I reserved 3 rooms for my family but our rooms were far apart. I was not happy that the room cleaning or just freshening up was not daily. Although the room itself was clean. I would have appreciated if they at least refresh or puff our beds. Otherwise the location was great and the kids enjoyed their stay.
Elizabeth
於 2025 年 8 月住了 3 晚
8/10 不錯哦
Debra
家庭旅遊, 親子旅遊
2025 年 8 月 7 日
喜歡:員工素質和住宿環境和硬體
The staff were very nice and location is great. The room had a kitchen which is great but not very well provisioned. And breakfast left a bit to be desired. We would go back. Love Lake Tahoe!
Debra
於 2025 年 8 月住了 3 晚
8/10 不錯哦
Lina
2025 年 8 月 6 日
喜歡:整潔度和住宿環境和硬體
Kitchen is nice
Lina
於 2025 年 8 月住了 3 晚
8/10 不錯哦
Lynsie
情侶出遊
2025 年 8 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The doors to the parking area slams very loud and there wasn’t any cookie sheets available to bake on. The bed needs replaced as it had divots on both sides. The bathroom door handle also needed a screw. It came off when we opened the door, and therefore just left the door cracked the remaining of our stay. The windows don’t seal. You can hear people when they are out at the pool and can be loud. This location was perfectly centered. It was right next to the gondola and shopping. The target was only a block over. The breakfast was good and they offer different activities every night. The hotel was nice and I would consider staying again. The other guests were so noisy and very loud.
Lynsie
於 2025 年 8 月住了 2 晚
4/10 不太好
Fransisca
家庭旅遊
2025 年 8 月 5 日
不喜歡:整潔度、設施服務和住宿環境和硬體
This place hasn’t been updated since the 70ies.
Our room had a really bad smell. The sleeping couch was worn and torn. The furniture was uncomfortable. The bed was fine. There were some coloring stains on the duvet. The floor was very uneven and there were cracks in the ceiling. The windows couldn’t be opened since the insect screens were torn and there was so much dirt and cobwebs between the screen and the window. It really felt dirty.
The laundry room floor was really dirty and the waste bin was overflowing. Two out of four machines were out of service.
The swimming pool was dirty. Haven’t seen anyone clean it in three days and you couldn’t even see the bottom.
The breakfast was ok. However next to the price for the room you have to pay a resort fee per person per day. Which makes you wonder where they’re using all that money for. It’s not being put in updating or cleaning any facilities or rooms.
I wouldn’t recommend this place.
Fransisca
於 2025 年 8 月住了 3 晚
10/10 有夠讚
Brian
家庭旅遊
2025 年 8 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room was newly remodeled and comfortable. Breakfast options were good and plentiful despite busy weekend. Staff very friendly and helpful. Only concern elevator very small in our building and difficult for member of our family to manage in wheelchair.
Brian
於 2025 年 8 月住了 2 晚
10/10 有夠讚
Harmandeep
家庭旅遊
2025 年 8 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was amazing very big had everything we needed, Very close tp everything.
Harmandeep
於 2025 年 8 月住了 1 晚
10/10 有夠讚
Arturo
家庭旅遊
2025 年 8 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is our second time staying at this property. We will stay there again when we return. The rooms are large and comfortable for a few nights. The rooms have a full working kitchen. The amenities the hotel offers: nightly events, complimentary complete breakfast, laundry mat, and BBQ grill reservations. The staff is friendly in the kitchen, maintenance, housekeeping, and front desk. We enjoy the convenience of being near the South Lake Tahoe area and nearby supermarkets, and all the restaurant the Heavenly village offers.
Arturo
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Blanca
2025 年 8 月 4 日
不喜歡:整潔度、員工素質和住宿環境和硬體
I think this property needs more staff …very dirty filthy it smells bad very noisy the pool doesn’t get cleaned ….the place in all needs to be upgraded …
Blanca
於 2025 年 8 月住了 2 晚
10/10 有夠讚
Eliud
2025 年 7 月 31 日
喜歡:整潔度和員工素質
The staff is really nice and friendly the breakfast was delicious and you can repeat if you want.
The breakfast staff really friendly, nice and helpful.
Over all is a really good place close to the main street and shops very convenient where is located.
Eliud
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Hiep
親子旅遊
2025 年 7 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Keep up the good customers service
Hiep
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Janet
家庭旅遊
2025 年 7 月 30 日
喜歡:員工素質和設施服務
Love the location and the convenience of the property. Rooms/floors/hallways tend to be not as clean as they should be. The property needs some TLC.
Love the ease of the breakfast and the wine hours. Have stayed at the property on and off for 25 years! Keep coming back.
Janet
於 2025 年 7 月住了 6 晚
10/10 有夠讚
Ellen,South San Francisco
情侶出遊
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice place
Ellen
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Rudolfo
情侶出遊
2025 年 7 月 28 日
喜歡:整潔度、員工素質和設施服務
Nice staff. Nice breakfast. Area around property is very nice.
Rudolfo
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Amelia,Napa
家庭旅遊
2025 年 7 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed at this property a few years ago. It’s been remodeled since then. We stayed 3 nights and will be back.
We liked that the rooms feel kind of like a cabin, sort of a hotel. Pool is nice. Jacuzzi is great after a day at the lake! They have themed evenings for adults and kids: s’mores night, free beer/wine 6-8 and they have a game room upstairs… a little for everyone!
Amelia
於 2025 年 7 月住了 3 晚
10/10 有夠讚
uriel
2025 年 7 月 25 日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice I love the place good service
uriel
於 2025 年 7 月住了 3 晚
6/10 一般般
Mark,Pacoima
家庭旅遊
2025 年 7 月 24 日
不喜歡:設施服務和住宿環境和硬體
Needs renovation
Mark
於 2025 年 4 月住了 3 晚
8/10 不錯哦
Anurag
團體旅遊, 家庭旅遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location with good amenities like pool, game room for kids. Breakfast not great with minimal options - could be improved.
Anurag
於 2025 年 7 月住了 2 晚
4/10 不太好
Christie
情侶出遊
2025 年 7 月 21 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The bathroom is very dated. Shower was uncomfortable. Areas of trim in bathroom were dirty or moldy.
Website pictures make property look more modern than it is.
Room was hot even with AC on.
It was very loud.
Christie
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Catherine
2025 年 7 月 20 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great location. Buildings old but actual rooms good.
Catherine
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Hema
團體旅遊
2025 年 7 月 17 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Do not stay in this property as there were mouse roaming in and out of our room. Staff not friendly. Asked for kettle never received and when confronted two days later was told they don’t have any available. Breakfast is not great.limited parking space in the property.
Hema
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Jill
2025 年 7 月 15 日
喜歡:整潔度和員工素質
Jill
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Kathy
2025 年 7 月 15 日
Kathy
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Jesus
2025 年 7 月 14 日
喜歡:整潔度和設施服務
Everything was with in walking distance. Heavenly village, the casinos.
Jesus
於 2025 年 7 月住了 2 晚
4/10 不太好
Snehal
家庭旅遊, 親子旅遊
2025 年 7 月 13 日
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
Great location but the property is too old. The room was shabby. Bed was making too much noise. No soap or shower cap in the bathrooms. Renovation of the hotel is badly needed. Breakfast was good.