Lake Grove Vacations from NT$65,273

We arrived very late and everyone was very nice. The room was clean. The only thing is I wish they told us a little more about what all the hotel has. Things that maybe included. This did not take away from out experience. I would stay here again if we would come back to NYC.

A perfect place to stay!!

I booked two rooms for the NYC Marathon, one for my partner and I and one for my mom and daughter. We were not on the same floor but were able to check in early which was nice! The rooms were clean and average but the blinds REALLY need to be replaced.

For the amount of money paid to stay here. I was disappointing. The bathtub clogged with hair in the drain. I didnt want to use the shower. The toilet wouldnt completely flush most of the time. We were on the 40th floor. It was hot everyday and night, we were told that we couldnt get any ac at this time of year. It was so hot we opened the door to the room because the hallway was cooler. Our housekeeper Linda was very nice, she made sure we got everything we needed. She was the bright spot of the stay. Your employees, the doorman was outside cursing at a cabbie that pulled up in front of the hotel, never opened a door for anyone i saw. The men at the concierge desk were very intimidating. I was too scared to even approach. Not one employee smiled ever. The whole time i was there. For the cost it wasnt worth it. The location is what we paid for. It wont happen again. No amenities.

This hotel is in walking distance to Penn Station, which for my trip was very convenient. The staff pre-checked me in as my flight was cancelled and I arrived one day late. I asked for a letter stating this so that I could file a travel insurance claim and they were very accommodating.