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Colonial Plaza Hotel

3.0 star property
Travelers start their day with complimentary coffee at this centrally located hotel while mapping out city explorations in comfortable surroundings

Choose dates to view prices

The Colonial Plaza Hotel in the city center warmly welcomes guests. Enjoy an English breakfast and a manager's reception. Free WiFi, a coffee shop for casual meals, and a bar for evening drinks are available. Visitors praise the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Single Room | In-room safe, desk, blackout drapes, free WiFi

Single Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
Desk
Wardrobe or closet
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, blackout drapes, free WiFi

Twin Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
Desk
Wardrobe or closet
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, blackout drapes, free WiFi

Triple Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
Desk
Wardrobe or closet
  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room, Private Bathroom, Garden View

Standard Quadruple Room, Private Bathroom, Garden View | In-room safe, desk, blackout drapes, free WiFi

Standard Quadruple Room, Private Bathroom, Garden View

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
Desk
Wardrobe or closet
  • Garden view
  • 322 sq ft
  • Sleeps 4
  • 3 Double Beds OR 1 Double Bed

View all photos for Double Room

Double Room | In-room safe, desk, blackout drapes, free WiFi

Double Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
Desk
Wardrobe or closet
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Located in Puno, Colonial Plaza Hotel is in the city center and near the airport. Casa del Corregidor and Carlos Dreyer Museum are local landmarks, and the area's natural beauty can be seen at Lake Titicaca and Titicaca National Reserve. Looking to enjoy an event or a game while in town? See what's happening at Enrique Torres Belon Stadium or Yanamayo Stadium. Visit our Puno travel guide
Map
Jr. Puno 529, Plaza de Armas, Puno, 051

What's nearby

  • Lake Titicaca which includes a church or cathedral, heritage architecture and night scenes
    Puno Cathedral
    1 min walk - 0.0 km
  • Lake Titicaca which includes a park and heritage architecture as well as a small group of people
    Puno Plaza de Armas
    2 min walk - 0.2 km
  • Night scene in Puno city
    Pine Park
    3 min walk - 0.3 km
  • Puno Central Market
    5 min walk - 0.5 km
  • Puno Port
    20 min walk - 1.7 km

Getting around

  • Puno Station
    10 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.)
    67 min drive

Restaurants

  • Ricos Pan
    3 min walk
  • La Casona Restaurant
    2 min walk
  • Mojsa
    2 min walk
  • Hotel Hacienda Puno
    2 min walk
  • Tulipan's Restaurant
    3 min walk

About this property

Colonial Plaza Hotel

Hotel near Lake Titicaca
Consider a stay at Colonial Plaza Hotel and take advantage of free English breakfast, a free daily manager's reception, and a coffee shop/cafe. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Tour/ticket assistance, coffee/tea in the lobby, and smoke-free premises
  • A 24-hour front desk, a front-desk safe, and luggage storage
Room features
All guestrooms at Colonial Plaza Hotel offer perks such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (USD 5 per day); reservations required
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free English breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 4 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 9:00 AM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 6 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 6 per accommodation, per night
  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 6.00 per room (one-way)
  • Airport shuttle fee per child: USD 5.00 (one-way)
  • Nearby parking fee: USD 5 per day
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 20447921091

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Los Portales Puno
Los Portales Puno
Colonial Plaza Hotel Puno
Colonial Plaza Puno
Colonial Plaza Hotel Puno
Colonial Plaza Hotel Hotel
Colonial Plaza Hotel Hotel Puno

Frequently asked questions

Is Colonial Plaza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Colonial Plaza Hotel?

Check-in start time: 9:00 AM; Check-in end time: anytime.

What time is check-out at Colonial Plaza Hotel?

Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability).

Does Colonial Plaza Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 6.00 per room applies.

Where is Colonial Plaza Hotel located?

Located in the heart of Puno, this hotel is steps from Puno Plaza de Armas, Puno Cathedral, and Casa del Corregidor. Carlos Dreyer Museum and San Antonio Church are just steps away. Puno Station is 10 minutes by foot.

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Reviews

Colonial Plaza Hotel Reviews

8.4

Very Good

8.8

Cleanliness

9.0

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 20 out of 44 reviews
Rating 8 - Good. 14 out of 44 reviews
Rating 6 - Okay. 8 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

Reviews

6/10 Okay

Vanessa

Liked: Cleanliness, property conditions & facilities, room comfort
They only accepted cash, but had trouble giving change. I read from many reviews from other hotels that there wasn't enough heating, but this place gave us a space heater. It was needed, but unfortunately it emits a very bright orange light which made sleeping difficult. After running the shower water for more than 5 minutes at 5am, there was still no hot water. Barely even warm. I gave up, and decided to just shower at the next hotel I was going to stay at.

10/10 Excellent

Jose Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localização, cordialidade dos atendes e café manhã bom!!
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
직원 분들이 너무나 친절하셨고 호텔도 따뜻하고 깨끗하고 좋았어요. 조식도 과일, 햄, 빵 등 다양했는데 다만 토스트기가 하나뿐이라 빵 구우려면 오래 기다려야하는게 단점ㅠ 아 그리고 따뜻한 물은 잘 나오는데 콸콸 나오지는 않았어요
Stayed 1 night in Sep 2019

8/10 Good

HERVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon compromis

Rapport Qualité/Prix correct Petit dejeuner complet Les fenêtres donnent sur le patio, à l'interieur de l'hotel
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Colonial Plaza was having trouble with their hot water so they kindly offered to put us up at another hotel at the same price and went out of their way to assist us to get there
Stayed 1 night in Apr 2019

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel, great value.

Staff was amazing and very helpful. Breakfast is diverse and rooms are big and very clean.
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible hotel which I do not recommend to anyone. Bathroom conditions were horrible, not even good enough for a 1* hotel. It badly needs to be renovated. Not to mention that there was no hot water. The room was cold and it was very dark, there were several missing light bulbs. The only consolating part was the big bed. Do not go there. Book somewhere else.
Stayed 2 nights in Jan 2019

10/10 Excellent

Gilbert

Nice place. Great value. Excellent staff.
Stayed 1 night in Nov 2018

8/10 Good

Saulo

The location is the best part, very convenient right on Plaza de Armas. Also nice staff, clean beds and hot shower. The shower was hot but the shower curtain pole was broken and had to be elevated, leaving a gap underneath that soaked the bathroom while having a shower. Also, the shower floor does not have an inclination, so a lot of water stays there between showers and has to dried by hand - not cool! It lacked place to hang clothes and shelves for the toiletries pouch - overall not practical Breakfast was good with bread, fresh fruit, juice, coffee. Scrambled eggs was not warm so we stayed away from it.
Stayed 2 nights in Nov 2018

6/10 Okay

Saulo

Great location, right on Plaza de Armas. Staff was really amazing, they were very accommodating with a request before our arrival and also were very sympathetic with us suffering from the effects of the altitude, bringing us tea and checking in on us for breakfast, etc. Breakfast was really nice, mostly continental style with fresh fruit, bread and coffee/tea - also scrambled eggs but it was cold and we did not touch it. The room was clean, roomy but not ver functional - no hangers, no shelves in the bathroom, the shower was good but the water would never totally drain from a day to the next, leaving a moldy smell - we started to dry the shower floor with the used towels, which helped.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
An ok hotel located right on the main plaza. Not bad for one night stay.
Stayed 1 night in Oct 2018

8/10 Good

Mats

Liked: Cleanliness, staff & service

Rent och bra service

Rent och snyggt hotell. Lugnt beläget vid stora torget. Alla rum med fönster mot innergård. Nära till restauranger.
Stayed 2 nights in Oct 2018

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome!
Stayed 1 night in Sep 2018

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious, and a wall heater was handy. The breakfast was good (fresh fruit, juices, breads, cold meats, cheese, scrambled eggs, coffee) and the staff arranged our boat tour and taxi ride to the airport afterwards very expertly. The location was very handily located close to great dinner options, and also close to the walkable central district, but not so close to the port where the boat tours run from.
Stayed 1 night in Sep 2018

8/10 Good

Allen, Edmonton

Liked: Staff & service
The hotel bathroom was Not very clean, water pressure very low, rooms not very clean.
Stayed 2 nights in Sep 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy bonito, una casona tipo colonial, la habitación amplia y muy limpia, la cortesía del personal súper amables. Me quede muy contenta.
Stayed 3 nights in Aug 2018

8/10 Good

RICARDO, Chile

Aceptable

Buena exoeriencia. Un hotel bien ubicado sin grandes pretensiones. Decoración pobre, baño feo. Recomendable para no más de una noche
Stayed 1 night in Aug 2018

4/10 Poor

Joe

Disliked: Staff & service

Overbooking ต้องระวังด้วย

เราจอง รร ล่วงหน้า 4 เดือน แต่วันเข้าพักเกิด overbooking แล้วไม่มีการทราบว่าเราได้จอง รร นี้ไว้ด้วย ต้องรอ ผู้จัดการมาตอน 13:00 ว่าจะมาจัดการให้
Stayed 1 night in Aug 2018

6/10 Okay

Fabio, Italia

Carino , ma ...

Hotel indubbiamente interessante per rapporto qualità prezzo situato sulla piazza centrale , camera pulita con un letto alla francese , ahimè , il bagno pulito. La colazione merita una sufficienza ma niente di più. Unico vero appunto che si può fare è la rumorosità mattutina (dalle cinque in poi !!! ) dovuta al personale che prepara la colazione e al movimento dei clienti in partenza. Le camere su due piani in pratica si affacciano sulla reception e la sala da pranzo è al primo piano. Ecco spiegato il motivo del rumore. Ovviamente un po’ più di educazione da parte dei clienti (merce rara) e dai dipendenti nn sarebbe male !!
Stayed 2 nights in Aug 2018

6/10 Okay

David, Edinburgh

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is in a great location. We were given a room on the 2nd floor and there is no lift, which is completely understandable but when your at 3800m climbing 2 flights of stairs after you've forgotten something isn't fun. The hotel is cold, but they will provide you with a heater when you ask. The breakfast is underwhelming.
Stayed 2 nights in Jul 2018

10/10 Excellent

Jose, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff Very friendly Right in the center of plaza And next to some great restaurants
Stayed 1 night in Jul 2018

6/10 Okay

janet

Liked: Cleanliness, staff & service
Great location. Excellent service. No hot water the first night and the Luke warm water just dribbled. Plus, the room was above a service area so there was loud talking and dumping of water right below us that echoed up until 10:45 pm. But, they switched our room the next night per request with no hassle. Yay! Hot water and water pressure.
Stayed 1 night in Jun 2018

8/10 Good

Laura, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and great staff

Close to plaza de armas. Reception is really cozy and the only good place where wifi works. Rooms were okay but water presure could be better but overall a good stay with excellent location.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Pretty good

Good overall but the street noise was bad with holiday music and fireworks starting at 6 AM and thin windows. Other hotels on our trip offered free drinking water but not this one except for hot tea.
Stayed 1 night in May 2018

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We stayed for just one night before heading off the islands but ended up booking another night when we got back. The staff were super friendly and we both had one of the best nights sleeps since we arrived in Peru. Highly recommended staying here!
Stayed 1 night in May 2018