"It is beautifully located hotel on top of a hill, with truly stunning views over the sea (if you have sea view room). The surrounding gardens are lush and very well maintained, adding to the overall atmosphere of the property. The rooms are comfortable and in line with the hotel’s category.
However, there were several issues during the stay that affected the experience. On one occasion, a member of staff entered my room without knocking while I was still asleep, which was quite uncomfortable, and no apology was offered. On another day, the room was not serviced at all, and on a different day the housekeeping was minimal — only the towels were changed, the bed was not even made.
In addition, the restaurant closes quite early, and breakfast service also finishes early, which may be inconvenient for guests. There are also no nearby shops or cafés within walking distance of the hotel.
Overall, the staff are polite and the hotel corresponds to its star rating, but housekeeping would certainly benefit from improvement and additional training to ensure a more consistent standard of service."