Outdoor pool
Check availability

Reviews of Disney's Hollywood Hotel

4 out of 5
Disney's Hollywood Hotel
Hong Kong Disneyland Resort, Lantau

Reviews

8.8

Excellent

Rating 10 - Excellent. 524 out of 1002 reviews" "
Rating 8 - Good. 368 out of 1002 reviews" "
Rating 6 - Okay. 80 out of 1002 reviews" "
Rating 4 - Poor. 20 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious hotel and they have a dispenser in the room!
Stayed 2 nights in Apr 2024

10/10 Excellent

Abdul Hay Akbar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed at all 3 hotels at Disneyland, this is my and continues to be my go to. The services offered, the friendliness in staff and the general atmosphere make it my first option of choice.
Stayed 2 nights in Apr 2024

6/10 Okay

Andy

Traveled with family
Liked: Cleanliness, staff & service
Ok
Stayed 3 nights in Apr 2024

10/10 Excellent

Amy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay and the hotel staff were extremely friendly and accommodating
Stayed 1 night in Apr 2024

10/10 Excellent

WEI LING

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time to stay at Hollywood Hotel. The staff were friendly and helpful. The buffet restaurant in the hotel served good quality food. Overall, highly recommended this hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

phoebe

Liked: Cleanliness, staff & service, property conditions & facilities
it was a lovely hotel. Just sad we dont get to enjoy the hotel, mostly because we stayed there for the purpose of going to disneyland and to be able to rest for a while so we can come back at watch fireworks but due to the heat and crowded situation in disneyland pretty much exhausted us that we just needed to rest in the room and used it as a sleeping place.. overall, it was a good place, very easy to go to disney park.. lovely staff.
Stayed 1 night in Mar 2024

10/10 Excellent

margarita, Hercules

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Derick, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good but I think they should clean the carpets once in a while cause it needs it definitely.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Kuan Liang

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Maricar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Pleasant Experience! We’ll be back.
We enjoyed our stay at Disney Hollywood Hotel. Our room was cleabed everyday and staff are gracious and very helpful. We will cone back again next year!
Stayed 3 nights in Jan 2024

10/10 Excellent

Miss N

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Maoyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Tiong Aun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wonderful experience. Watched fireworks every night at 9.30pm from Disneyland from hotel room. Staff service was excellent, and property is well maintained. Only negative was dining was expensive in hotel and not many options around area. But overall still an excellent place to stay Thank you Disney - hollywood hotel staff. Please keep up the good work!
Stayed 6 nights in Dec 2023

10/10 Excellent

Rey Rain

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Dec 2023

8/10 Good

Jose Alvin, Quezon City

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms. Double beds. Good for 4 pax. Reasonable room rates.
Stayed 3 nights in Dec 2023

10/10 Excellent

Evon Hui Gek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Nice hotel, clean n bright. Room is spacious. We can go to nearby hotel for food n games room. Love that flexibility
Stayed 3 nights in Dec 2023

10/10 Excellent

Daven

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay👍👍👍
Stayed 1 night in Dec 2023

6/10 Okay

Wei Ping

Traveled with family and small children
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

6/10 Okay

Simon Peng Kuan

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Ok for budget travellers. Buffet standards dropped, very expensive for the price. Food didn't seem as fresh. Buffet at Disney Explorer Lodge seems much better.
Stayed 2 nights in Dec 2023

10/10 Excellent

Natcha, Samutprakarn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room facility are good and ice maker machine is kids favorite!
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricy breakfast
Rooms are cozy and clean. Breakfast spread could be better for the amount charged.
Stayed 1 night in Dec 2023

8/10 Good

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was superb. short distance from disneyland park after a long day. A little disappointed in lack of dining options, especially at night.
Stayed 2 nights in Nov 2023

10/10 Excellent

Alejandro, Honolulu

Stayed 3 nights in Dec 2023

10/10 Excellent

Siew Ching Angela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel with facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Amirudin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and Nice
Comfortable large rooms and large twin beds. Hotel receptionist was very polite, kind and helpful. Lived up to the standards of the 'Disney' brand. I will stay here again.
Stayed 2 nights in Nov 2023

8/10 Good

Gareth

Stayed 3 nights in Nov 2023

8/10 Good

Parita Ramniklal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Rachel

Stayed 3 nights in Oct 2023

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Enrique Faustino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Prasanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option to stay near HK Disney
Great property, amenities, rooms, service. Extremely useful shuttle service to disneyland park.
Stayed 2 nights in Oct 2023

6/10 Okay

Mitz

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was very nice and clean but the staff were rude. We were asking where the pool was and they were upset that we asked and told us that they’re very busy.
Stayed 2 nights in Oct 2023

8/10 Good

KIAN GUAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and super friendly staff.
Stayed 2 nights in Oct 2023

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities
We had a hard time understanding the staffs.
Stayed 3 nights in Oct 2023

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at Hollywood Hotel. Our cases got lost on the way so arrived with no luggage, staff super helpful to help locate it and delivered to our room. My mum required a wheelchair during our stay and staff were so helpful with this letting us hire from the hotel so she didn’t have to walk to/from the park. We had reservations at the other Disney hotel Restaurants on property and the bell desk arranged staff to take us up instead of walking which was very much appreciated. The remodel of the lobby and restaurants has been done exquisitely and I can’t recommend the hotel and it’s staff highly enough.
Stayed 8 nights in Sep 2023

10/10 Excellent

zidan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a bit luxurious hence the price. Lovely decor throughout. I wish there were cheaper breakfast options. We did not want to spend almost £100 on breakfast buffet for 2 adults and 1 child.
Stayed 1 night in Aug 2023

10/10 Excellent

Jianguang

Stayed 1 night in Aug 2023

10/10 Excellent

Lee

Stayed 1 night in Aug 2023

10/10 Excellent

kornnisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good for little child came come back to hotel take a nap
Stayed 2 nights in Aug 2023

10/10 Excellent

Maria Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family were so happy with their trip. They were satisfied and planning to have another trip.
Stayed 3 nights in Aug 2023

10/10 Excellent

Asuncion

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good feeling for us because our first time to visit to your hotel. Something to remember the foods and staff.
Stayed 3 nights in Aug 2023

10/10 Excellent

Yajitra

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt at home. Housekeeping, especially Angel from Nepal, is fantastic. Option to have some cup noodles and sandwiches incase you missed the restaurants' opening time.
Stayed 3 nights in Aug 2023

10/10 Excellent

Maria Christina

Stayed 1 night in Aug 2023

8/10 Good

John, Boone

Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2020
Response from Guest Service Manager on 2020/3/5
Dear Valuable Guest, We appreciate your kind feedback about your stay with us, and we are so glad to hear you enjoyed your time here at Hong Kong Disneyland. We hope to welcome you back again soon! Best Regards, Michael Lock Senior Manager, Hotel Operations Hong Kong Disneyland Resort

10/10 Excellent

Andy, Toronto, Canada

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great. Room is clean. Staff are friendly.
Stayed 2 nights in Jan 2020
Response from Guest Service Manager on 2020/2/16
Dear Andy, Thank you for your awesome 5 Star Review! We appreciate your feedback regarding our Cast Members and facilities, and we are happy to hear you had a great overall stay with us! We look forward to your next trip to the Resort! Best Regards, Michael Lock Senior Manager, Hotel Operations Hong Kong Disneyland Resort

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Guest Service Manager on 2020/2/16
Dear Valuable Guest, We appreciate your kind feedback about your stay with us, and we are so glad to hear you enjoyed your time here at Hong Kong Disneyland. We hope to welcome you back again soon! Best Regards, Michael Lock Senior Manager, Hotel Operations Hong Kong Disneyland Resort