La Encrucijada Biosphere Reserve Tours

Pool was cold, furniture dated and food quality for room service is poor

The property needs an upgrade, it looks old. We stayed in a Luxury suite and it didn’t have even have a robe nor slippers. The pool area is too quiet, not even lounge music, to get a drink takes forever. The main bar area is overpriced and no ambient, the tables and chairs are very old. We literally spend the entire day out or in other hotels like the one next door. Hotel Has potential-but needs lots of improvements.