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Reviews of Sol Azul

3 out of 5
Sol Azul
Calle A, La Caleta Residencial La Romana, La Romana, La Romana

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 65 reviews" "
Rating 8 - Good. 26 out of 65 reviews" "
Rating 6 - Okay. 6 out of 65 reviews" "
Rating 4 - Poor. 9 out of 65 reviews" "
Rating 2 - Terrible. 4 out of 65 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Trina

Traveled with partner
Liked: Cleanliness, staff & service
We were excited to stay here but it felt very disappointing. At first, the entrance and parking were so hard to find. Then they didn’t know we were arriving. The very nice and polite young lady called the owner while we waited. We were offered a beverage (recommended by her) which we gratefully accepted. We knew there was a welcome drink provided and really, for the delay we should have been provided one. But surprisingly we were charged with the explanation that she was new, our room was ok. The bed was hard and the ac wasn’t working. After I told he owner, he came and checked and told us to let him know if not any better. I’m the end, we were switched rooms. There was a birthday party and the music was really loud. We wanted to partake in the pool but felt that that we would have intruded on the party. Breakfast was delicious and plentiful. All in all, we felt that it missed its mark.

2/10 Terrible

JAMES

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
like the climate dislike place and people
Stayed 1 night in Mar 2023

2/10 Terrible

Suheidy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not meet the minimum requirements of a hotel. Never use it. And cancel my reservation right-away
Stayed 3 nights in Feb 2023

6/10 Okay

Presler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was nice and quiet the area was not that great be i feel safe around there the staff was ok
Stayed 3 nights in Nov 2022

2/10 Terrible

Muhammad

Traveled with group
Disliked: Cleanliness, property conditions & facilities
I dont like. Very small and public. Not normal hotel.
Stayed 1 night in Mar 2022

10/10 Excellent

Yokasta

Stayed 1 night in Dec 2021

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually dint write reviews But on this one us necesary So people will know ahead of time. Roaches in the room Old AC, with broken fan in front of bed. Ripped towels No recepcion No inglish speaking employees A mess This place shoupd only be used as an emergency And the worst They charged me 47 dollar For a room is not worth 10 a night Avoid this place
Stayed 1 night in May 2021

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean happy economical stay Very helpful folks
Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight before going on a cruise
Good basic hotel, very clean and personnel is very friendly. The owner gave us lots of information and the hotel is in a safe location.
Stayed 1 night in Feb 2020
Response from Enrique on 2020/3/13
Thank you so much for your commentary, you are always welcome.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is wonderful. Secure parking (especially at night) is a big plus. Close to great restaurants and city center. Pool is very nice and bar is great. Room is clean. Highly recommended.
Stayed 1 night in Feb 2020

10/10 Excellent

Beate, San Juan PR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed only for 2 Days at the Sol Azul and I loved it a lot....they Way it is build.theStaff was very friendly and helpful.The Room was very clean and so the Outdoor space from the Hotel.Allover just a lovely Place. Gracias,Merci,Thank you ,Dankeschoen
Stayed 2 nights in Feb 2020
Response from Enrique on 2020/3/13
Thank you for commentary, the Sol Azul is always open for you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just right for my needs and even included a pool. Room had just the necessities when would need when going to the area to visit nearby places and you return for bed and relaxation. The pool and breakfast were an added plus. Management was awesome and attentive and the facility has private parking....
Stayed 3 nights in Jan 2020

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Simple Boutique Hotel near the beach
I took a daytrip to La Romana (from Punta Cana, where I was staying) and reserved this hotel for one night. It is a small, boutique-style property with a cool tropical vibe, nice pool, and solid bar. It's in a quiet little corner a few blocks away from the beach, so it was relaxing. Also, the personalized service is outstanding - they were very welcoming and accommodating. The only reason I didn't give it 5 stars is because the wifi and hot water were not really working properly, and to some people that might be a big issue. To me, it wasn't that serious... but in leaving an honest review, I had to at least mention it. Remember, though, this is the Dominican Republic... just like many small hotels in many countries, these inconsistencies are to be expected. Also, for the price, it was on par with what I expected - if you care about small details such as that, you should probably stay in a big resort anyway instead of a local spot like this. My experience overall was still positive - the room was nice (although basic), the atmosphere was very friendly, and the pool bar is a great place to chill out.
Stayed 1 night in Jan 2019
Response from Enrique on 2019/1/26
Thank you for you commentary, you are always welcome. ATT: Enrique y Angela.

8/10 Good

Randal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place tranquil place
Enrique is a hands on owner with a very clean boutique hotel. Very nice pool area with a nice limited bar/restaurant. Francine is the bomb behind the bar. Everyone was very nice, and accommodating. It's really close to the beach with many restaurants and clubs. It's just far enough away to not be annoyed by the late night loud music.
Stayed 3 nights in Dec 2018
Response from Enrique on 2018/12/26
Thanks you so much for you commentary and your visit. See you soon at hotel Sol Azul ATT: Enrique.

4/10 Poor

Mina

We booked this hotel at the last minute as we wanted to travel around the island. Unfortunately when we arrived firstly we were told we could not check in and after some time we were finally allowed access. We had booked a queen room as advertised on hotels.com but were given a very tiny room with a very small bed! We were not impressed at all. The ac did not work and it was extremely hot in the room, the shower had cold water too! The next day we asked to change rooms, it was only slightly better but still no queen bed. After coming back in the evening to our room we found that it had ants crawling around everywhere, we had to move all our stuff and clean the room up before trying to attempt going to sleep. It was a terrible place to stay and totally missed advertised. Although if there was a single positive it was the host Enrique who tried his best.
Stayed 2 nights in Aug 2018
Response from Enrique on 2018/8/23
Thank you for your comment, I just want to clarify that the rooms are not luxurious but clean and not filled with insects. For those who are beds, these are double beds for 2 people. "El Sol Azul" is a small and warm family hotel typical of the country, not a resort! Regarding the inconvenient in the air conditioning, I directly organize the room change by apologizing for the inconvenience. In addition, I have also made a discount on the total price to excuse me once again. But I can understand that for a higher class of people like you, it was not enough, it might have been better to book a room at "Casa de Campo" to avoid these problems. Thanking you, Att: Enrique.

10/10 Excellent

Brittany, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was wonderful. They helped us find a cool Catalina island party/snorkel boat and drove us there. For the price, it is a short walk to the local beach, and it has that authentic Caribbean feel with lively local people. They've got a cool dog named Gibbs!
Stayed 1 night in Jun 2018
Response from Enrique on 2018/6/20
Thank you for your commentary, you are always welcome.

10/10 Excellent

Awilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price. The location is great!! 5 minutes walk to the beach and the restaurants. The area is very safe. We had great stay
Stayed 7 nights in Mar 2018
Response from Enrique on 2018/3/23
Thank you for your comentary, you are always welcome at SOL AZUL. ATT: Enrique

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genuine
We spent a day in La Romana and loved the location of Sol Azul. It was within walking distance of the beach where we were able to find some good food and enjoy the waterfront. The best part of our stay was the help that Enrique (the owner and manager) was willing to give to us as his guests. He took us in his personal car to run an errand and he made phone calls for us in an effort to book a tour and make sure we were taken care of. You don't meet many people as personable as he is, it definitely made our stay that much more enjoyable.
Stayed 2 nights in Feb 2018
Response from Enrique on 2018/2/19
Thank you very much for your comment, it was with pleasure. You will always be welcome here. Att: Enrique.

10/10 Excellent

Fernando , FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service!
Since we arrived at the hotel, Enrique who is the owner of the hotel, provided us with an excellent service, he booked tours for us to Isla Catalina and Isla Saona for a very good price, and gave us the best advices about places and restaurants to visit. We had a very good time here and we strongly recommend this hotel, thanks again to Enrique and all the friendly staff!
Stayed 3 nights in Feb 2018
Response from Enrique on 2018/2/8
Gracias por su comentario, ustedes son siempre bienvenidos. ATT: Enrique.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A characterful hotel in a great location about 5 mins walk from the beach and a strip of bars and restaurants mostly frequented by friendly locals. The hotel itself is a little tired but the manager is quietly improving it. Thoroughly recommended but don't expect 5* luxury. The manager is very helpful and friendly and I am sure will do everything to make your stay a pleasant one
Stayed 1 night in Jan 2018
Response from Enrique on 2018/1/30
Thank you for your commentary. ATT: Enrique.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and staff close to the beach
Hôtel is very affordable close to the beach. Staff is very helpful. Room is clean.
Stayed 2 nights in Jan 2018
Response from Enrique on 2018/2/8
Thank you very much for your comment. ATT: Enrique.

8/10 Good

Vera

Liked: Cleanliness, staff & service, room comfort
I liked it. Nothing to complain. Wi fi works and is free 24hours a day.
Response from General Manager on 2017/2/27
thank you vera for your comment we do everything possible to make your stays at our hotel a good one att.john

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 2017/1/8
thank you

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
false advertising
The pictures are not the reality! Very disappointed
Response from john sol azul on 2016/11/11
i am sorry about your comment ,but mayby your mistaken about the hotel because all the pictures on the page are real our other comments prove it att.john

8/10 Good

Matthew, Port Alberni

Liked: Staff & service
The owner of this hotel is very friendly and helpful and good at communicating. He is fluent in English, French, Spanish, Dutch and other languages. He has been in the country over 25 years and helpful with information.
Response from john on 2016/7/27
matthew thank very much for staying with us and for your nice comment,hope to see you again on your next trip att.john

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Dominican expierence
We stayed two nights in Sol azul and had a great time. The beach and seafood restaurants are really close by a 5 minute walk. The owner John was very kind and helpful and also Papo- the bell boy. We had a great real dominican expierence by staying in Sol Azul!
Response from john on 2016/6/30
thank you and for us it was fun having you here hope to see you back.john

8/10 Good

Willie, PR

Liked: Cleanliness, staff & service, property conditions & facilities
John his staff was friendly with good customer service. Nice pool and clean.
Response from john on 2016/6/30
thank you willy hope to see you back.john

8/10 Good

travis, las vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rustic hotel by the ocean in a local town
If you have a little adventure in you this place was great. The reviews are accurate. We had a great little dinner a block away by the beach. The room was clean and comfortable. John was a gracious host and very helpful.
Response from john on 2017/1/31
thank you for your nice comment hope to see you again on your next visit

6/10 Okay

Jose, Santo Domingo, DR

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good small hotel close to the beach
I stayed there for three nights for work purposes. The hotel is simple and clean, don't expect any luxury. The services are provided by the owner himself (a very friendly person, he lives in the property btw). The included breakfast is simple (bread, cheese, jelly, coffee and juice) but very good. The hotel is really close to Caleta beach so you can go there, get something to eat, have a swim or just stay watching the landscape. The only cons I have with this hotel are: The neighborhood where it's located have really damaged streets, so if it rains it can get really messy. It also gets really dark in the night. There are a lot of mosquitoes in the property and the room windows don't have any protection for that, so you better leave those windows closed.
Response from john on 2016/4/9
jose thank you for staying with us and for your positive comment, about the mosquito screens instaling this week the only thing i cant fix is that it gets dark earley this time of year hope to see you again on your next visit to la romana att,john heere

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with friendly owner and staff
The hotel is nice. The owner is kind and very helpful, who speaks multiple languages. The food is delicious, the bar very reasonably priced. Good value for money.
Response from heerejohn@gmail.com on 2016/6/30
thank you for your comment hope to see you back.john

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jon, IA

Liked: Cleanliness, staff & service
Convenient and pleasant
This hotel is an hour's drive from the airport at Punta Cana, on the outskirts of La Romana, convenient for driving toward Santo Domingo or Samana. The hotel itself is a small-ish compound with pool, bar, and five rooms. Quiet enough for a good night's sleep. The owner is particularly friendly and helpful.
Response from heerejohn@gmail.com on 2016/6/30
thank you jon hope to see you back.john

6/10 Okay

Nicole, Ottawa, Canada

Liked: Staff & service
Quiet pleasant place to stay.
My husband and I stayed here for one night on our drive from Santo Domingo to Punta Cana. The hotel was easy to find despite being in a less developed part of town. When we arrived at the hotel our room was ready and the owner made sure that we had everything we needed and oriented us to the area. Food at the hotel was good and well priced. The public beach and several restaurants were within walking distance of the hotel. The town of La Romana was a quick drive away. The only complaint we had was that the shower faucet didn't work properly but the owner said he was in the process of fixing this.
Response from john on 2016/3/26
thank you nicole for staying with us and for your comment we are doing everything possible to be the best small hotel in la romana hope to see you again att. john

8/10 Good

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here for one night. I didn't like the neighborhood that much but the hotel itself was good. The owner is a dutch man so it's a plus for me! The room was clean and the service is great. Would definitely recommend staying here.
Response from john on 2015/12/26
thank you amanda for staying with us and for your comment hope to see you back when you return to la romana john.

10/10 Excellent

Denny, Killeen, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sol Azul
My stay was excellent! Got a chance to meet the owner, John, and he was very friendly. The room was ver good for the price and the staff was superb. I would definitely recommend this hotel to anyone looking for great value and great service.
Response from john on 2015/12/5
denny thank you for your stay with us and for your comment ,hope to see you again on your next visit to la romana

6/10 Okay

Ingrid

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Das Hotel wird gerade umgebaut. Der neue Besitzer gibt sich Mühe. Aber im Zimmer kein Stuhl, im Bad weder Haken, noch Ablagen. Die Umgebung des Hotels sehr vermüllt. Es wird nach Fertigstellung sicher besser, bei Kurzübernachtung geht es. Gut waren Freundlichkeit und das Frühstück mit super Kaffee !!!
Stayed 1 night in Mar 2023

10/10 Excellent

budkova

Stayed 1 night in Mar 2023

4/10 Poor

Cintia

Disliked: Property conditions & facilities, room comfort
Região ruim
Região horrivel, hotel com cama ruim, chuveiro quebrado, só funcionava o chuveirinho ( ducha), nada para fazer perto.
Stayed 1 night in Jan 2023

4/10 Poor

Gozde

Stayed 2 nights in Oct 2022

4/10 Poor

Verified traveler

Traveled with group
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

4/10 Poor

Martinus

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
De locatie is een (kinder)zwembad voor locals met daarbij kamerverhuur met ontbijt. Dit mag de naam hotel niet voeren. Wij hebben er 2 nachten verbleven, kamer werd niet opgemaakt en handdoeken niet vervangen. Overdag zo druk met zwembadbezoek dat er geen zitgelegenheid meer voor gasten was en erg luide locale muziek. Zeker niet boeken als hotelverblijf, enig pluspunt is Caleta strand vlakbij.
Stayed 2 nights in Mar 2022

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service
MUY LIMPIO SERVICIO OKEY ALREDEDOR DEL LUGAR BASURA ENNLA CALLES HOTEL LIMIPIO Y MUY TRANQUILO BUEN PRECIO
Stayed 3 nights in Feb 2022

8/10 Good

Dalibert

Traveled with group
Liked: Staff & service
Fue bueno
Stayed 1 night in Nov 2021

2/10 Terrible

Jose luis

Stayed 2 nights in Aug 2021

8/10 Good

Oscar

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio con un personal muy agradable. Se ajustan a tus necesidades.
Stayed 1 night in Feb 2021

10/10 Excellent

Alex, Santo Domingo

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Excelente atenciones por parte del personal que labora allí, esta cerca de la playa y es de fácil acceso.
Stayed 1 night in Sep 2020
Response from Enrique on 2020/10/20
Muchas gracias por su comentario, estamos a la orden.

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in May 2019

4/10 Poor

D

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wenig empfehlenswert
Wir waren nur eine Nacht in diesem "Hotel", das hat gereicht. Die Bilder geben nicht den tatsächlichen Zustand der Unterkunft wieder. Der Pool ist verdreckt und nicht benutzbar, die Sonnenschirme zerrissen und schmutzig, die Zimmer alt, verwohnt und das Bad nicht sauber. Das Frühstück wurde vom Besitzer in Turnhose und Unterhemd serviert. Das Stadtviertel, indem sich die Unterkunft befindet ist weg vom Zentrum und man möchte dort abends nicht alleine über die Straße gehen.
verschmutzer Pool
unansehnliches Bad
Zimmer
Response from john on 2017/4/7
danke fur ihnen comentar ,si sollen ein luxus hotel reservieren und nicht fur 40 euro und hilton erwarten ich mach gerne alles moghlige fur meine gasten im turn hose das heist hier bermuda und t shirt aber wen sie die andere comentaren lesen weist man schon att.john im bermudas.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Nächte vor unserer Kreuzfahrt
Inhaber John, ein Holländer, hat uns mit vielen Tipps weitergeholfen drei entspannte Tage dort zu verbringen. Er spricht perfekt deutsch und spanisch und konnte uns so günstige Ausflüge und Taxifahrten vermitteln. Top Preis/Leistungsverhältnis! Gerne wieder