この度は京都山科ホテル山楽をご利用頂き、誠にありがとうございます。 まだまだご満足いただけないこと、行き届かないこともあったかと存じます。 これからもお客さまのお気持ちに寄り添いながら真摯に取り組んで参りたいと思います。 これからもお客様にご満足頂けるホテルを目指し、 スタッフ一同笑顔で明るいサービスを心がけて参ります。

Thank you for choosing Kyoto Yamashina Hotel Sanraku. We are very pleased with the high evaluation. For breakfast, we prepare more than 70 kinds of dishes every morning. We have a table order buffet where you can order your favorite food and the staff will bring it to your seat. In the women's large communal bath, each booth has a different type of shower head with functions such as massage and mist. We have a variety of brands of dryers, such as quick-drying dryers and dryers that add firmness, elasticity and luster. Next time, I hope you will try various things and have fun. We look forward to your next visit from the staff.

Thank you very much for staying at Kyoto Yamashina Hotel Sanraku and giving a thoughtful feedback. Looking forward to welcoming you again. Best regards

Thank you very much for staying at Kyoto Yamashina Hotel Sanraku and giving a thoughtful feedback. As you mentioned, our location is very convenient for both leisure and business users since it is one stop away from Kyoto station. You can transfer from Shinkansen very easily. There are lots of good restaurants and cafes around hotel and we are happy to help you out! Looking forward to welcoming you again. Best regards

この度は京都山科ホテル山楽にご宿泊を頂き、誠にありがとうございました。 お客様から全体的にご満足という評価を頂戴致しましたが、今後、なお一層お客様のご期待に添えるように努力をしていきたいと思います。 またのご利用をお待ち申し上げております。

Thank you so much for staying with us and giving a thoughtful messages. We are so happy to know that you enjoyed your stay and great memory. As you mentioned, our location is really convenient for sightseeing since you can use several lines such as JR-Line and Subway! We also have sightseeing map at front desk and happy to help you out! We are looking forward to seeing you again in the future! Sincerely yours,

Thank you for staying with us and giving a thoughtful feedback. We will share your feedback within our company in order to thrive for better services. Looking forward to seeing you again ahead, sincerely yours.

Thank you for staying with us and giving such a great feedback, we appreciate that! Looking forward to welcoming you again, best regards.

Thank you for staying with us and giving a feedback! We are glad to know that you got satisfied with your stay, looking forward to seeing you again ahead. Best regards.

Thank you for staying with us and giving a feedback. We apologize for the inconvenience that we cased. We will share this opinion within the company and thrive to improve our services such as training program for speaking English and hospitality. We appreciate your words, sincerely yours.

Thank you for staying with us and giving a great feedback! Looking forward to welcoming you again. Best regards.

Thank you for staying with us and giving a great feedback! We will try to improve better every day! Best regards.

Thank you for staying with us. Very glad to know that you got satisfied with our stay, especially, good location and room cleanness. We will make effort to make better services and stay in your travel! Hope to see you again in the future..best regards.

Thank you for staying with us and also giving good comments. We are very happy to have heard from you. As you told, public transportations around our hotel are so easy and convenient. You can choose one from two train stations and a subway station or many bus lines. Concerning to sightseeing, spring season of Kyoto's view is also very nice and beautiful. We are looking forward to welcoming you here again!