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Reviews of StripViewSuites at Palms Place Penthouses

4.5 out of 5
StripViewSuites at Palms Place Penthouses
4381 W Flamingo Rd, Las Vegas, NV

Reviews

5.8
Rating 10 - Excellent. 12 out of 71 reviews" "
Rating 8 - Good. 16 out of 71 reviews" "
Rating 6 - Okay. 13 out of 71 reviews" "
Rating 4 - Poor. 7 out of 71 reviews" "
Rating 2 - Terrible. 23 out of 71 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness
Rooms were so dirty!
Stayed 2 nights in Nov 2023
Response from Alex on 2023/11/20
We apologize for the inconvenience. Can you confirm what suite were you checked in? Thank you!

6/10 Okay

Gregory

Traveled with family
Disliked: Property conditions & facilities
This is a condotel arrangement and I was truly dissatisfied during our stay. 1) TV did not work due to fired cables 2) Requested maid service did not show up even when scheduled in advanced with a fee 3) washing machine had a smell probably from previous load and dryer did not work. The problem is that this type of property requires the owner to do upgrade and maintenance. And we were inconvenineced as a result of it.
Response from Alex on 2023/11/17
We apologize for the inconvenience during your stay and thank you for bringing this to our attention for further review.

10/10 Excellent

Carlos

Stayed 4 nights in Oct 2023
Response from Strip View Suites on 2023/11/1
We thank you for you feedback and hope to serve you again soon.

4/10 Poor

Harshavardhan

Traveled with family
Disliked: Cleanliness
unsatisfactory outdated Kitchen tools
My three days at Palms Place with my family were disappointing because the front desk said there was no housekeeping provided and that requesting housekeeping would result in extra fees. The TVs are old, cracked, and heavily dust-covered. The kitchen has very few and obsolete appliances and utensils. Free drinking water was not accessible.
Stayed 3 nights in Oct 2023
Response from Alain on 2023/10/18
We appreciate your feedback. It is our goal to provide guests with the best experience with us. We sincerely apologize for this inconvenience that you had during your stay and we thank you for taking the time to share this with us.

4/10 Poor

Brandon

Traveled with group
Disliked: Cleanliness, room comfort
Room was nothing like the pictures. Room was very old and dirty. No room service, and elevator keys didn’t work. For the price that I paid it was not worth it
Stayed 4 nights in Aug 2023
Response from StripViewSuites on 2023/9/2
We appreciate your feedback. It is our goal to provide guests the best experience with us. We are sorry to hear that you experienced cleaning issues during your stay. As the Palms Place manages their own housekeeping, these issues could have been reported to us so we can notify the Hotel to send assistance. Kindly be advised that we do not advertise room service. With the room keys, regrettably this was out of our control and this is a matter that the front desk solely handles.Your comfort and satisfaction are important to us, and we hope to have the opportunity to provide a better experience in the future.Should you need further assistance, please do not hesitate to let us know.

2/10 Terrible

Rachel

Stayed 2 nights in Jul 2023
Response from Alex on 2023/7/15
We greatly apologize for the inconvenience and we will make sure to look at it for the benefit of the next guest.

8/10 Good

Jennifer, payette

Liked: Amenities, property conditions & facilities
I have stayed at another Strip View property and that experience was great, not so much this time- I booked a 2 bedroom and ended up with separate rooms Yes across the hall but when traveling with kids not ideal. Also this unit 23320/23322 was definitely showing its age, as well as broken fridge/not clean freezer/dishes etc. if you are under 21 you need an adult at the pool. My 17 year old daughter wasn’t thrilled.
Stayed 2 nights in Jun 2023
Response from StripViewSuites on 2023/6/28
We appreciate your feedback. Thank you for choosing to stay with StripViewSuites. We would love to host you again in the near future.

8/10 Good

Tara

Stayed 3 nights in Jun 2023
Response from StripViewSuites on 2023/7/3
Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you back in the future!

2/10 Terrible

edgar

Stayed 2 nights in Feb 2023
Response from StripViewSuites on 2023/3/21
We appreciate your feedback. It is our goal to provide guests with the best experience with us. We sincerely apologize for this inconvenience that you had during your stay and we thank you for taking the time to share this with us.

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, property conditions & facilities
There was a lot of broken things in the unit, not toiletries and very bad customer service. The property was misrepresented
Response from Marco - StripViewSuites on 2022/11/5
We appreciate your feedback. It is our goal to provide guests with the best experience with us. We sincerely apologize for this inconvenience that you had during your stay and we thank you for taking the time to share this with us.

2/10 Terrible

VANESSA

Liked: Room comfort
Disliked: Cleanliness
Stayed 5 nights in Oct 2022
Response from StripViewSuites on 2022/10/11
We sincerely apologize for this inconvenience that you had during your stay, and we thank you for taking the time to share this with us.We do not have the washer/dryer listed in our listing, so it is not available for the guests. We do apologize it is out of our control that the balcony is close, it is the hotel discretion. We also disclose this information in our listing.

2/10 Terrible

Sharon

Traveled with family
Disliked: Amenities, property conditions & facilities
The refrigerator was not working. Had to pay to rent blankets and sheets for the beds. The balcony door was locked. No maid service to retrieve trash or pick up wet towels. Bathroom door locks you in. Very Horrible experience.
Stayed 3 nights in Sep 2022
Response from Alain on 2022/9/30
Thank you so much for your feedback. We sincerely apologize for any inconvenience that you may have had during your stay. We have forwarded this to our management team to address this right away. Please reach out to us as we would love the opportunity to provide you with a better experience.

6/10 Okay

Justine

Traveled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Sep 2022
Response from StripViewSuites on 2022/9/27
Thank you for choosing to stay with StripViewSuites. We are so happy to hear that you enjoyed your stay. We look forward to hosting you again in the future. We wish you brought to our attention if there were any issues or concerns you may had with your stay.

6/10 Okay

Joshua

Traveled with family and small children
Liked: Amenities
I liked the large space, great view, nice amenities and multiple large beds and bathrooms. What i didn't like is the condition of the room. The large fridge did not work, one of the window curtains was torn with the sun shining in your face where the rip was when you woke up, 2/4 televisions didn't work and cleanliness was not very good when we got there. Didn't look like they mopped and there were many hairs from previous guest all over the the place. Housekeeping is an extra charge. We called the Palms to come at least try to fix the televisions as there were five of us in the rental. Maintenance man basically tried to jiggle a few wires and call the cable company but no luck. He couldn't do much because the place was privately owned and the owner would have to hire out to fix the issues. A little frustrating. Overall, The pluses outweigh the cons, but if you choose to stay at stripviewsuites at the Palms ensure the property is owned by the Palms and not an independent owner as if there are issues there is a better chance they get fixed.
Stayed 3 nights in Jul 2022
Response from StripViewSuites on 2022/10/20
We appreciate your feedback. It is our goal to provide guests with the best experience with us. We sincerely apologize for this inconvenience that you had during your stay and we thank you for taking the time to share this with us.

8/10 Good

Tania

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2022
Response from StripViewSuites on 2022/7/26
We appreciate your feedback. We will do our best to address your concerns.

10/10 Excellent

SHERWIN JARA

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s clean and had everything plus with washer and dryer
Stayed 2 nights in Jun 2022
Response from StripViewSuites on 2022/6/29
We appreciate you for sharing your positive experience with us! Thank you for allowing us to be a part of your Las Vegas experience. We hope to have you stay with us again in the near future.

2/10 Terrible

sai

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Horrible experience. spent 2 days and many hours of our vacation wasted dealing with issues regarding our rooms. rooms are not conjoining as indicated. one of the rooms had a very bad odor and cannot be used. i had to communicate with host, hotel and expedia. no resolution from all parties except to clean the room. after several phone calls back and forth, room was cleaned by hotel to eliminate the odor, which did not work. As cleaning was done to remove the odor, our room was left open and unlocked for several hours by housekeeping which caused a security issue. finally after all this we did not feel safe to stay there. expedia finally found us another hotel and refunded us for the remaining nights we had reserved. definitely will not be staying here ever again.
Stayed 3 nights in Jun 2022
Response from StripViewSuites on 2022/6/29
We apologize for the inconvenience you may have experienced regarding the unit. The units are conjoined one-bedroom and a studio and are not interconnected to each other. Also, we have forwarded the housekeeping issues to the hotel management as they handle this service to the units. Rest assured that this feedback will be addressed accordingly.

4/10 Poor

Joel

Traveled with family
Disliked: Room comfort
Wouldn’t return here again.
Couple things disappointed me. 1 you cant use the balcony unless you’re the owner of the room or staying more than 30 days. We were informed that there was a balcony area when reserving so we were bummed out we couldn’t enjoy the views outside like we wanted. 2. Extra towels, extra sugar and coffee are not included. You have to pay for more towels. We had a suite that was for 10 people we were 8 and only had 4 towels. Luckily we brought our own but to a certain point we would of wanted extra ones. 3. No room service allowed for your room cause it’s a 3rd party room. Again hotels .com didn’t say any of this when reserving. 4. The worst bummer part of the trip was the pools closing at 5. I know it’s common everywhere in Vegas now but for a family who isn’t there to really go out and party the pools closing early with out us knowing sure sucked. The only plus side i have for this location was the staff. Great service and attention from the bell men to the valet guys.
Stayed 3 nights in Jun 2022
Response from Maureen on 2022/6/9
Thank you so much for your feedback. We sincerely apologize for any inconvenience that you may have had during your stay. We have forwarded this to our management team to address this right away. Please reach out to us as we would love the opportunity to provide you with a better experience.

6/10 Okay

Gheorghe, Ladera Ranch

Stayed 2 nights in Apr 2022
Response from StripViewSuites on 2022/10/20
We appreciate your feedback. It is our goal to provide guests with the best experience with us. We sincerely apologize for this inconvenience that you had during your stay and we thank you for taking the time to share this with us.

8/10 Good

Lam

Liked: Room comfort
We had a good time. The penthouse was very nice and convenient. Even it was off-strip but is closed to everywhere that you wanna go…
Stayed 2 nights in Apr 2022
Response from StripViewSuites on 2022/5/12
We appreciate you for sharing your positive experience with us! Thank you for allowing us to be a part of your Las Vegas experience. We hope to have you stay with us again in the near future.

2/10 Terrible

Brittany

Liked: Room comfort
Disliked: Cleanliness
Horrible experience
Lack of communication with the hotel is terrible. The room was damaged upon arrival. There was a major leak. Majority of the amenities did not work. The room was over priced. 0 out of 10 I WOULD NOT RECOMMEND
Stayed 2 nights in Oct 2021
Response from StripViewSuites on 2021/11/5
Thank you so much for your feedback Brittany. We sincerely apologize for the unexpected maintenance issues however, this has been addressed. Please reach out to us to discuss your stay with us.

2/10 Terrible

Verified traveler

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There is critical info that was not provided to me about this room before booking. For example, that the room was a timeshare. This meant anything that we needed (e.g., extra blankets, pillows, or broken things fixed like lights and two of the beds) would be an extra charge to us or need to be approved by the owner before fixing. One of the pull-out sofa's did not pull out and the baseboards in one of the beds kept slipping out which made for an incredibly uncomfortable sleep. Again, the hotel cannot fix anything without approval from the timeshare owner, which meant we just had to deal with it (the owner never responded to the request). The room also does not get cleaned. Also, the front desk told us cabs do not come to Palms Place because the cab companies "are mad at us." Which meant you had to walk a mile down the road to another hotel to get to a cab stand.
Stayed 2 nights in Jul 2021
Response from StripViewSuites on 2021/8/8
Thank you so much for your feedback. I will forward this to our management team to take your feedback into consideration. Please reach out to us to make your next stay with us much better.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
Pool glass was dirty could see the great view from the pool. The bathroom got flooded everytime you use the shower, and there is a fee if you want someone to clean the mess
Stayed 2 nights in Jun 2021
Response from StripViewSuites on 2021/7/3
Thank you so much for your feedback. I will forward this to our management team to take your feedback into consideration. Please reach out to us to make your next stay with us much better.

2/10 Terrible

Melissa

Traveled with group
Disliked: Cleanliness, room comfort
Stayed 3 nights in Jun 2021
Response from StripViewSuites on 2021/6/16
Thank you so much for your feedback, Melissa. I will forward this to our management team to take your feedback into consideration. Please reach out to us to make your next stay with us much better.

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Pros: great views, good location, jacuzzi on balcony. Cons: glass wasn’t clean for jacuzzi view, no amenities available, laundry machines didn’t work, shower leaked water all over the floor. The place needs a bit of an update.
Stayed 2 nights in Jun 2021
Response from StripViewSuites on 2021/6/15
Thank you so much for your feedback! It was a pleasure hosting you and your guests. We are glad you enjoyed your stay with us. I will forward your feedback to the hotel manager and our management team. We hope to see you in the near future.

2/10 Terrible

Hung

Traveled with family
Disliked: Cleanliness, room comfort
Unkept and Broken
The suite was not maintained with everything breaking down and filled with dirt and grime. This will be my third and last time staying at palms place.
Stayed 5 nights in Sep 2020
Response from StripViewSuites on 2020/9/13
Thank you for your feedback Hung. We are currently working on upgrades to all of our suites. Please feel free to contact our office so we can get a complete understanding of your stay with us.

2/10 Terrible

Verified traveler

Stayed 2 nights in Aug 2020
Response from StripViewSuites on 2020/9/8
Thank you for your feedback, please reach out to us to address the concerns you had during your stay. We would love to take your feedback into deep consideration.

2/10 Terrible

rubia, California

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020
Response from StripViewSuites on 2020/9/8
Thank you for your feedback Rubia, please reach out to us to address the concerns you had during your stay. We would love to take your feedback into deep consideration.

2/10 Terrible

WALTER

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2020
Response from StripViewSuites on 2020/8/27
Thank you for your feedback Walter! Please don't hesitate to reach out to us so that we can get a better understanding of your stay with us.

6/10 Okay

Alona

Traveled with group
Liked: Room comfort
Disliked: Cleanliness
Okay but not the best
The hotel was friendly and very easy to check in and out but the room wasn’t the cleanest the kitchen was dirty the couch was very firm the cable box and cords were all tangled up the Bluetooth radio wasn’t working. The shower head would fall off constantly. The jacuzzi was ok but the glass was very dirty u couldn’t see through it. Curtains leading outside to the balcony were torn up and the floor was the same by the balcony. The photos online are very misleading they show a large jacuzzi and we had a tiny one
Stayed 2 nights in Aug 2020
Response from StripViewSuites on 2020/8/24
Hello Alona, Thank you for your feedback. We will work on the issues with the suite. We hope you were able to enjoy your time during your stay. Thank you so much for staying in our property and we enjoyed having you there.

2/10 Terrible

RicardoDiaz, Hayward

Traveled with family
Disliked: Cleanliness, amenities
Dirty floors, carpets, walls The ice maker it doesn’t work Not enough lights, not many of lights bolts working , Sound system doesn’t works It was bad
Stayed 2 nights in Aug 2020
Response from StripViewSuites on 2020/8/12
Hello Ricardo, Thank you for your feedback. We will take your feedback into deep consideration and have my maintenance team fix those concerns. Sincerely, StripViewSuites

6/10 Okay

Verified traveler

Stayed 3 nights in Jul 2020
Response from StripViewSuites on 2020/8/8
Thank you for your feedback! If you would like to share your experience with us please feel free to contact our office. We would love to hear from you.

8/10 Good

Roberto

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Jul 2020
Response from StripViewSuites on 2020/8/8
Thank you for your feedback Roberto! If you would like to share your experieince with us please feel free to contact our office.

2/10 Terrible

Jessica

Traveled with family
Liked: Room comfort
Unprofessional and racist hotel
Worst place to stay at. The security guards are super racist and unprofessional. My family and I stayed here for 3 nights. We payed a lot of money and it was the worst experience ever. All 3 nights they racial profiled us, making a big deal for us to come back into our room, like if they hadn't seen us the nights before. We were stopped at the entrance they were racing their voice, and harassing us while there was many other people coming in and they wouldn't say a word to them and just let them pass with no problem. They are super disrespectful. Their customer service sucks they don't have control of anything. The "manager" is rude as well so there isn't really anyone that can help you here. Terrible experience and definitely never staying here again
Stayed 2 nights in Jul 2020
Response from StripViewSuites on 2020/7/15
Hello Jessica, Thank you for your feedback. I will deliver this message to the Hotel Manager. We hope we can fix the mistakes and see you in the near future. Sincerely, StripViewSuites

2/10 Terrible

Elizabeth

Stayed 2 nights in Jul 2020
Response from StripViewSuites on 2020/7/20
Hello Elizabeth, Thank you for your feedback. Please message us directly to resolve the issues you had during your stay. We would love to make your next stay with us even better. Sincerely, StripViewSuites

4/10 Poor

Dustin, New Haven, MI

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Room had a great view with plenty of space. However, the jacuzzi tub did not work at all, which was a main selling point to the room. There is increasing wear on the room that has been neglected for example one of the legs of a chair what broken, but left so that when one of us sat it tipped right over spilling them in the hard tiles floor. Closet doors almost fell on another and the wood at the hinges was damaged. There was a huge delay for check-in due to issues at the hotel and was promised by the property managing company that they would call us back about the customer service issues, which never happened and they are now acting as if they are not responsible for what they said they would do. Very piss poor customer service and follow-through from Strip View Suites, Will not use them again!
Stayed 2 nights in Jun 2020
Response from StripViewSuites on 2022/10/20
We appreciate your feedback. It is our goal to provide guests with the best experience with us. We sincerely apologize for this inconvenience that you had during your stay and we thank you for taking the time to share this with us.

6/10 Okay

Raul

Terrible communication
They didn’t tell us they closed down until we got there... so then we had to scramble to find an alternative!
Stayed 3 nights in Mar 2020
Response from StripViewSuites on 2020/3/25
Thank you for your feedback Raul! We truely apologize for the great inconvenience. However we were not informed of the closure until the Governor stated the closures on March 18 at 6pm.

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room fantastic view from 2 sides.
Stayed 3 nights in Mar 2020
Response from StripViewSuites on 2020/3/14
Thank you for your feedback Mark! Please know we would love to host you again on your next visit!

10/10 Excellent

Eva

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Response from StripViewSuites on 2020/3/11
Thank you so much for your feedback and business Eva! We are glad you enjoyed your stay with us. We hope to see you in the near future! Thank you StripViewSuites

6/10 Okay

Neville

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Feb 2020
Response from StripViewSuites on 2020/2/29
Thank you for your feedback! Don't mind giving our office a call to let us know what we can do to better the suite!

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from StripViewSuites on 2020/2/19
We greatly appreciate your feedback. However we would love to hear more about your recent stay with us. Please give our office a call at your earliest convenience so that we may get a full understanding of your concerns.

6/10 Okay

Thomas

Traveled with family
Liked: Staff & service, room comfort
My stay
The room was not as described. It wasnt a large penthouse, it was 2 rooms connected. The trash wasnt emptied, the ice machine was dirty, the kitchen wasnt clean. .
Stayed 2 nights in Feb 2020
Response from StripViewSuites on 2020/2/11
Hello Thomas, We do apologize for the inconvenience. The combo suite is not the Penthouse and the description states that. Please contact us if there is a way we can make your future stay with us much better! Thank you StripViewSuites

10/10 Excellent

Kris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kris King PHX
Great. Few updates needed. And need to be specific if you get a jacuzzi or not on the balcony.
Stayed 3 nights in Feb 2020
Response from StripViewSuites on 2020/2/8
Thank you for your feedback Kris! We value your opinion and will forward this to our management team as well.

10/10 Excellent

Silvia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay at tge
Stayed 2 nights in Feb 2020
Response from StripViewSuites on 2020/2/6
Thank you, please give us a call next time you are in town.

6/10 Okay

James, Phoenix

Traveled with group
Liked: Cleanliness, amenities
The room itself was super nice but the nicest you can get in Vegas but the only bad about our room is it didn’t have everything it said on the ad. There wasn’t any 65 inch smart tv and one of the beds was not a king size it was queen size. Everything else was perfect
Stayed 2 nights in Jan 2020
Response from StripViewSuites on 2020/1/21
Hello James, Thank you so much for your feedback! We will look into this and please feel free to reach out to us to make your future stay with us much better. Thank you StripViewSuites

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Great Experience.
Great stay. Room had everything we needed. Great view of the mountain and city lights. No view of the strip so make sure your good with Mountain View. Hot tub on balcony was fun. We had 4 people sitting and perfect. Could get away with 6 and be ok. Good Bluetooth speaker too in the room. Room is dated and beat up though. Lots of wear and tear but if your not picky about that stuff, amazing room and balcony for the $$$. The indoor tunnel to The Palms was perfect. Quick and easy to get to gaming.
Stayed 1 night in Jan 2020
Response from StripViewSuites on 2020/1/16
Thank you for your fantastic feedback Daniel! We appreciate you and are glad you enjoyed your stay with us. We hope to host you again on your next visit.

8/10 Good

Ilma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from StripViewSuites on 2020/1/8
We appreciate your feedback Ilma! Please let us know if you have any concerns you'd like to address to us regarding your stay.

8/10 Good

Rafael

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Awesome stay but can use just little upgrade
The penthouse is amazing overall with great view on balcony and balcony Jacuzzi/tub but can use a little update on some appliances, dryer didn't work restroom lock didn't latch for privacy, good experience though
Stayed 2 nights in Jan 2020
Response from StripViewSuites on 2020/1/8
We greatly appreciate your feedback Rafael. We are currently working out the minor details in the suite. However we are glad to hear you enjoyed your stay regardless of the issues.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
It was a nice room but it is a privately owned suite so if you have any problems you have to call the management company not the front desk. I found that out the hard way. It has a amazing sunset view with the mountains
Stayed 1 night in Jan 2020
Response from StripViewSuites on 2020/1/6
We are glad that you enjoyed your stay! In the future we will try to better communicate with our guest in order to foster a better experience. Thank you for the feedback.

6/10 Okay

TREVOR

Traveled with group
Liked: Cleanliness, staff & service
You get what you pay for
The suite was actually 2 separate rooms that merely shared an entrance. Beds and the bathtub in the main room seemed out of place. The room seemed like they didn’t care to upkeep a lot of things which gave the room a “fake nice” feel.
Stayed 2 nights in Dec 2019
Response from Strip View Suites on 2019/12/13
Hello Trevor, Sorry you seemed to not have enjoyed the suite, Please let us know what we an improve on. Thank You!