月桂泉 (PHL) 附近飯店 | 熱門住宿限時優惠 起

「very bad service.the hotel staff totally forget to give us receipt when we check out , after we back to back to Asia , we tried to phoned them many times but didn't get any document by far. even worse , the reception lady name-Kelly hung up the call , and not listening to our request and complain , i won't choose such hotel again !!!」

「The network has been disconnected，我订的一张大床只有1.5。而且只有靠近电梯，The staff told me that all gueen rooms are close to the elevator, and changing rooms is also on other floors close to the elevator. My reservation is non-refundable. So no refund.」

「Very good stay」

「I suggest that pillows more bigger and softer , coffee machine is can’t use 」

「In all, we love Aloft style, that's why we chose it this time. However, the room assigned was more convenient to those who use wheelchairs. There were a few things need to be fixed when we arrived, the staff was very friendly and helpful though.」

「Clean, spacious room. Excellent staff at check in.」