The staff is what makes this place. My experience has been great, the hotel was clean, food was great but customers service especially by Rehan and Ashraf exceeded all expectations by me, well done.
Zulfiqar
於 2025 年 5 月住了 3 晚
10/10 有夠讚
ZAFAR
2024 年 12 月 2 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very cooperative staff excellent food specially breakfast Mr. Irfan cleaning staff did a excellent job
ZAFAR
於 2024 年 11 月住了 17 晚
2/10 很糟糕
Teresa
2024 年 3 月 21 日
不喜歡:整潔度和員工素質
Bad night in a bad inn.
The staff at breakfast were not helpful and were not nice. I asked for a second glass of orange juice and they refused to give it. There was very limited breakfast selection and their excuse was that it's ramadan time. But we're not Muslims and do not have to fast. They should not charge for breakfast in the booking if they had no intentions of feeding their non-Muslim guests properly. I had to wait 15 minutes every day for 4 days for my tea to be served. This is not a luxurious hotel as described. It is dated and the decor is tacky. The hallway to the rooms is dark that it does'nt feel safe, especially we are women. The room and the hallway also reek of cigarettes. The housekeeping staff hassle you for tips whenever you ask for supplies, which should have been provided anyway. There's two of us and they only put one bottle of shampoo and bath gel. The toiletries are of low quality that the soap does'nt even sud. The hotel is located in a busy street and is not in a good area.
Teresa
於 2024 年 3 月住了 4 晚
10/10 有夠讚
Manjit
情侶出遊
2024 年 2 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything is good
Manjit
於 2024 年 2 月住了 1 晚
8/10 不錯哦
Dora Carolina
2023 年 12 月 2 日
Dora Carolina
於 2023 年 11 月住了 2 晚
8/10 不錯哦
NORIKO
2023 年 8 月 18 日
喜歡:整潔度和員工素質
NORIKO
於 2023 年 8 月住了 4 晚
4/10 不太好
Evelin
情侶出遊
2023 年 7 月 10 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
I stayed for two weeks was charged for a second person when I came in to the hotel. and the bathroom tiolet didnt flush stinked coming from the bathroom after cleaning it.
Evelin
於 2023 年 6 月住了 15 晚
2/10 很糟糕
Bilal
家庭旅遊
2022 年 12 月 27 日
喜歡:員工素質和設施服務
不喜歡:整潔度和住宿環境和硬體
Bethroom really need upgrade water leak under the the tabs
Bilal
2/10 很糟糕
Bilal
2022 年 12 月 27 日
Bilal
2/10 很糟糕
Irene
商務旅客
2022 年 12 月 11 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Irene
於 2022 年 11 月住了 8 晚
2/10 很糟糕
Irene
商務旅客
2022 年 12 月 8 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Disappointing stay
On arrival there was a mix up with reservation. Handed a letter saying accommodation was cancelled which was actually not the case and that i would have to pay to book another room. Was made to pay fr another room, despite showing them original booking thag was still active and not cancelled. Was only when Hotels.com became involved that this was sorted. Was finally allocated a room only to find it was filthy. Shower head had some growth on it and was eventually changed. Window view was of a rubbish tip. Was offered free mini bar for duration of stay as compensation which was nice only it wasn't re stocked after the first day!! Asked room service a few times if they could please restock. Staff are not very helpful or seem to care, most don’t speak English well so any requests fall on deaf ears. Room service had a bad habit of knocking once then barging in! Nearly got caught out a couple of times
Would not recommend or go back
Irene
於 2022 年 11 月住了 5 晚
2/10 很糟糕
真實旅客
2022 年 12 月 4 日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
真實旅客
於 2022 年 11 月住了 4 晚
10/10 有夠讚
robert
2022 年 10 月 17 日
robert
於 2022 年 10 月住了 1 晚
4/10 不太好
MOHAMAD
商務旅客
2022 年 9 月 11 日
喜歡:員工素質
不喜歡:客房舒適度
MOHAMAD
於 2022 年 9 月住了 3 晚
2/10 很糟糕
Tariq
家庭旅遊
2022 年 7 月 26 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
NOT 5 STAR
AVOID NOT A 5 STAR HOTEL.
Tariq
於 2022 年 7 月住了 3 晚
2/10 很糟糕
Tariq
家庭旅遊
2022 年 7 月 23 日
不喜歡:整潔度、員工素質和住宿環境和硬體
NOT 5 STAR AVOID AVOID AVOID.
Definitely not a 5* hotel. Stayed here for 3 nights with family. Rooms were ok at most 2* unfortunately encountered many issues firstly room had cockroaches. I informed reception and showed them a video i was told a manager would contact me. Nobody contacted me for my whole 3 days stay. We all got sickness and dioerah because of the hygiene issues. Day 2 i enquired about it and was assured someone would be in touch Nobody did. Lamps had exposed wires which were buzzing all night. Linen was dirty had that changed. Bathroom had broken fittings. Overall very disappointed. Had to wait for fresh towels daily. No towels available by pool area after enquiring and waiting for over 30 mins i was told towels are drying and i would have to wait. I would advise families not to stay here as health and safety is abysmal. Most disappointing part is that no one from the management team ever got intouch to address the issues. I will upload all the photos.
Tariq
於 2022 年 7 月住了 3 晚
8/10 不錯哦
真實旅客
商務旅客
2022 年 7 月 19 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Sehr gutes und umfangreiches Frühstück. Badezimmer war für den Preis nicht sauber genug. Die Fugen in der Dusche müssten erneuert werden. Absoluter Minuspunkt ist die laute (und alte) Klimaanlage im Zimmer. Ansonsten netter Innenpool.
真實旅客
於 2022 年 7 月住了 1 晚
10/10 有夠讚
Wazeer
家庭旅遊
2022 年 7 月 15 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Miss Rosheen a true credit
Nice clean place good polite staff. We had some issues which was addressed quickly by Miss Rosheen she is a true credit to the hotel and as a British citizen i would give her 100% for her customer skills.
Wazeer
於 2022 年 7 月住了 3 晚
8/10 不錯哦
ismail
家庭旅遊
2022 年 6 月 11 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
ismail
於 2022 年 5 月住了 1 晚
6/10 一般般
Rabia
情侶出遊
2022 年 3 月 21 日
Area not great
Rabia
於 2022 年 3 月住了 2 晚
10/10 有夠讚
habib,mississauga
家庭旅遊
2022 年 3 月 16 日
喜歡:整潔度和員工素質
不喜歡:設施服務
Excellent Stay, love the food and reception. But you need to fix amenities.
habib
於 2022 年 3 月住了 2 晚
10/10 有夠讚
Juzair
情侶出遊
2022 年 3 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good value for money, we had a please and comfortable stay here.
Juzair
於 2022 年 2 月住了 5 晚
6/10 一般般
Mohammed
2022 年 2 月 17 日
Mohammed
於 2022 年 1 月住了 4 晚
10/10 有夠讚
ahmed
團體旅遊
2022 年 2 月 17 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
ahmed
於 2021 年 11 月住了 2 晚
8/10 不錯哦
Shahid
家庭旅遊
2022 年 1 月 31 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Traveller
Every thing is more than average, but need to put more equipment in gym. There is only one or two workout machines. If possible adding sauna may help for relax for travelers.
Else staff was nice, good breakfast and free ride to the airport.