The older front desk staff never smiled and looked very serious. No apology when he gave us the wrong key card. At five o'clock in the morning, the sound of carrying and walking in the next room lasted for an hour, making it impossible to sleep. So disappointed!
Lan
於 2023 年 6 月住了 1 晚
8/10
真實旅客
於 2022 年 12 月住了 1 晚
10/10
Amazing staff Leah in reception was great very friendly. Room was clean comfortable. We like the location very central to what our itinerary required we will definitely come back
Liliana
於 2025 年 6 月住了 2 晚
2/10
Terrible property. Stay away! All rooms circle the pool, and have no sound proofing. Wow it’s loud! The guy on the desk wouldn’t let me check out. He spoke to me and an Expedia representative in a way I wouldn’t even speak to an animal. How he is employed I have no idea!
Manager did try to apologies and did allow me to check out the next day but this should never be allowed to happen in the first place.
Family members recommended this place after staying in it once before, but after they heard the way he spoke to me they said they would also never return. There is a much better hotel at same price just down the road. Homewood Suites. Would highly recommend there, especially as it’s the same price!
Mr
於 2025 年 6 月住了 10 晚
4/10
Would have been a 4 but at 7:30 we had a house cleaner knock then walk in within seconds, then another 2 times before we checked out, could have been undressed. Check out is 11 unless told that we checked out there should have been no reason to enter our room, could have been in shower or eating. And floor wasnt 100% clean found food from previous guests on floor
Michaela
於 2025 年 6 月住了 1 晚
10/10
Everything was perfect please keep up the good work
Agnes
於 2025 年 6 月住了 6 晚
8/10
Great location. Nice staff. Rooms clean
Indira
於 2025 年 6 月住了 2 晚
4/10
Room had a smell like mold not to much lighting in the room worse mattress ever good for a quick trip but I will never go there again
Basel
於 2025 年 6 月住了 1 晚
10/10
Great atmosphere
Manuel
於 2025 年 6 月住了 1 晚
6/10
Our stay here was fine after check-in. The hotel was nice and no problems for what we needed; breakfast was also nice and the staff there was friendly. My only issue was that the individual that handled checkout treated me very rudely. I waited in the lobby for ten minutes with nobody at the desk. I finally started calling around and looking to see if someone was near. When he finally came he did not rush or apologize, but told me shortly to just wait as he filled up his coffee cup in the lobby added creamer and took his time to stir. After that he went and got some water all the while still leaving me awkwardly at the counter waiting. When he finally came he was short and rude as if I had inconvenienced him.
This was the only problem, but very rude service when we were tired from our trip nonetheless.
Weston
於 2025 年 6 月住了 1 晚
2/10
Arrived at 2pm which room not yet ready, return at 3:15pm still not ready. Finally checked it at 3:30pm and the room carpet is some what lifted up uneven and sticky and wet. The shower tub water won’t go down, and at 4:30pm some lady used the key card and opened my door, was shocked they actually had someone else came in same room… then call front desk, they apologized but then they deactivated both of my keys without telling me. Had to go back down and re-program my key cards. There are so kind of stains on curtain, also all over the carpet. Never will stay at BW again.
Louis
於 2025 年 6 月住了 2 晚
10/10
Large room with good AC
connie
於 2025 年 6 月住了 1 晚
10/10
The afternoon staff girl was so nice ! Explained everything, proved a room close to elevators and parking. The breakfast was so fantastic. The food was hot and there were different options each morning along with the normal staples. Staff was constantly cleaning the hotel, pool area , emptying trash cans and keeping everything well stocked . Location was quiet ! Room was company spacious!!
Monique
於 2025 年 6 月住了 2 晚
10/10
Ramon
於 2025 年 6 月住了 1 晚
10/10
It was great place to rest for the night.
Alejandro
於 2025 年 5 月住了 2 晚
10/10
Sophinny
於 2025 年 5 月住了 2 晚
6/10
Erika
於 2025 年 5 月住了 2 晚
10/10
All good except there was food on the carpet, looked like trail mix, not hard to miss so I’m not sure why it was missed.
Trish
於 2025 年 5 月住了 1 晚
10/10
Great stay
Cody J
於 2025 年 5 月住了 2 晚
10/10
We were in the area to visit family and we chose this hotel because it had bigger rooms. It was a bonus that we had a room off the patio area so we could sit outside to wait for others, read the news or enjoy a coffee. Was also happy there were water and coffe/tea station in the lobby so you could fill up before heading out.
Jodie
於 2025 年 5 月住了 3 晚
10/10
Staff was great, we had an issue in our room with the sofa bed, i calked the front desk and they sent someone up im assuming the maintenance man who was great, he helped and made things right. I hope the property looks at the sofa beds better and get rid of mattresses when theyre dirty.