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Reviews of Hyatt Place Las Vegas at Silverton Village

3 out of 5
Hyatt Place Las Vegas at Silverton Village
8380 Dean Martin Drive, Las Vegas, NV

Reviews

9.2

Wonderful

Rating 10 - Excellent. 554 out of 760 reviews" "
Rating 8 - Good. 128 out of 760 reviews" "
Rating 6 - Okay. 34 out of 760 reviews" "
Rating 4 - Poor. 18 out of 760 reviews" "
Rating 2 - Terrible. 26 out of 760 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

K'nina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was easy and fast. Lobby is immaculate. Rooms are great, water pressure and temperature was fantastic. Staff was helpful. Morning breakfast had options for all and check out is at noon which is unheard of in the hotel industry if you ask me.
Stayed 1 night in Apr 2024

10/10 Excellent

Audrey

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Apr 2024

10/10 Excellent

lalayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how clean the property was and how convenient its location was with stores and places to visit!
Stayed 1 night in Apr 2024

10/10 Excellent

Alan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, convenient location next to food and away from the craziness of the strip.
Stayed 1 night in Apr 2024

10/10 Excellent

Valeria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel so much! So relaxing, and really nice rooms! Definitely coming back!
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Stayed 1 night in Mar 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, comfortable and nicely updated
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Sharlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property staff is amazing. We stopped here after failed travel plans exhausted.. super happy to find this place.
Stayed 1 night in Mar 2024

10/10 Excellent

brad

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked easy parking at hotel no fee, great staff 5 stars. Off the main strip!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Nathan

it was quick and good deal
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Guihan

Traveled with family
Liked: Staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Desmond

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property smelled of wet dog in the lobbie and rotten egg on the elevator. Anybody with allergy issues would struggle here could only handle 2 of 5 days and had to change hotels. The spa was over chlorinated as well and the front desk might as well had been empty. Our room was also not ready at time of check in. Avoid ! Avoid !
Stayed 5 nights in Jan 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except pull out couch smelled of weed.
Stayed 1 night in Jan 2024

8/10 Good

Sheila

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel but if you are traveling with a pet the $75.00 pet fee per day is excessive. Most hotels charge less.
Stayed 1 night in Jan 2024
Response from JC on 2024/1/22
Hello Sheila,Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay. We appreciate the feedback and hope to be of service to you again in the near future! The pet fee of 75 is a one time fee up to 6 nights. It would not be per day. Please let us know if you have any questions. Thank you!

10/10 Excellent

Ray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun time
Nice stay. We all enjoyed it. Our 4-leg critter enjoyed it to.
Stayed 1 night in Jan 2024
Response from JC on 2024/1/22
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

10/10 Excellent

TIffany

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful and close to the mermaids at Silverton.

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, modern comfortable rooms
This hotel is located adjacent to Silverton / Bass Pro Shop. Easy access in & out, the room was well sized and appointed. Very enjoyable stay. Would 10/10 stay here again.
Stayed 1 night in Jan 2024
Response from JC on 2024/1/22
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

10/10 Excellent

fernanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Amazing experience. The staff is very friendly, the bedroom is clean and comfortable and the breakfast is wonderful!
Stayed 1 night in Dec 2023
Response from JC on 2024/1/22
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

10/10 Excellent

Darlene

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from JC on 2024/1/22
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ros
Great. Everything nice.
Stayed 3 nights in Dec 2023
Response from JC on 2024/1/22
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from JC on 2024/1/22
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

8/10 Good

Almaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from JC on 2024/1/22
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

2/10 Terrible

Lara

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
I was very disappointed that the hot tub was broken again and the shower water was not hot.
Stayed 2 nights in Dec 2023

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from JC on 2024/1/22
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from JC on 2024/1/22
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from JC on 2024/1/22
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from JC on 2024/1/22
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

8/10 Good

Mary, Missoula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were clean, nice room, and friendly staff. Only complaint is dog area doesn’t really exist. Only a dirt area with rocks that got into my puppy’s feet. Poop bag dispenser was empty and the same trash was there for at least two days, until I brought that to their attention. They are dog friendly though. Glad we had parking lots to walk in at least.
Stayed 2 nights in Dec 2023

8/10 Good

Lana R

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No complimentary water in the room. Bathroom is tiny, not good for 2 people trying to get ready in the morning.
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

8/10 Good

Jackie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness was remarkable, the continental breakfast was very impressive.
Stayed 2 nights in Dec 2023
Response from JC on 2024/1/22
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

10/10 Excellent

Eduardo C., Ontario

Stayed 1 night in Dec 2023
Response from JC on 2024/1/22
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

10/10 Excellent

Pam

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from JC on 2024/1/22
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax
Stayed 2 nights in Dec 2023
Response from JC on 2024/1/22
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

2/10 Terrible

Brian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Disaster
Had a water main break so smelled musty and the staff was rude because of the problems they were having - said since Sunday they have been in a nightmare No food available and the water pressure was pathetic - not a Hilton like hotel it’s a refaced one star hotel with a Hilton sign out front
Stayed 1 night in Nov 2023
Response from Vanessa on 2023/12/16
I am sorry you are having a bad experience with your stay. We are not a Hilton property so I'm confused as to why you are stating there is a Hilton sign out front. This is the Hyatt property and I do not recall a water main break on property.

2/10 Terrible

Susan, Basalt

Traveled with pets, Traveled with family
Disliked: Staff & service
I have stayed here before and it was fine and pet friendly. I booked a room here and was turned away because we had a cat. I still had to pay for the room and had to book another room in a scramble that WOULD take the cat. Further, they did not help us find another room or make any suggestions for a hotel chain that DID take cats. We made some calls and learned La Quinta will accept cats. The hotel would not refund our money. Needless to say, I am done with this hotel chain and my husband and I travel a LOT.
Stayed 1 night in Nov 2023

10/10 Excellent

Adolph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms was nicely decorated and the bed was very comfortable.
Stayed 1 night in Dec 2023
Response from JC on 2024/1/22
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

2/10 Terrible

Jacqueline

Stayed 1 night in Dec 2023

8/10 Good

Kristin

Stayed 1 night in Dec 2023
Response from JC on 2024/1/22
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

10/10 Excellent

Hyun

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed there for a night. I booked accidentally however, it was very good I recommend.

10/10 Excellent

Jeanette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

DANIEL

Liked: Cleanliness
No much choice of food and places to go at that time

6/10 Okay

Phillip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Positives: Nice, new, clean hotel with nice staff and a decent (but small) breakfast. Negatives: Paper thin walls means you hear everything your neighbor is doing, even closing the window shade. No complimentary water.
Stayed 1 night in Nov 2023
Response from JC on 2023/11/30
Hello Phillip,Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again!

6/10 Okay

Li

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I really enjoy staying at Hyatt; it's always my first choice when I travel. However, this time I booked my reservation through hotel.com, and the experience left me feeling quite inconvenienced. To begin with, I was informed that I couldn't make any updates to my room because I had booked through a third party. I was also unable to apply my Hyatt member benefits to my reservation, which was surprising and disappointing. The most frustrating part of my stay was when an Asian receptionist told me I had to vacate my room by 12:00 pm and wait for my next day's room to become available. This was particularly inconvenient as I had a lot of luggage. Fortunately, another receptionist kindly reminded me that I could check for an available room by breakfast time, allowing me to avoid waiting until noon and saving me a significant amount of time. Another issue I encountered was having to call twice and wait for more than 30 minutes to receive my towels. Additionally, there was no extra blanket in the closet, which I believe should be a standard amenity. Despite these challenges, overall, my stay was good. However, I believe there is room for improvement in the staff service.
Stayed 1 night in Nov 2023
Response from JC on 2023/11/30
Hello,Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate your feedback, and do apologize for the inconveniences you experienced during your stay. We hope to be of service to you again in the near future.

8/10 Good

Manuel

Stayed 1 night in Nov 2023
Response from JC on 2024/1/22
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from JC on 2023/11/30
Hello Brian, Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay. We appreciate the feedback and apologize for the inconveniences you may have experienced during your stay. We hope to be of service to you again in the near future!