2/10 Terrible
Patricia
2017/11/3
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible y déspotas
Patricia
Stayed 1 night in Oct 2017
Serena Suite Park Hotel
3.5 star property
Boardwalk relaxation awaits at Serena Suite Park Hotel where travelers enjoy complimentary breakfast buffets and access to rejuvenating spa facilities
Choose dates to view prices
Photo gallery for Serena Suite Park Hotel
Located by the boardwalk, Serena Suite Park Hotel offers a free breakfast buffet and a peaceful garden. Guests can relax in the sauna or two spa tubs before dining at the on-site restaurant. The outdoor pool and area shuttle complete the experience.
Reviews
6.06.0 out of 10
Popular amenities
- Pool
- Hot tub
- Breakfast included
- Parking included
- Free WiFi
- Restaurant
Room options
Check availability for these dates
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Standard Double Room
Standard Double Room
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
- Sleeps 2
- 1 Double Bed
View all photos for Superior Double Room
Superior Double Room
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
- Sleeps 4
- 2 Double Beds
View all photos for Exclusive Double Room
Exclusive Double Room
Highlights
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
- Sleeps 2
- 1 King Bed
View all photos for Luxury Double Room
Luxury Double Room
Highlights
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
- Sleeps 2
- 1 Double Bed
View all photos for Apartment
Apartment
Highlights
Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Premium bedding
Shower/tub combination
- Sleeps 4
- 1 Double Bed and 2 Twin Beds
View all photos for Room Standard
Room Standard
- 215 sq ft
- Sleeps 3
View all photos for Room Standard
Room Standard
- 215 sq ft
- Sleeps 3
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About the neighborhood
Located in La Serena, Serena Suite Park Hotel is near a boardwalk/promenade. Kokoro No Niwa Japanese Garden and El Faro Beach reflect the area's natural beauty and area attractions include Observatorio Turístico Collowara and Mineralogical Museum. Looking to enjoy an event or a game while in town? See what's happening at La Portada Stadium or Francisco Sanchez Rumoroso Municipal Stadium. Visit our La Serena travel guide
Ruta 5 Km 470, La Serena, 1700000
What's nearby
La Serena Beach5 min drive - 1.7 km- Mall Plaza La Serena14 min walk - 1.2 km
- Cuatro Esquinas Beach3 min drive - 2.4 km
- Kokoro No Niwa Japanese Garden3 min drive - 2.1 km
- Sea Avenue4 min drive - 2.1 km
Getting around
- Coquimbo Station17 min drive
- La Serena (LSC-La Florida)7 min drive
Restaurants
- Starbucks12 min walk
- The Coffee House13 min walk
- McDonald's13 min walk
- Punto Copec15 min walk
- Matías Café Restaurante13 min walk
About this property
Serena Suite Park Hotel
Hotel near a boardwalk/promenade
A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Serena Suite Park Hotel. For some rest and relaxation, visit the sauna or the 2 hot tubs. The on-site restaurant offers breakfast and lunch. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
- A seasonal outdoor pool
- Free self parking
- An area shuttle, a porter/bellhop, and a front-desk safe
- Tour/ticket assistance, a banquet hall, and multilingual staff
Room features
All guestrooms at Serena Suite Park Hotel feature thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
- Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
- Bathrooms with shower/tub combinations and free toiletries
- Flat-screen TVs with cable channels
- Heating, daily housekeeping, and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Area shuttle (surcharge)
- Free self parking on site
- Wheelchair-accessible parking available
Food and drink
- Free buffet breakfast available daily 7:30 AM to 10:30 AM
- A bar/lounge
- A restaurant
Things to do
- 2 hot tubs
- Basketball
- Sauna
- Seasonal outdoor pool
- TV in common areas
Family friendly
- Crib (surcharge)
- Laundry facilities
- Rollaway/extra bed (surcharge)
- Seasonal outdoor pool
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Tour and ticket assistance
- Wedding services
Business services
- Business center
- Computer station
- Conference center
- Meeting rooms
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible parking
More
- Banquet hall
Room amenities
Bedroom
- Crib (surcharge)
- Premium bedding
- Rollaway/extra bed (surcharge)
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower/bathtub combination
Entertainment
- Flat-screen TV with cable channels
Food and drink
- Limited room service
More
- Air conditioning (climate-controlled)
- Desk
- Heating (climate-controlled)
- Phone
- Safe
Policies
Check-in
Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 18 per night
Cribs (infant beds) are available for USD 18 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
Optional extras
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: USD 18 per night
- Rollaway bed fee: USD 18 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
The seasonal pool will be open from December to March
Property is also known as
Hotel Serena Suite
Serena Suite
Serena Suite Hotel
Serena Suite Park
Serena Suite Park Hotel Hotel
Serena Suite Park Hotel La Serena
Serena Suite Park Hotel Hotel La Serena
Frequently asked questions
Does Serena Suite Park Hotel have a pool?
Yes, this property has a seasonal outdoor pool.
Is Serena Suite Park Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Serena Suite Park Hotel?
Check-in begins at 3 PM. A fee applies for early check-in (subject to availability).
What time is check-out at Serena Suite Park Hotel?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Serena Suite Park Hotel located?
Situated near a boardwalk/promenade, this hotel is within 1 mi (2 km) of Mall Plaza La Serena, Observatorio Turístico Collowara, and La Portada Stadium. Puerta del Mar Mall and Casa Carmona are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Serena Suite Park Hotel Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
6.0
Location
6.0
Staff & service
5.4
Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 2 out of 3 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
Reviews
8/10 Good
virginia
2017/1/28
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hola! por favor me deje dinero en la caja fuerte! q debo hacer?
virginia
8/10 Good
arpad
2016/12/1
Liked: Cleanliness, staff & service
Hotel cómodo y simple.
Muy buena estadía.