Search Cottages in Laguna Niguel

"A little mix-up with our rooms, but front desk staff very helpful and had things sorted out quickly. Grounds well kept and kids had fun at the pool."

"Clean spacious room. Nice shower. "

"Beautiful building. Loved the elevators. Staff was so friendly. The room was amazing."

"The hours for the pool sucked, 8am to 9pm. The pool was supposed to be heated but was cold. The breakfast was ok. We were given bracelets so they knew we were guests. I guess their breakfasts have be crashed. The cleaniness of the hotel was not good. My baby's knees were dirty from crawling around the room. I regular clean my house daily. I don't even deepclean my house no more then 2 times weekly and his knees are never dirty. The bodywash wasnt filled up when we got in the room, like they forgot to refill it. When i asked for a refill, they said they didnt have anymore. And gave us bar soaps. The beds were terrible, very uncomfortable, by the second night my whole body was aching. "

"Was disappointed in room cleanliness. Desk chair was ripped, dirty and needs to go in the trash. I was quite shocked that management would leave a chair in that condition in the room. The toilet did not flush well. I would not recommend or stay there again. For the price we paid it was very disappointing. "

"Juan M serving breakfast was wonderful, attentive his dining room staff serving breakfast all 5 days was excellent! Thank you for the great mornings to start a day. Tom from Arizona "

"This was our sleeping quarters while visiting atea friends. Clean, comfortable room with updated furnishings, moderately priced. Great value for the $$."

"Very dirty police and people drunk screaming "

"The hotel is nice from outside but once you go in it is terrible. Elevator slow and one was not working. Rooms super dirty. Old furniture, no AC in some rooms. They offered a fan and did not bring it to the room. House keeping came to the room only took out trash and left clean towels , did not vacuum nor sweep full of dust. I asked the front desk for help and the guy in the front tried but couldn’t move from front desk and had no help, nor answer from other staff. Do NOT recommend those hotel I called after check out because I for got item they said would call me if I could send someone to pick up , they replied they would let me know when it was ready 4 hours later no answer messaged again and nothing called no answer. Very bad!"