Staff was really amazing. Breakfast was great too. Rooms were clean and comfortable
Satchel
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Shannon
2025 年 6 月 27 日
喜歡:整潔度和住宿環境和硬體
Awesome!
Shannon
於 2025 年 6 月住了 2 晚
10/10 有夠讚
matthew
親子旅遊
2025 年 6 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Impeccably clean, graciously accommodating, peaceful and welcoming.
matthew
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Yasmeen
家庭旅遊
2025 年 6 月 16 日
喜歡:整潔度、設施服務和住宿環境和硬體
The room is GrandWest is very clean, spacious and comfortable, with a Japanese modern style. We love it. The property is very close to the Arashiyama train station, 6 mins walk. It is also very close to the shopping downtown place, walkable maybe around 10 minutes walk. Property is at a very convenient location. The customer service is also very good. Excellent overall.
Yasmeen
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Susan
2025 年 6 月 15 日
喜歡:整潔度、設施服務和住宿環境和硬體
Very spacious and clean. Modern style with exposed concrete walls. Amenities include free coffee and tea in the lobby and toiletries include hair ties in the room. Breakfast in the cafe downstairs was excellent and included yogurt parfait, egg, waffle, salad, sausage, bacon and a drink. Very friendly staff with personalized note in the room and thank you upon check out. Traditional robes for each person included on each bed including the kids. Only downside - no elevators, also a bit of a walk (15-20 min) to temple and bamboo garden and JR but nice to be a little out of the way from the most touristy street.
Susan
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Timothy
2025 年 6 月 15 日
Timothy
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Tomoko
家庭旅遊
2025 年 6 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
I had a wonderful stay at this hotel!
The staff were kind and welcoming, and the location was perfect—peaceful, not noisy or crowded. There were many sightseeing spots along the street leading to Arashiyama Station (JR), which made exploring the area very enjoyable. The hot bath was very relaxing, and the bed was super comfortable. I would love to come back again!
Tomoko
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Anne
2025 年 5 月 30 日
We enjoyed our three night stay at the GrandWest Arashiyama
Anne
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Martin
家庭旅遊
2025 年 5 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, walkable to many sites.
Martin
於 2025 年 4 月住了 1 晚
10/10 有夠讚
やすひこ
親子旅遊
2025 年 5 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
受付の方の対応がとても素晴らしく、気持ちよく過ごせました。
やすひこ
於 2025 年 5 月住了 1 晚
8/10 不錯哦
jue zhao,Richmondhill
2025 年 4 月 23 日
喜歡:整潔度、員工素質和住宿環境和硬體
Services are great, clean and hugeee rooms
jue zhao
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Shaun
2025 年 4 月 19 日
Shaun
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Emiko
情侶出遊
2025 年 4 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff were very kind n helpful. Walkable to all three stations. The room was very specious and clean. Great place to stay with small children.
Emiko
於 2025 年 4 月住了 4 晚
10/10 有夠讚
Jennifer
家庭旅遊
2025 年 4 月 13 日
喜歡:設施服務
There were 5 of us in our room and it was perfect.
The staff were so wonderful. And the convenience of going for breakfast every morning was such a great perk.
Thank you so much.
Jennifer
於 2025 年 4 月住了 4 晚
10/10 有夠讚
Namchan
家庭旅遊
2025 年 4 月 9 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Namchan
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Jodi
情侶出遊
2025 年 4 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Greeted very kindly and helped to our spacious room which we were so happily able to get into an hour early. This was our fifth hotel in the Kansai area and it was a treat to be able to experience more of an apartment type feel and have so much space to spread out. Loved the bed and down comforter after a long day of walking!
It was great to have access to water and a coffee machine in the lobby. Breakfast was very good although my husband and I thought the waffles were too dense and sweet…tasted more like a dessert.
The location was within 10-20 minutes walking distance to all the major sites in Arashiyama and your luggage can be held until 4pm after your checkout. It took care of one more thing we would have to think about in order to better enjoy our trip.
The only comment I would make is to check all the doors/gate hinges for excessive squeaking. I felt bad whenever we had to open certain ones because they were so loud especially very early in the morning. Otherwise we’re glad we stayed here and appreciated the sincerity of the staff.
Jodi
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Hyung-jun
家庭旅遊
2025 年 3 月 23 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
아라시야마 여행, 아기와 함께.
교토 서부여행 중, 아라시야마 치쿠린 여행을 목적으로 2박을 이용하였습니다. 숙소 인근에 저녁식사를 할만한 곳이 없다는 단점은 있으나, 편의점(로손)이 크게 있고, 아라시야마를 걷거나 차를 이용해 10분 내외로 갈 수 있습니다. 무료로 주차 예약이 가능하고, 친절한 직원들이 인상적입니다. 다만, 인룸다이닝 없는 부분이 다소 불편하지만, 아기와 함께 이용하기에는 편리합니다. (장난감이 객실에 비치되어 있음)
Hyung-jun
於 2025 年 3 月住了 2 晚
10/10 有夠讚
CHI MING,Calgary
家庭旅遊
2025 年 3 月 20 日
喜歡:員工素質、設施服務和住宿環境和硬體
Staff very nice and helpful
CHI MING
於 2025 年 3 月住了 6 晚
10/10 有夠讚
Jorge
2025 年 1 月 18 日
喜歡:整潔度、員工素質和住宿環境和硬體
Jorge
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Ada
家庭旅遊
2024 年 12 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love the homely and cozy style of the guestroom and the family setting of the in room facilities. Enjoy the breakfast and apa facilities partnered with the hotel. I will indeed recommend others and return when I visit again.