「A disappointing experience - written by my husband who was the one who stays at this hotel
Spent a night in the Artist Gran hotel of Arts on my way back from the Camino de Santiago. I do not know if it was because of my backpack and casual pilgrim dressing but from the start, the service was a bit arrogant. I booked a room with queen size bed (indicating preference on high floor), but was given a DOUBLE bed for 3rd floor. As for the view, Smart Inner View means facing the window of your...
「Bad service and accommodation for the price!
For a new hotel the room is extremely badly designed. No socket for the kettle, constant buzzing sound from the electric box and poor drainage in the shower leading to a bad smell. Cleaning is also bad. Used toothpick found in the sink area and left there for four days. Mugs left unwashed. Coffee/amenities in the room not topped up.
Breakfast is not worth the money and runs out of food at least an hour before breakfast is due to finish, staff very...
「Stayed here with my husband and teenage daughter and was really pleasantly surprised. We booked a private room for 3 with our own private bathroom. It was very clean and the hostel itself is quite cool. Unfortunately we booked at the weekend of the Aste Nagusia festival and our room overlooked a square with a concert going on till 1 am. We were advised in advance but not at the time of booking so it was noisy. Nevertheless this is a great spot, very convenient location. We didn't have breakfast...
「We love Leonardo properties. The staff excels in friendliness and communication.
However....we need to talk about the glass box aka the shower and bathroom. Not sure if all the units are set this way but beware if traveling with family or partner. Some things should be kept private. Nothing is left to the imagination when your bathroom wall is glass, frosted yes, but you can still see everything happening in there.
The plus was the location. Walkable, safe, busy in the day but still convenient...
