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寧靜維加斯精品飯店的評分

3 out of 5
寧靜維加斯精品飯店
455 E Harmon Ave, Las Vegas, NV

評論

7.0

不錯哦

10 分，有夠讚；1002 則評論中有 323 則" "
8 分，不錯哦；1002 則評論中有 239 則" "
6 分，一般般；1002 則評論中有 168 則" "
4 分，不太好；1002 則評論中有 114 則" "
2 分，很糟糕；1002 則評論中有 158 則" "

7.2/10

整潔度

7.6/10

員工素質

6.4/10

設施服務

6.8/10

住宿環境和硬體

7.4/10

環保程度

評論

10/10 有夠讚

??

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2024 年 3 月住了 1 晚
Selina 於 2024年3月14日回覆
Thank you for you feedback. We appreciate you business and welcome to see you next time.

10/10 有夠讚

Warren

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚
AL 於 2023年7月7日回覆
Thank you for your feedback, we appreciate your business and we hope we can welcome you again soon.

10/10 有夠讚

Yuliya

喜歡：整潔度、員工素質和住宿環境和硬體
Very nice hotel
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Frank

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Personal sehr freundlich. Essen dort war gut und günstig. 30 Minuten zu Fuß ins Zentrum
Selina Serene Vegas Hotel 於 2024年5月17日回覆
Hello Frank, Thanks for staying with us. We appreciate your feedback! Best regards

6/10 一般般

Solmaz

團體旅遊, 家庭旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
The pool was close, the pictures are more pretty than actual place. We reserved this hotel because of the pool. The pictures are pleasing. But at front desk we found out that pool is close. They gave us discount for rooms and added complementary breakfast. That was cool and we decided to stay with great deal.
於 2024 年 5 月住了 3 晚
Selina Serene Vegas Hotel 於 2024年5月14日回覆
Hello Solmaz, Thanks for staying with us. We are apologize for our pool closed. We appreciate your understanding and feedback! Best regards

6/10 一般般

Selina

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was friendly for the most part. A test emergency alarm went off in the morning so that wasn’t great to wake up to. Tried to call for room service and the girl at the front desk asked for my room number then just hung up without taking my order or transferring my call to the restaurant so that was weird. Besides those things, not a bad stay. Room was big, clean bathroom.
於 2024 年 5 月住了 2 晚
Selina Serene Vegas Hotel 於 2024年5月14日回覆
Hello Selina, Thank you for completing our guest survey regarding your recent stay at our hotel. Our mission is to provide excellent guest experiences , so we are sorry to have let you down. The city check fire alarm in that morning. Sorry for wake you up. We have taken your feedback on board ,and we will strive to make improvements accordingly. Best regards,

6/10 一般般

angel

情侶出遊
喜歡：整潔度和員工素質
The room was great. But the maintenance around the property was very sloppy. The roof tiles were painted and all the blue paint dripped onto the floor. Whoever is doing your maintenance needs to be fired. And also management needs to be fired for allowing the property to look like that. I was there for 4 nights and our room was only serviced once. Get it together over there. This property could be really cute.
於 2024 年 5 月住了 4 晚
Selina Serene Vegas Boutique Hotel 於 2024年5月13日回覆
Thank you for completing our guest survey regarding your recent stay at our hotel. Our mission is to provide excellent guest experiences , so we are sorry to have let you down. We have taken your feedback on board ,and we will strive to make improvements accordingly. Best regards,

2/10 很糟糕

Valeria

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
於 2024 年 5 月住了 1 晚
Selina Serene Vegas Hotel 於 2024年5月9日回覆
Hello Valeria, Thank you for your feedback. We do apologize for inconvenience you may have had while staying at our property. We will take all of your comments into consideration when making improvements to our property. Again, thanks for staying with us and we hope we can welcome you again soon. Best regards

10/10 有夠讚

Olegario

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Esta muy bien situada.
於 2024 年 4 月住了 3 晚
Selina Serene Vegas Hotel 於 2024年5月8日回覆
Hello Olegario, Thank you for completing our guest survey regarding your recent stay at our hotel. We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experiences possible , so comments like yours are truly rewarding to here. We'd love to welcome you back soon. Best regards

6/10 一般般

Adriana，Los Angeles

喜歡：整潔度和員工素質
於 2024 年 4 月住了 2 晚
Selina Serene Vegas Hotel 於 2024年5月3日回覆
Hi Adriana, Thank you for your feedback regarding your recent stay at our hotel. We look forward to being of service to you in the near future. Best regards

8/10 不錯哦

Ryan

於 2024 年 4 月住了 2 晚

6/10 一般般

James

情侶出遊
喜歡：整潔度、員工素質和設施服務
All I can say is it’s OK , has its flaws. You pay a resort fee , I don’t know why ? The pool was shut down and looks nothing like pictures.
於 2024 年 4 月住了 3 晚
Selina Serene Vegas Hotel 於 2024年5月1日回覆
Thank you for your feedback regarding your recent stay at our hotel. We look forward to being of service to you in the near future. Best regards

4/10 不太好

fabricio

情侶出遊, 商務旅客
不喜歡：整潔度、設施服務和住宿環境和硬體
Still pay for resort fee and pool was closed until Saturday, no shampo or conditioner.
於 2024 年 4 月住了 2 晚
Selina Serene Vegas Hotel 於 2024年5月1日回覆
Thank you for your feedback regarding your recent stay at our hotel. Our pool will open after inspiration. We have 24 hours front desk. Let us know if you need some next time. We look forward to being of service to you in the near future. Best regards

6/10 一般般

Oscar

情侶出遊
喜歡：員工素質
Being honest I stay when they were remodeling the hotel and there’s construction stuff all around. Place is 20 mins from the strip. Service was normal like everywhere else and didn’t have the time to try their food. Upon arrived to the room, bed was clean same with toilet, but there’s was some small trash behind the bed. If you ended up staying, please take your shampoo and cleaning supplies with you, be ready to walk all around the hotel if there’s no parking at front. Location is safe, pool at my staying has some trash in it needs some take of, so didn’t get in. If you are planning on just staying on it is perfect just to rest up and go out and have. My rating is 3/5
於 2024 年 4 月住了 2 晚
Selina Serene Vegas Hotel 於 2024年4月29日回覆
Hello Oscar, Thank you for you feedback. We appreciate you business and welcome to see you next time. Best regards,

8/10 不錯哦

VICTOR

於 2024 年 4 月住了 6 晚
Selina Serene Vegas Hotel 於 2024年5月14日回覆
Hello Victor, Thanks for staying with us. We appreciate your feedback! Best regards

4/10 不太好

Kent

情侶出遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Pool was closed due to a failed health inspection. The pool is very much the main draw to this motel style hotel, and not having it dropped the quality of experience very significantly. 15/night was given as compensation, and I was not satisfied with that. I would have chose a different hotel for the price if I had known pool was closed. Strange restaurant hours for Vegas, no 24hr amenities.
於 2024 年 4 月住了 2 晚
Selina Serene Vegas Boutique Hotel 於 2024年4月25日回覆
Hello Kent. Thank you for your feedback regarding your recent stay at our hotel. Our pool will be open after inspection. We look forward to welcoming you back again soon. Best regards

10/10 有夠讚

Adam，Coeur D Alene

於 2024 年 4 月住了 3 晚
Selina Serene Vegas Boutique Hotel 於 2024年5月13日回覆
Good evening Thank you for completing our guest survey regarding your recent stay at our hotel. We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experiences possible , so comments like yours are truly rewarding to here. We'd love to welcome you back soon. Thanks again. Best regards,

8/10 不錯哦

Ali

情侶出遊
喜歡：整潔度、員工素質和設施服務
Stayed one night on arrival in Vegas as travelling to Lake Havasu next day, reception staff very friendly, was upgraded to a suite, with sofa, large tv fridge (ice machine down the hallway) and groundfloor patio, better than a hotel room, perfect for our needs. Booked a suite again for 3 nights before flying home. Location perfect, away from the strip but used Uber to get around, excellent and quick service. Virgin Int hotel right opposite so we had the casino experience and great Thai food in the restaurant there! Breakfast off the menu excellent, thanks Scy for your friendly service. Pool closed and renovations taking place but that aside, we loved our stay, thank you.
於 2024 年 4 月住了 3 晚
Selina Serene Vegas Hotel 於 2024年4月23日回覆
Hello, Thank you for your feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. If we can be of any assistance to you, please contact us directly. We look forward to being of service to you in the near future. Best regards

8/10 不錯哦

Will

情侶出遊, 商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
It was okay… you get what you pay for here.
於 2024 年 4 月住了 3 晚
Selina Serene Vegas Hotel 於 2024年4月23日回覆
Hello, Thank you for your feedback regarding your recent stay at our hotel. We look forward to being of service to you in the near future. Best regards

10/10 有夠讚

Yuhong

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice and clean place, easy park, front desk is friendly.
於 2024 年 4 月住了 1 晚
Selina Serene Vegas Hotel 於 2024年4月17日回覆
Hello, Thank you for your feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. If we can be of any assistance to you, please contact us directly. We look forward to being of service to you in the near future. Best regards

8/10 不錯哦

Dan

商務旅客
喜歡：員工素質和設施服務
It's not the greatest hotel in the world but it doesn't profess to be. It's quiet, safe and has everything you'd expect at a budget hotel. Right next to airport and minutes from checkin to your room
於 2024 年 4 月住了 1 晚
Selina Serene Vegas Boutique Hotel 於 2024年4月17日回覆
Thank you for taking a moment to share your experience. We are so pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon.

8/10 不錯哦

Robb

情侶出遊, 商務旅客
喜歡：整潔度和員工素質
Staff was excellent. I appreciate the warm welcome and genuine kindness at the front desk. The rooms look like they were recently done. Rooms are spacious but our door was definitely needing a replacement. It looked like it had previously been broken into. Not very secure but we made do. The grounds were quiet and the bed was comfortable. Overall I’d stay again.
於 2024 年 4 月住了 2 晚
Selina Serene Vegas Boutique Hotel 於 2024年4月17日回覆
Hello Robb, Thank you for completing our guest survey regarding your recent stay at our hotel. Our mission is to provide excellent guest experiences , so we are sorry to have let you down. We have taken your feedback on board ,and we will strive to make improvements accordingly. Best regards

10/10 有夠讚

Hirbin

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
I’ve stayed here several times over the years, great place, great people. Front counter and support staff is super accommodating and friendly.
於 2024 年 4 月住了 1 晚
Selina Serene Vegas Hotel 於 2024年4月15日回覆
Thank you for taking the time to share your feedback with us. We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back for a more peaceful stay in the future. Best regards

10/10 有夠讚

Tamia

情侶出遊, 商務旅客
喜歡：整潔度、設施服務和住宿環境和硬體
Lovely place and we will be back
於 2024 年 4 月住了 1 晚
Selina Serene Vegas Hotel 於 2024年4月15日回覆
Thank you for taking the time to share your feedback with us. We're pleased to hear that you found your room comfortable and enjoyed our proximity to the Strip. We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back for a more peaceful stay in the future. Best regards

10/10 有夠讚

Reynald

喜歡：整潔度、員工素質和住宿環境和硬體
If you want to save the very good location, centrally way to two major attractions and easy to get to the airport the price was right or
於 2024 年 3 月住了 1 晚
Selina Serene Vegas Boutique Hotel 於 2024年4月15日回覆
Thank you for staying with us. We appreciate your feedback. Best regards

6/10 一般般

Kristine

家庭旅遊
This hotel has the best and most friendly staff. It is dated and the grounds need some serious work. We felt safe and was convenient for our purposes.
於 2024 年 4 月住了 1 晚
Selina Serene Vegas Boutique Hotel Edit Remove 於 2024年4月12日回覆
Thanks for staying with us. We appreciate your feedback!

2/10 很糟糕

Ron

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Didn’t even stay there walked in the room turned around and walked out and we went to a different hotel
於 2024 年 4 月住了 1 晚
Selina Serene Vegas Hotel 於 2024年4月15日回覆
Thank you for taking the time to share your feedback with us. Please know our team is committed to ensuring all guests have a peaceful and enjoyable experience, We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back for a more peaceful stay in the future. Best regards

8/10 不錯哦

David，Tempe

喜歡：整潔度、員工素質和住宿環境和硬體
Good value albeit a bit worn down. Nice and helpful staff. Convenient location close to many dining options. Plenty of parking. Hallway and adjoining room noise permeate. Good thing that neighbors were mostly quiet.
於 2024 年 4 月住了 3 晚
Selina Serene Vegas Boutique Hotel 於 2024年4月11日回覆
Thank you for taking a moment to share your experience. We are so pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon. Best regards

10/10 有夠讚

Patrick

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Second year our team stayed at the Serene. Staff was helpful and made it easy for us to have team meetings. We look forward to returning next year.
於 2024 年 3 月住了 4 晚
Selina Serene Vegas Boutique Hotel 於 2024年4月8日回覆
Thank you for taking a moment to share your experience. We are so pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon. Best regards

8/10 不錯哦

Levi

喜歡：整潔度、員工素質和設施服務
Property has major potential but it is under renovation at the moment. That being said my room was absolutely in perfect condition as everything in there was brand new. Bed was a little stiff but over a good night sleep. I asked for a late check out from 11am to 12pm and unfortunately housekeeping walked in at 10:50 to start cleaning (probably should have knocked lol) fortunately I was dressed and these things do happen. Over all I’d give this place a solid 4 outta 5
於 2024 年 4 月住了 1 晚
Selina Serene Vegas Boutique Hotel 於 2024年4月5日回覆
Hello Levi, Thank you for completing our guest survey regarding your recent stay at our hotel. Our mission is to provide excellent guest experiences , so we are sorry to housekeeping walked in. We have taken your feedback on board ,and we will strive to make improvements accordingly. Best regards.

8/10 不錯哦

Jillian

喜歡：整潔度、員工素質和住宿環境和硬體
The room had not been dusted in a while. You can tell by the dirt on the lamps but otherwise it was clean.
於 2024 年 3 月住了 1 晚
Selina 於 2024年4月1日回覆
Good evening Thank you for completing our guest survey regarding your recent stay at our hotel. We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experiences possible , so comments like yours are truly rewarding to here. We'd love to welcome you back soon. Thanks again.

10/10 有夠讚

Jeremy

於 2024 年 3 月住了 1 晚
Selina Serene Vegas Hotel 於 2024年4月19日回覆
Hello Jeremy, Thank you for your feedback regarding your recent stay at our hotel. We look forward to being of service to you in the near future. Best regards

6/10 一般般

Monica Paula

團體旅遊
No elevators, you have to take the stairs which is inconvenient when you have luggages and bags.
於 2024 年 3 月住了 1 晚
Selina 於 2024年3月21日回覆
Thank you so much for taking the time to post a review. We have elevator at hotel. We'd love to welcome you back soon.

2/10 很糟糕

JOSEPH，San Diego

不喜歡：整潔度、員工素質和住宿環境和硬體
The place was a mess!
於 2024 年 3 月住了 3 晚
Selina 於 2024年3月18日回覆
Thank you for the feedback. Sorry for causing you the inconvenience. We will keep close watch on your concern! Looking forward for your next stay : )

2/10 很糟糕

Mark

情侶出遊
Found dirty socks and underwear in the room when we arrived. Left early and was told to ask Expedia for a refund.
於 2024 年 3 月住了 5 晚
AL 於 2024年3月13日回覆
Hi MarkThank you for your review. We greatly appreciate the time you have taken to provide us with your valuable feedback. We are sorry to hear that you didn't have a great experience at check in. Our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board and we will strive to make improvements accordingly.

10/10 有夠讚

Swapnil

於 2024 年 3 月住了 1 晚
Selina 於 2024年4月1日回覆
Thank you for taking the time to share your thoughts! We hope to have the pleasure of welcoming you back in the future!

6/10 一般般

Sudat

不喜歡：住宿環境和硬體
於 2024 年 3 月住了 3 晚
Selina 於 2024年3月18日回覆
Thank you for your stay and compliment! We will keep close watch on your concern ! Looking forward to bring you excellent services : )

10/10 有夠讚

Zachellie

於 2024 年 2 月住了 1 晚
Selina 於 2024年4月1日回覆
Thank you so much for taking the time to post a review . We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon.

8/10 不錯哦

michael

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Walkable
於 2024 年 3 月住了 1 晚
Selina 於 2024年3月18日回覆
Thank you. We appreciate for your visit and your feedback. We will keep close watch on your concern!

10/10 有夠讚

Cocorito

於 2024 年 2 月住了 1 晚
Selina 於 2024年3月27日回覆
Thank you so much for taking the time to post a review . We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon.

2/10 很糟糕

Kevin

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Selina 於 2024年3月4日回覆
Thank you for staying with us. We do apologize for inconvenience you may have had while staying at our property. Hopefully see you next time.

10/10 有夠讚

Emely

情侶出遊
Close to everything
於 2024 年 2 月住了 6 晚
Selina 於 2024年3月3日回覆
Thank you so very much for staying with us and we hope to see you soon. Have a wonderful day!

10/10 有夠讚

Taniana

團體旅遊
喜歡：員工素質和設施服務
The hotel has a resort fee but offers nothing
於 2024 年 2 月住了 3 晚
Selina 於 2024年2月27日回覆
We appreciate you business and we hope we can welcome you again soon.

10/10 有夠讚

Adriana

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I had a great stay it was quiet and peaceful I would stay there again on my next trip
於 2024 年 2 月住了 2 晚
Selina 於 2024年2月27日回覆
Hello, We thank you and appreciate the kind score. We appreciate your business and we hope we can welcome you again soon. Have a wonderful day!

6/10 一般般

Kristen

家庭旅遊
Comfy beds & Clean rooms. Great value for the price. Free Parking, food near by. Easy to get to from Aiport.
於 2024 年 2 月住了 1 晚
Selina 於 2024年2月20日回覆
Thank you for you feedback. We appreciate you business and welcome to see you next time.

8/10 不錯哦

Marina

團體旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
The carpet is a bit sticky. And they left us a piece of left over toilet paper to use for two days. Otherwise the room was big and clean and the washroom was clean.
於 2024 年 2 月住了 2 晚
Selina 於 2024年2月19日回覆
Thank you for your feedback. We do apologize for inconvenience you may have had while staying at our property. We have 7/24 front desk service for guest. And maintenance morning to night. We can fix that problem for you. Thank you and I wish you we could have made your stay enjoyable.

10/10 有夠讚

Penny

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing hidden Vegas gem!!!
Serene staff was kind and helpful. The hotel is clean and the rooms gorgeous. The pools and hot tub are also gorgeous!! I truly enjoyed my stay here. It was comfortable, quiet, beautiful and affordable!
於 2024 年 2 月住了 5 晚
Selina 於 2024年2月19日回覆
Thank you for you feedback. We appreciate you business and welcome to see you next time.

2/10 很糟糕

john，los angeles

於 2024 年 2 月住了 1 晚
Selina 於 2024年3月21日回覆
Thank you so much for taking the time to post a review. Our mission is to provide excellent guest experiences, so we are sorry to have let you down. It is our hope that you give us another opportunity to serve you. Thank you

8/10 不錯哦

Werner

商務旅客
喜歡：員工素質
不喜歡：整潔度
於 2024 年 2 月住了 3 晚
Selina 於 2024年2月14日回覆
Thank you for you feedback. We appreciate you business and welcome to see you next time.

10/10 有夠讚

David

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Customer Service
This place was quiet and quaint... I'm so happy my family recommended... I loved the attitude of the manager he was very helpful and waa able to get us an early check in for a small fee.... we will be back.
於 2024 年 2 月住了 1 晚
Selina 於 2024年2月13日回覆
Thank you so much staying with us! Our restaurant and bar will back open on March. Hopefully see you soon.