「I am submitting this formal complaint regarding my recent experience with Arajet due to excessive flight delays, misleading communication, poor customer service, and unreasonable additional charges during our travel from Santo Domingo to Miami (MIA).
Our flight was delayed for more than 6 hours with very little communication provided to passengers. The delay was not properly announced at the airport, and the airline website failed to clearly show the actual flight status, creating confusion and...
「I am submitting this formal complaint regarding my recent experience with Arajet due to excessive flight delays, misleading communication, poor customer service, and unreasonable additional charges during our travel from Santo Domingo to Miami (MIA).
Our flight was delayed for more than 6 hours with very little communication provided to passengers. The delay was not properly announced at the airport, and the airline website failed to clearly show the actual flight status, creating confusion and...
Miguel