters flying right by and there were some cars in the town. It was as noisy or worse than most cities we stayed in :(. Murren was a much better choice we stayed there the day before.
Stayed 2 nights in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, staff is very nice. Great breakfast and amenities.
Stayed 5 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great warm pool with water features
Stayed 6 nights in Jul 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, close to train station.
Stayed 7 nights in Jul 2021