Basic Quadruple Room, Multiple Beds, Private Bathroom, Courtyard Area | Room amenity
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Reviews of Hotel el Dorado

2.5 out of 5
Hotel el Dorado
Boulevard 15 de Septiembre, El Dorado, Edificio Palace Express, La Ceiba, Atlántida Department

Reviews

8.4

Very Good

Rating 10 - Excellent. 36 out of 63 reviews" "
Rating 8 - Good. 14 out of 63 reviews" "
Rating 6 - Okay. 7 out of 63 reviews" "
Rating 4 - Poor. 0 out of 63 reviews" "
Rating 2 - Terrible. 6 out of 63 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Shanell

Traveled with family
Disliked: Amenities, property conditions & facilities
The rats dint make me sleep they ran all night long on the ceiling..and the noise out side was just getting on my nerves
Stayed 1 night in Nov 2023

6/10 Okay

Alex

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The front desk at night is great, but during the morning everything has to be done through the chinese restaurant desk and there’s a young lady that works day shift. She harasses you about night stay payments or even asks raising her voice in from of all people at the restaurant to give her the TV remote and room keys back. I think that there should be a better control in day time. It’s embarrassing to get stopped in your way out and get asked not in private to pay your night stay which you already did prior at check in. I understand that she is trying to do her job but there are ways. It is unfortunate but this is something that happens with every reservation I make. I hope that they talk to her or give her a briefing to who’s booked and for how long so this doesn’t happen every time. The report given to her should include everything booked rooms, rooms to be vacated, who’s paid for and who’s to pay, etc. in other words with a little bit of management these things shouldn’t be happening.
Stayed 3 nights in Oct 2023

10/10 Excellent

wilmer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We reserved a room for 4 and got a roome with 4 queen beds and sofas. Super spacious
Stayed 1 night in Sep 2023

10/10 Excellent

Maury

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a

8/10 Good

Samuel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to ferry
Stayed 1 night in Aug 2023

10/10 Excellent

Rene, Fayetteville nc

Stayed 1 night in Jul 2023

8/10 Good

Karel

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Mark

Stayed 1 night in Feb 2023

2/10 Terrible

Karla

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención es fatal, el hotel es sencillo, expedia da un precio y al llegar al hotel cobran un precio más alto. Es un abuso porque no quieren dar la habitación y no hablan con expedia... si no se paga lo sacan y siempre cobran a expedia el no show. Expedia tampoco se hizo cargo de resolver xq dijeron que el hotel bebía hacerlo. Me sentí estafada por ambos.
Stayed 1 night in Feb 2023
Response from cesar on 2023/4/10
lamento lo ocurrio queremos aclararle que el hotel no cobra ningun fee por no show a menos que se hayga quedad en el hotel, expedia no cobra solo nosotros. Tuvo que haber un mal entendido o un overbooked

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place nice & clean & cheap
Stayed 1 night in Feb 2023

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

2/10 Terrible

Rachel

Stayed 1 night in Oct 2021

10/10 Excellent

Amr

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff , good location, big room and comfy bed.I arrived from Guatemala after spending almost 15 hours by buses. So it was the best sleep ever I had) recomended
Stayed 1 night in Sep 2021
Response from Cesar on 2021/9/9
Thank you!!!! We are looking forward to give the best service at affordable price

2/10 Terrible

Jagroop

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not stay at the hotel. They didn’t have the room we reserved. The receptionist wasn’t very helpful.
Stayed 1 night in May 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I chose this property for its proximity to the Viana bus terminal, which has since been closed. However, the hotel is only 3 blocks from the Tranportes Cristina bus depot so it worked out fine for a 5 am ride to San Pedro Sula. The hotel is across the street from a local bus terminal for rides to Sambo Creek and other local spots. There is a grocery store a few steps away too. The building itself appears to be an apartment building being used for a hotel. You have to enter through a Chinese restaurant during the day, which is weird but works fine. The building isn't fancy but the rooms are clean and cheap. The neighborhood isn't attractive but security is decent at the hotel. I will stay at a hostel up in the forest on my next visit to La Ceiba, but Hotel El Dorado is a cheap option for those who need travel logistics more than beauty.
Stayed 3 nights in Jan 2020
Response from Cesar Quant on 2020/2/13
Thank you!! We are looking forward to improve our service!!!

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing the guy was there was so friendly we us Thanks
Stayed 1 night in Dec 2019
Response from Cesar Quant on 2020/2/15
Thank you¡¡¡¡

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice clean facility. And close to shoppingg, roceries bus station also very close less than one kilometer
Stayed 1 night in Jul 2019
Response from Cesar on 2019/7/15
Thank you!! We are looking forward to improve our service!!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great value for the money. Would definitely recommend this hotel.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Dec 2018

10/10 Excellent

Caren Lludiser

Traveled with family
Liked: Cleanliness, staff & service
Me gusto la tranquilidad
Stayed 1 night in Apr 2024

10/10 Excellent

Jesus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jesus

Business traveler
Excelente ubicación
Accesibilidad y confortable
Stayed 1 night in Dec 2023

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Nov 2023

10/10 Excellent

Jesus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jesus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jesus

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

CARLOS ADOLFO

Disliked: Cleanliness, staff & service, property conditions & facilities
Reservé por Expedia y cuando llegué me dijeron que no tenian wifi y que mi reservación no existía, me dejaron a dormir en el carro ese dia!
Stayed 1 night in Sep 2023

10/10 Excellent

Jesus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

eder

Stayed 1 night in Aug 2023

6/10 Okay

Carlos Gadiel

Stayed 1 night in Jul 2023

10/10 Excellent

fredy

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in May 2023

10/10 Excellent

Kimberly Clark Jesus

Stayed 1 night in Apr 2023

10/10 Excellent

kevin

Stayed 1 night in Mar 2023

8/10 Good

Jose reineris

Stayed 1 night in Mar 2023

10/10 Excellent

Alex

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Buen personal
Stayed 2 nights in Mar 2023

8/10 Good

Kimberly Clark Jesus

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Kimberly Clark Jesus

Stayed 1 night in Mar 2023

10/10 Excellent

Jesus Antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Gerardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel
Stayed 1 night in Feb 2023

10/10 Excellent

Alejandra María

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones y baño muy limpios!
Stayed 1 night in Feb 2023

6/10 Okay

Silvia

Traveled with family
La habitación cómoda y limpia, justo al precio que pague. La parte exterior no muy agradable. Hay aves en el techo que aportan suciedad. Para hacer el check-out no hay nadie en la pequeña recepción, hay que salir por un restaurante.

8/10 Good

Jefrey Reyneris

Stayed 1 night in Dec 2022

8/10 Good

Siegfried

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Milton

Stayed 1 night in Oct 2022

6/10 Okay

Julio

Liked: Cleanliness, amenities
Q en los baño no hay donde poner las pastes dentales por la noche y no hay espejos y nesesitan poner ganchos para poner la ropa el huesped ya no proven ninguno pongan ganchos de ropa Grasias
Stayed 3 nights in Sep 2022

10/10 Excellent

Jose David

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 1 night in Sep 2022
Response from Cesar on 2022/9/12
Gracias para servirle!!!

6/10 Okay

Eric

Stayed 2 nights in Aug 2022
Response from Cesar on 2022/8/20
Gracias por su rating estaremos mejorando constantemente.!

10/10 Excellent

Adonis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable y eficaz
Stayed 1 night in Jun 2022
Response from Cesar on 2022/7/19
fue un placer atenderlos

10/10 Excellent

juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion
Stayed 1 night in May 2022
Response from Cesar on 2022/7/19
para servirle