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Pumakala Hotel

3.5 star property
Lakefront hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Pumakala Hotel

Front of property
Superior Double Room, 2 Double Beds | Lake view
Bar (on property)
32-inch LCD TV with satellite channels, TV
Lobby sitting area
Nestled by the lake, Pumakala Hotel offers a haven of relaxation with breakfast, a manager's reception, and a picturesque garden. Connect to WiFi or rent bikes to explore the area. With barbecue grills and an attentive 24-hour front desk available for assistance.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast included
  • Laundry
  • Parking included
  • Room service

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | 1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room, 2 Double Beds

Highlights

Separate dining area
Individually furnished
Individually decorated
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
  • 301 sq ft
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room

Highlights

Separate dining area
Individually furnished
Individually decorated
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
  • 301 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Shower, rainfall showerhead, free toiletries, hair dryer

Standard Double Room

Highlights

Separate dining area
Individually furnished
Individually decorated
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
  • 194 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin Room

Highlights

Separate dining area
Individually furnished
Individually decorated
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
  • 301 sq ft
  • Lake view
  • Sleeps 2
  • 2 Large Twin Beds
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About the neighborhood

Located in Chucuito, Pumakala Hotel is in the historical district and on a lake. Puno Central Market and Bellavista Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Titicaca and Cerro Vizcachane. Looking to enjoy an event or a game while in town? See what's happening at Enrique Torres Belon Stadium or Yanamayo Stadium.
Visit our Chucuito travel guideOpens in a new window
Map
Panamerica Sur Km. 18, Prolongacion Tarapaca #153, Chucuito, Puno, 2100

What's nearby

  • Inca Uyo Ruins - 5 min walk - 0.5 km
  • Chucuito Plaza de Armas - 8 min walk - 0.7 km
  • Chucuito Cathedral - 8 min walk - 0.7 km
  • Puno Port - 18 min drive - 20.7 km
  • Puno Plaza de Armas - 18 min drive - 21.1 km

Getting around

  • Puno Station - 29 min drive
  • Juliaca (JUL-Inca Manco Capac Intl.) - 86 min drive

Restaurants

  • ‪Restaurante Don Juan - ‬5 min drive
  • ‪tio julio - ‬6 min drive
  • ‪El Truco - ‬8 min walk
  • ‪Restaurant Las Sombrillitas CHUCUITO - ‬8 min walk
  • ‪Restaurante Su-Sazón - ‬5 min walk

About this property

Pumakala Hotel

Family-friendly hotel near Lake Titicaca
Take advantage of free full breakfast, a free daily manager's reception, and a terrace at Pumakala Hotel. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • Free self parking and extended parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Barbecue grills, a 24-hour front desk, and a banquet hall
Room features
All guestrooms are individually furnished, and feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, separate dining areas, and childcare services

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 4 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 10.00 per person (one way)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination
Property Registration Number 20448045227

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms

Property is also known as

Pumakala Hotel Puno
Pumakala Hotel
Pumakala Puno
Pumakala
Pumakala Hotel Hotel
Pumakala Hotel Chucuito
Pumakala Hotel Hotel Chucuito

Frequently asked questions

Is Pumakala Hotel pet-friendly?

Yes, Pumakala Hotel allows dogs (limit 1 total) with a maximum weight of up to 4 lbs per pet. There's a fee of USD 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Pumakala Hotel?

Self parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Pumakala Hotel?

Check-in start time: 11 AM; Check-in end time: 9 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Pumakala Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Pumakala Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10.00 per person applies.

Where is Pumakala Hotel located?

This family-friendly Chucuito hotel is located in the historical district, within a 10-minute walk of Inca Uyo Ruins and Lake Titicaca. Chucuito Cathedral and Chucuito Plaza de Armas are also within 10 minutes.

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Pumakala Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was incredible for us, the staff was very friendly, the tranquility of the environment and the views of the room, the breakfast was good, I will return.
Stayed 1 night in Oct 2023

2/10 Terrible

Jean-Marc

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Pablo Isla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice calm place with very kind people
Stayed 1 night in Aug 2023

10/10 Excellent

Sandra, België

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi nieuw hotel, vraagt nog afwerking aan de buitenzijde. Zeer hulpvaardig personeel. Mijn vriend was ziek en heeft ons goed geholpen met medicatie en aangepast eten.
Stayed 1 night in Nov 2018

10/10 Excellent

Julian D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De Visita en Tticac y en la Isla del Sol

Quedamos gratamente sorprendidos por la calidad de las instalaciones y por la ubicacion que nos permitio ahorrar tiempo de viaje para visitar la Isla del Sol en la frontera Boliviana del lago Titicaca. Defiitivamante un sitio adecuado para un merecido descanso en los alrededores del Titicaca
Stayed 1 night in Sep 2017

8/10 Good

Sergio Luiggi

Liked: Cleanliness, property conditions & facilities, room comfort

Tuvimos una bonita esperiencia en el Pumakala

Nos fue muy bien, pero con problemas con el WiFi en la habitación (la señal no llega) y el agua caliente en horas de la mañana, muy temorano (entre 6 y 9 am).
Stayed 3 nights in Jul 2017

6/10 Okay

giulissa, Ilo.

Liked: Staff & service, room comfort

Hotel in a quiet place

They dont have a buffet breakfast like they said. And there lsnt a restaurant Also
Stayed 1 night in Jun 2017

10/10 Excellent

Gerardus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mooi, rustig gelegen. Goede prijs/kwaliteit verh.

De eigenaar van het hotel is bijzonder vriendelijk en behulpzaam. In de lobby hangt een foto van hem met de (vorige) president van Peru Humala Tasso. Het ontbijt was goed verzorgd. Het (grote) bed lag heerlijk, goed matras. Ruime kamer, met terras. Bovenal: een uitstekende prijs/kwaliteit verhouding.

8/10 Good

Anónimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenas condiciones

Todo estuvo bien, nosotros sólo pasamos una noche. El personal amable. Buenas limpieza. Lugar tranquilo para descansar.

6/10 Okay

patrick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Très décevant. Nous avions écrit à l'hôtel pour avoir un transfert par taxi. Réponse positive avec prix à l'appui. Personne à la gare routière. On prend donc un autre taxi et arrivée à l'hôtel...... fermé. Au bout de 10 minutes, on nous ouvre mais personne n'était au courant de notre arrivée..... L'eau est froide pour la douche même si on nous indique qu'elle est chaude. De plus, nous étions les seuls dans l'hôtel. Pas très réjouissant. Lors du départ, le propriétaire nous réclamait un surplus pour 4 personnes alors que sur la réservation, était notifié, 3 adultes et 1 enfant de 16 ans.... Sans commentaire. Nous n'irons plus jamais.