外觀細部

京都十字飯店的評分

3.5 out of 5
京都十字飯店
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto

評論

9.6

好極了

10 分,有夠讚;1009 則評論中有 805 則" "
8 分,不錯哦;1009 則評論中有 170 則" "
6 分,一般般;1009 則評論中有 25 則" "
4 分,不太好;1009 則評論中有 5 則" "
2 分,很糟糕;1009 則評論中有 4 則" "

9.8/10

整潔度

9.6/10

員工素質

9.2/10

設施服務

9.6/10

住宿環境和硬體

9.4/10

環保程度

評論

8/10 不錯哦

ji

於 2024 年 3 月住了 5 晚
Cross Hotel Kyoto 於 2024年4月1日回覆
Thank you for choosing to stay with Cross Hotel Kyoto and for the 4-star rating. We hope you enjoyed your stay with us and that you had a wonderful visit to Kyoto. Thank you again for your review. We hope to have the chance to welcome you back soon. Kind regards, Cross Hotel Kyoto

10/10 有夠讚

Ka Lam

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
非常不錯,地鐵走五分鐘就到,附近有lawson
於 2024 年 2 月住了 2 晚
Cross Hotel Kyoto 於 2024年3月27日回覆
Thank you for choosing Cross Hotel Kyoto and for your compliment on our location.As you mentioned, our hotel is located in the heart of downtown Kyoto within walking distance to subway stations, world-known or must-see heritage sites, the latest gourmet and shopping spots.It is great to hear that you enjoyed your stay with our prime location.Thank you again for your perfect rating, and we look forward to welcoming you back to us soon.Warm regards, Cross Hotel Kyoto

10/10 有夠讚

yu ling

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 3 晚
Cross Hotel Kyoto 於 2024年2月20日回覆
Thank you for posting a survey to Cross Hotel Kyoto and for your perfect raring! It is such a pleasure to see that you had a nice time at the hotel. We always strive to deliver the best experience for our guests so we are pleased that we were able to meet your expectations. Thank you again for your perfect rating and we look forward to welcoming you back to us soon. Warm regards, Cross Hotel Kyoto

8/10 不錯哦

真實旅客

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Cross Hotel Kyoto 於 2024年2月16日回覆
Thank you for choosing to stay with Cross Hotel Kyoto and for your review. We hope you enjoyed your stay with us and that you had a wonderful visit to Kyoto.Thank you again, and we hope to have the chance to welcome you back soon.Kind regards, Cross Hotel Kyoto

8/10 不錯哦

YU TSUNG

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
住宿地點相當便利,櫃檯服務相當熱心
一連入住五天,地點便利,床舒適乾淨,非常喜歡十字飯店,電視我住宿個人並沒打開收看節目,主要都是全日文節目,也沒有youtobe, 若說需要建議之處,可能希望有些適合非當地日本人的節目
於 2024 年 2 月住了 1 晚
Cross Hotel Kyoto 於 2024年2月9日回覆
Thank you very much for choosing Cross Hotel Kyoto from among so many hotels. We are glad to hear that you enjoyed your five-day stay at the Cross Hotel Kyoto and found the location convenient.Thank you for sharing your suggestions regarding TV programs. There are English and Chinese channels on the TV in the room for our guests' enjoyment from overseas. Nonetheless, we will share your suggestion with our management team for review and more improvement of guest experience. Please feel free to contact us if you have any issues during your stay.Once again, thank you for your perfect rating, and we look forward to the opportunity of welcoming you back to our hotel soon.Warm regards, Cross Hotel Kyoto

10/10 有夠讚

YU TSUNG

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 4 晚
Cross Hotel Kyoto 於 2024年2月9日回覆
Thank you very much for your recent stay at Cross Hotel Kyoto.We are happy if your overall stay was satisfactory.Your perfect rating means a lot to us, and we are looking forward to welcoming you back soon.Kind regards, Cross Hotel Kyoto

10/10 有夠讚

Wong

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good hotel. Services, Location and environment is very good. I will come back again.
於 2024 年 1 月住了 2 晚
Cross Hotel Kyoto 於 2024年1月26日回覆
Thank you for choosing to stay with Cross Hotel Kyoto and for your beautiful feedback.We are delighted to hear that you had a very good experience with us. Providing excellent service, a convenient location, and a pleasant environment for our guests is our priority, and we are glad to know that we met your expectations.Thank you again for your perfect rating, and we look forward to welcoming you back on your future visits to Kyoto.Warm regards, Cross Hotel Kyoto

8/10 不錯哦

Norida Binte Hamid

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Cross Hotel Kyoto 於 2024年1月22日回覆
Thank you for choosing to stay with Cross Hotel Kyoto and for posting your review. We hope you enjoyed your stay with us and that you had a wonderful visit to Kyoto. Thank you again, and we hope to have the chance to welcome you back soon.Kind regards, Cross Hotel Kyoto

10/10 有夠讚

Cheung Ka

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
環境和衛生非常好,交通方便
於 2024 年 1 月住了 2 晚
Cross Hotel Kyoto 於 2024年1月16日回覆
Thank you for choosing to stay with Cross Hotel Kyoto and for your kind feedback.We are pleased to hear that you found our environment and hygiene to be very good, and that the transportation convenience met your expectations. We would like to do our best for daily cleaning and management work so the guests can feel that it is beautiful and clean no matter how many years.Your satisfaction is important to us, and we hope to provide you with another excellent experience in the future.Once again, thank you for your perfect rating, and we look forward to welcoming you back!Warm regards, Cross Hotel Kyoto

10/10 有夠讚

Linda

於 2023 年 12 月住了 2 晚
Cross Hotel Kyoto 於 2024年1月22日回覆
Thank you very much for choosing Cross Hotel Kyoto from among so many hotels and for your perfect rating score.Your perfect rating brings us immense joy! We hope you had a fantastic stay, and your support is incredibly meaningful to us.We look forward to the opportunity of welcoming you back to our hotel soon.Warm regards, Cross Hotel Kyoto

10/10 有夠讚

Siu Yin Iny

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything is perfect.
於 2023 年 12 月住了 3 晚
Cross Hotel Kyoto 於 2024年1月4日回覆
Thank you for your recent stay at Cross Hotel Kyoto and for your very kind review.We are delighted that everything met your expectations during your stay. If there's anything more we can do to make your next visit just as perfect, please don't hesitate to let us know.Thank you again for your perfect rating, and we look forward to welcoming you back soon!Warm regards, Cross Hotel Kyoto

8/10 不錯哦

HSIN CHI

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 4 晚
Cross Hotel Kyoto 於 2023年12月29日回覆
Thank you for choosing Cross Hotel Kyoto for your recent stay.We hope you had a delightful time in Kyoto and enjoyed your stay with us. Your review is greatly appreciated. We look forward to the opportunity of welcoming you back soon.Warm regards, Cross Hotel Kyoto

10/10 有夠讚

Shuk Wa

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Highly recommended! The hotel is right next to the river & few mins to shopping street, there were many restaurants nearby Although located at popular area, it is quiet & safe at night Our room is able to see the kiyomizu-dera The room is spacious & very clean We have book two rooms and the hotel arranged adjacent rooms for us, thanks for their arrangement.
Cross Hotel Kyoto 於 2023年12月27日回覆
Thank you for choosing to stay with Cross Hotel Kyoto and for your beautiful feedback.We are also grateful to you for recommending us to future guests.It is a great honor that you appreciated not only our location, but also the clean and spacious guest rooms.From the room you stayed in, as you mentioned, you can see Kiyomizu-dera, allowing you to experience the essence of Kyoto through the window. It is always our goal to provide our guests with a great experience, both inside and outside of our hotel, and we are delighted to hear that you had a pleasant stay with us.We will make sure to pass on your words of appreciation to our team members for their room arrangement.Thank you again for your perfect rating, and we are much looking forward to welcoming you back soon.Kind regards, Cross Hotel Kyoto

10/10 有夠讚

Poui

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
整體來說十分滿意,除了無法自由開關窗戶比較可惜外(但酒店有熱情回覆我們能聯絡酒店幫忙開關),其他都令人滿意難忘,很多的細心服務之處都讓我感到滿意,例如大堂前配備大量雨傘以及消毒用品,咖啡和茶以及各種用品提供免費自取,既不怕做成浪費也能提供使用,浴室的淋浴小椅非常重要,在京都的斷腿之旅後每天都不想站著洗澡,有了它真的感覺得救了,再加上泡澡也非常舒服,真的讓人流連忘返!而且景色也好看,交通也超方便,可以直接搭乘阪神來回大阪,絕對是我再回京都的住宿首選!
於 2023 年 12 月住了 2 晚
Cross Hotel Kyoto 於 2023年12月20日回覆
Thank you for choosing to stay with Cross Hotel Kyoto and for sharing your generous praise on many aspects of your stay with us including our attentive staff, well-appointed bathroom and free coffee/tea service. We always strive to deliver the best experience for our guests so it is such a pleasure to hear that we were able to meet your expectations and that will be your first choice when you return to Kyoto next time.With regard to the room window, we are sorry that all the windows cannot be opened for a safety and security reason. However, as you mentioned, we correspond flexibly with requests, and please feel free to call the front desk. Your understanding is greatly appreciated.It was a pleasure having you as our guest.Once again, thank you for your perfect rating feedback, and we hope it will not be too long before you will be able to return to us.Warm regards, Cross Hotel Kyoto

8/10 不錯哦

HUNT YEN CONST LTD

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
方便首選
位置十分方便,商店餐廳林立,正如其名酒店站立在最方便的十字路口上。唯一需要改善是房間的家具過大,有點阻礙出入。
於 2023 年 12 月住了 2 晚
Cross Hotel Kyoto 於 2023年12月19日回覆
Thank you for choosing Cross Hotel Kyoto and for your compliment on our location.As you mentioned, our hotel is located in the heart of downtown Kyoto within walking distance to subway stations, world-known or must-see heritage sites, the latest gourmet and shopping spots. It is great that you enjoyed your stay with our prime location.However, we are sorry that the room furniture did not meet your expectations.We hope you will consider our various room types, including Standard Rooms (25 to 28), Superior Rooms (30 ), Deluxe Rooms (32 to 47 ), and Suites (70 to 76 ), to suit your needs. If you have any difficulty in selecting a room, please do not hesitate to contact us, as we would be happy to assist you with your room reservation needs.Thank you again, and we look forward to welcoming you back to us soon.Kind regards, Cross Hotel Kyoto

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 4 晚
Cross Hotel Kyoto 於 2023年12月15日回覆
Thank you for choosing to stay at Cross Hotel Kyoto and for posting your review! We are delighted to see that we were able to meet your expectations in many aspects and you had a wonderful stay with us. Thank you again for your perfect review and rating. It will be such a pleasure to welcoming you back soon again!Best regards, Cross Hotel Kyoto

8/10 不錯哦

TAK KAN KENNETH

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Cross Hotel Kyoto 於 2023年12月15日回覆
Thank you for awarding us with a 4-star rating! We are truly grateful for your positive feedback and generous support. Your satisfaction is incredibly important to us, and we are thrilled to have met your expectations. It was a pleasure to have you as our guest, and we look forward to providing you with another exceptional experience in the future. Thank you for choosing our hotel, and we sincerely appreciate your continued trust and patronage!Kind regards, Cross Hotel Kyoto

8/10 不錯哦

TAK KAN KENNETH

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Eddie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常推薦京都旅行在此酒店入住
飯店提供了完整的服務及完成了我的個人需求,讓我此趟京都旅程更加完美
於 2023 年 12 月住了 3 晚
Cross Hotel Kyoto 於 2023年12月13日回覆
Thank you for choosing to stay with Cross Hotel Kyoto. We are thrilled to hear about your fantastic experience!It is always a pleasure to know that our Concierge team could assist you in fully enjoying the charm of Kyoto and contribute to making your trip to Kyoto "even more perfect".Your recommendation means a lot to us, and I enjoyed sharing your kind comments with them!Thank you again, and we can't wait to welcome you back for another perfect experience!Warm regards, Cross Hotel Kyoto

10/10 有夠讚

Man Kay

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
巴士、京阪電鐵都方便!位置優越、早餐豐富、下次會再入住
於 2023 年 12 月住了 2 晚
Cross Hotel Kyoto 於 2023年12月7日回覆
Thank you very much for choosing to stay at our Cross Hotel Kyoto and for sharing your valuable feedback in your review. We are delighted to hear that you were satisfied with our location, breakfast, and accommodation experience.Our restaurant, "KIHARU Brasserie," offers a delicious grilled menu including chicken, bacon, and sausages, as well as fresh salads, fruits, egg dishes, and classic Japanese dishes to energize you. We also offer some desserts, and the doughnuts we offer at breakfast are made from an original blend of flour and rice flour, and baked in the kitchen every day. We are delighted if you enjoy the "moist and gooey texture" that you can only experience at "KIHARU brasserie" with their cute decoration.Thank you once again for your valuable feedback. We look forward to welcoming you back and providing you with even better service.Best regards,Cross Hotel Kyoto

10/10 有夠讚

CHUN YIN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Cross Hotel Kyoto 於 2023年12月8日回覆
Thank you for awarding us with a perfect rating!We are truly grateful for your positive feedback and generous support. Your satisfaction is incredibly important to us, and we are thrilled to have met your expectations. It was a pleasure to have you as our guest, and we look forward to providing you with another exceptional experience in the future. Thank you for choosing our hotel, and we sincerely appreciate your continued trust and patronage!Best regards, Cross Hotel Kyoto

10/10 有夠讚

kwok sing Garry

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
去京都首選酒店
酒店位置非常好。就算行路去八阪神社清水寺也不過三十分鐘.其如錦市場或者四條通都係幾分鐘。房間夠大,很喜歡浴室日本式可以弄濕地下都冇問題👍👍👍就算京都車站去酒店都係2000¥
於 2023 年 12 月住了 2 晚
Cross Hotel Kyoto 於 2023年12月7日回覆
Thank you very much for your review of Cross Hotel Kyoto.As you mentioned, our rooms are equipped with a bathroom featuring a traditional Japanese soaking tub for your convenience. We are glad that you were satisfied with this.Thank you very much for your review and valuable suggestions. We look forward to welcoming you again and providing you with even better service.Best wishes,Cross Hotel Kyoto

10/10 有夠讚

SHAO CHIEH

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Cross Hotel Kyoto 於 2023年12月7日回覆
Thank you for choosing Cross Hotel Kyoto for your stay. It's our constant endeavor to provide the best experience for our guests, and we're thrilled that you awarded us a perfect score! Your review means a lot to us. We eagerly anticipate the chance to welcome you back soon. Warm regards, Cross Hotel Kyoto

10/10 有夠讚

Hui chun

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Cross Hotel Kyoto 於 2023年12月7日回覆
Thank you for choosing to stay with Cross Hotel Kyoto. We always strive to deliver the best experience for our guests and we are pleased that you ranked us so highly. Thank you again for your review. We look forward to the opportunity of welcoming you back to our hotel soon. Kind regards, Cross Hotel Kyoto

8/10 不錯哦

Lai Hung

於 2023 年 11 月住了 2 晚
Cross Hotel Kyoto 於 2023年12月18日回覆
Thank you for choosing to stay with Cross Hotel Kyoto.We hope you enjoyed your stay with us and that you had a wonderful visit to Kyoto.Thank you again for your review. We hope to have the chance to welcome you back soon.Kind regards, Cross Hotel Kyoto

10/10 有夠讚

SHUK CHING

於 2023 年 11 月住了 1 晚
Cross Hotel Kyoto 於 2023年11月24日回覆
Your choice of Cross Hotel Kyoto among many others and your perfect rating mean a lot to us. We truly value your feedback and are overjoyed that your experience was excellent.Thank you again for staying with us, and we can't wait for the chance to host you once more in the future.Warm regards, Cross Hotel Kyoto

10/10 有夠讚

Dominic

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
於 2023 年 11 月住了 2 晚
Cross Hotel Kyoto 於 2023年11月14日回覆
Thank you for choosing the Cross Hotel Kyoto for your recent stay and for your perfect score.We always strive to deliver the best experience for our guests so it's pleasing to know we've left you with a great impression. Thank you again, and we hope to have you as our guest again soon.Warm regards, Cross Hotel Kyoto

10/10 有夠讚

CHIH HUNG

喜歡:員工素質、住宿環境和硬體和客房舒適度
不喜歡:整潔度
早上八點出門,晚上五點回飯店想要休息,結果房間都還沒整理,房務人員才急急忙忙敲門要整理房間,非常令人疲勞的事情。
於 2023 年 11 月住了 3 晚
Cross Hotel Kyoto 於 2023年11月14日回覆
Thank you for choosing to stay with Cross Hotel Kyoto and for sharing your experience.We are sorry for trouble you when you're resting in your room. We have shared the issue with the housekeeping team and instructed them to be more careful when knocking on guest rooms.Regarding the cleaning time, our housekeeping staff will visit your room in order from 10.am to 18.pm as described in the cleaning guide. Please feel free to contact the front desk if you have any requests for cleaning time as we try our best to clean during request time, please kindly note that we are not able to guarantee it depends on the condition of our hotel.Thank you again for your perfect rating despite the inconvenience you experienced, and we look forward to the opportunity of welcoming you back to our hotel soon.Warm regards, Cross Hotel Kyoto

8/10 不錯哦

Suk Kwai

喜歡:員工素質
於 2023 年 10 月住了 5 晚
Cross Hotel Kyoto 於 2023年10月23日回覆
Thank you for always choosing Cross Hotel Kyoto with your stay in Kyoto.We hope you enjoyed your stay with us and that you had a wonderful visit to Kyoto. Thank you again for the 4-star rating, and we hope to be your first choice every time you visit Kyoto.Kind regards, Cross Hotel Kyoto

8/10 不錯哦

Shun Yip

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
交通方便,食店很多,好多地方步行就可以去到
於 2023 年 10 月住了 2 晚
Cross Hotel Kyoto 於 2023年10月18日回覆
Thank you for choosing Cross Hotel Kyoto and for your compliment on our location.As you mentioned, the hotel is indeed very conveniently located allowing for easy access to restaurants and major attractions.We have received a lot of positive feedback from our guests since the opening of the hotel, and it is good to see that you took advantage of our prime location and had a great time as well.Thank you again for your high rating, and we look forward to welcoming you back to us soon.Warm regards, Cross Hotel Kyoto

10/10 有夠讚

Sai Tuen

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly rated Kyoto hotel
Excellent location and breakfast. Good for family.
於 2023 年 9 月住了 4 晚
Cross Hotel Kyoto 於 2023年9月12日回覆
Thank you for choosing Cross Hotel Kyoto and for your compliment on our excellent location and breakfast.As you mentioned, the hotel is indeed very conveniently located allowing for an easy access to restaurants and major attractions including Gion. Since the opening of the hotel, we have received a lot of positive feedback from our guests and it is good to see that you took advantage of our prime location and had a great time as well.Thank you again for your perfect rating, and we look forward to welcoming you back to us soon. Warm regards, Cross Hotel Kyoto

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地理位置非常方便,出酒店就是鴨川,購物同鴨川納涼床食飯極方便,性價比很高,價格不貴房間非常整潔,一切都很好。
於 2023 年 8 月住了 2 晚
Cross Hotel Kyoto 於 2023年9月8日回覆
Thank you for choosing Cross Hotel Kyoto and for your compliment on our location and clean guest rooms.The Kamo river you mentioned is a popular recreation site for the locals and indeed perfect for strolling and jogging. We hope that you took advantage of our proximity to many wonderful spots and that you had a lasting and memorable experience. We also appreciate for highlighting our cost performance.It is our goal to deliver a great value at a fair price and we feel like we are hearing that we have accomplished just that. We are happy that your overall stay at the hotel was satisfactory. Thank you again for your perfect rating. We look forward to the opportunity of welcoming you back to our hotel soon. Warm regards, Cross Hotel Kyoto

10/10 有夠讚

Chienting

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
早餐很不錯
各方面都很超值的旅館
於 2023 年 8 月住了 2 晚
Cross Hotel Kyoto 於 2023年8月24日回覆
Thank you for choosing to stay with Cross Hotel Kyoto and for your wonderful feedback.It is a pleasure to hear that we were able to deliver a great experience for you during your stay and that you found us "Great value hotel in every way".Thank you again for your perfect rating. We look forward to hosting you again.Warm regards, Cross Hotel Kyoto

10/10 有夠讚

YUTING

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
讓人可以得到充分休息的好飯店
棉被好軟、床好好睡、飯店地點好好。不過用自助CHECK IN、CHECK OUT,讓客人有點覺得沒有被服務的感覺,另外,價錢不是那麼漂亮。
於 2023 年 7 月住了 1 晚
Cross Hotel Kyoto 於 2023年8月3日回覆
Thank you for choosing Cross Hotel Kyoto and for your compliment on our beds.The beds are made of our original “Serta” mattresses, which are our proud of, so we take care to ensure that you are as comfortable as possible during your stay. I relieved to hear that you could have a good night's sleep.However, we apologize that we could not meet your expectations on our service. We always strive to deliver the outstanding hospitality and we deeply regret that this did not happen during your stay.We have instructed our staff to be more attentive to our guests since we received your comment. Please do not hesitate to contact our front desk and concierges as we are always welcome to assist you.Thank you again for your perfect score. All of us at Cross Hotel Kyoto will make every effort to be able to deliver a great value at a fair price.Warm regards, Cross Hotel Kyoto

10/10 有夠讚

Angela

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
we had a corner room with 2 side windows, it was spacious, good location
於 2023 年 6 月住了 1 晚
Cross Hotel Kyoto 於 2023年6月23日回覆
Thank you for choosing Cross Hotel Kyoto.We are delighted to know that you liked our hotel and your room! Our deluxe rooms are bright and spacious. We recommend them to our guests who want to spend some time in their room or who stay with their families. As you mentioned, our location is also convenient and you can easily have access to many restaurants, other facilities and go to most of Kyoto's famous sightseeing places. Our team would be happy to welcome you again and to give you some recommendations about other areas to discover!Kind regards, Cross Hotel Kyoto

10/10 有夠讚

Wing ming

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 5 月住了 4 晚
Cross Hotel Kyoto 於 2023年6月14日回覆
Thank you very much for choosing Cross Hotel Kyoto from among so many hotels and for your perfect score.We are delighted if you were satisfied with your overall stay.We look forward to the opportunity of welcoming you back to our hotel soon. Warm regards, Cross Hotel Kyoto

8/10 不錯哦

Shu Lok Johnny

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 5 晚
Cross Hotel Kyoto 於 2023年6月9日回覆
Thank you for choosing the Cross Hotel Kyoto for your recent stay. It is great if you enjoyed exploring Kyoto with our great location and concierge service.We look forward to the opportunity of welcoming you back to our hotel soon. Warm regards, Cross Hotel Kyoto

8/10 不錯哦

Hoi Yiu

喜歡:住宿環境和硬體和客房舒適度
性價比不高
酒店採用自助入住系統,人多的時候會有些混亂。另外,酒店房間衞生情況欠佳,有很多灰塵,頭髮,令人失望。 酒店鄰近各個京都景點,櫻花季節的話會更美,因為一出門就是高瀨川,但房間內沒法看到外面景觀實在有點可惜!
於 2023 年 4 月住了 2 晚
Cross Hotel Kyoto 於 2023年4月17日回覆
Thank you for your recent visit to Cross Hotel Kyoto. It is great to know that you enjoyed our prime location and could see the cherry blossom.We are truly sorry for your disappointment on the level of our housekeeping service. We have shared your comments with our housekeeping team and instructed them to be more attentive in cleaning the rooms to be in accordance with the standard we uphold.We also appreciate for your feedback with check in experience. We will share this feedback with our management team and will use it to help us improve in the future.For the last, since our hotel is located in the downtown area with adjacent buildings only a few feet away, we cannot guarantee a good view in all of our rooms. We do have rooms with a view and would recommend you to contact our reservations team for more information the next time you plan to stay with us.Thank you again for sharing your thoughts with us. We look forward to the opportunity of welcoming you back to our hotel. Kind regards, Cross Hotel Kyoto

10/10 有夠讚

真實旅客

商務旅客, 團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
京都風格酒店
在京都市中心,接近有名景點,餐廳及商場區,從京都站轉市內電車15分鐘可達。而且很有京都風格。早餐好食。
於 2023 年 4 月住了 2 晚
Cross Hotel Kyoto 於 2023年4月12日回覆
Thank you for choosing Cross Hotel Kyoto and for your compliment on our good location and breakfast. It is great to see that you had a pleasant stay with us. We also appreciate for highlighting the atmosphere and concept of our hotel. The guest rooms are decorated with warm woods and soft Japanese paper under the themes of "Kyokan 共感/京感 (sympathy/Kyoto-style)" and "Ki 木/気 (wood/care)", creating a relaxing atmosphere. So, it is a pleasure to read that you feel our hotel” 很有京都風格”.Thank you again for your perfect rating. We look forward to the opportunity of welcoming you back to our hotel soon. Warm regards, Cross Hotel Kyoto

10/10 有夠讚

淑卿

喜歡:員工素質、設施服務和住宿環境和硬體
於 2023 年 4 月住了 4 晚
Cross Hotel Kyoto 於 2023年4月26日回覆
Thank you for choosing to stay with Cross Hotel Kyoto. We are glad that if you were satisfied with your overall stay.Thank you again for your perfect rating. We are much looking forward welcoming you back soon.Kind regards, Cross Hotel Kyoto

10/10 有夠讚

Lau

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
非常方便
於 2023 年 2 月住了 4 晚
Cross Hotel Kyoto 於 2023年2月24日回覆
Thank you for choosing Cross Hotel Kyoto and for your 5-star review. It was such a pleasure to hear that you found our accommodation very convenient! The hotel is very conveniently located allowing for an easy access to train/bus stations, restaurants, and major attractions. We hope you were able to take advantage of the location and had a wonderful visit to Kyoto We can't wait to see you again soon for another amazing experience! Thank you again for ranking us so highly. Best regards, Cross Hotel Kyoto

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店位置佳,逛街、吃飯很方便。 飯店乾淨住的很舒服,下次去京都還是會選擇住這間
於 2023 年 2 月住了 4 晚
Cross Hotel Kyoto 於 2023年2月24日回覆
Thank you for choosing Cross Hotel Kyoto and for taking the time to share your wonderful comments on your stay with us. It is such a pleasure to hear that we were able to meet your expectations and that you would choose with us again on your next visit to Kyoto. We strive for excellence so we are thrilled you appreciated not only our convenient location and comfortable rooms. Thank you once again for your wonderful review. We hope that you will soon find another opportunity to return to us.Kind regards, Cross Hotel Kyoto

10/10 有夠讚

WANG-WEI-SIANG

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 2 晚
Cross Hotel Kyoto 於 2023年2月15日回覆
Thank you very much for having stayed at Cross Hotel Kyoto. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We also tell those who responded on the day and encourage the maintenance and improvement of daily service. We sincerely look forward to your visit. Kind regards, Cross Hotel Kyoto

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房間乾淨,早餐用餐環境舒適,飯店位置走出來逛街用餐散步都很方便。
於 2023 年 1 月住了 2 晚
Cross Hotel Kyoto 於 2023年2月9日回覆
Thank you for choosing Cross Hotel Kyoto for your family trip and for sharing your perfect rating review! We are pleased to read that you had an enjoyable stay with us. As you mentioned, we are very fortunate to be located in the heart of downtown Kyoto within walking distance to subway station, world-known or must-see heritage sites, the latest gourmet and shopping spots. It is great to see that you enjoyed our prime location. Thank you again for your perfect rating. We look forward to welcoming you back to our hotel very soon. Kind regards, Cross Hotel Kyoto

10/10 有夠讚

Yuan Shan

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 1 月住了 2 晚
Cross Hotel Kyoto 於 2023年2月7日回覆
Thank you for choosing to stay with Cross Hotel Kyoto. We always strive to deliver the best experience for our guests and we are pleased that you ranked us so highly. Thank you again for your review. It will be such a pleasure to host you again soon! Kind regards, Cross Hotel Kyoto

10/10 有夠讚

KO MING

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 1 月住了 3 晚
Cross Hotel Kyoto 於 2023年1月12日回覆
Thank you for staying at Cross Hotel Kyoto. We always strive to deliver the best experience for our guests, so it's pleasing to know we've left you with a great impression. Thank you again for your perfect rating. We look forward to the opportunity of welcoming you back to our hotel soon.Kind regards,Cross Hotel Kyoto

10/10 有夠讚

Yuntao

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
it was a very nice place to stay, and you can ask the front desk to help you reserve the restaurant if you cannot speak japanese
Cross Hotel Kyoto 於 2022年12月23日回覆
Thank you for staying at Cross Hotel Kyoto and for your wonderful review. We are so happy to hear that our staff served you well during your stay with us. It is always a pleasure to receive such warm comments like yours, as it is what makes our team motivated. We look forward to welcoming you back again with our warm hospitality.Kindy regards, Cross Hotel Kyoto

8/10 不錯哦

Yee Ting Euphemia

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very cozy Hotel. The location is convenient. But the room does not have wardrobe, we cannot hang out our clothings. The hotel is suitable for 1 to 2 nights’ stay but cannot accommodate Lind stay as us.
於 2022 年 11 月住了 13 晚
Cross Hotel Kyoto 於 2022年12月16日回覆
Thank you for choosing Cross Hotel Kyoto! We are delighted to hear that you had a comfortable stay taking advantage of our location, however we apologize for the inconvenience caused by the limited storage space. We do have a room with larger wardrobe, so we would appreciate it if you could contact our reservation team the next time you plan a longer stay. Although this is not an immediate solution, we will share your feedback with our management team for future consideration. Thank you for your time to give us feedback on your stay. We will continue to make every effort to further improve guest satisfaction, and we look forward to your continued use of Cross Hotel Kyoto. We look forward to welcoming you back.Sincerely yours, Cross Hotel Kyoto

10/10 有夠讚

Kit Yee

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
大堂和房間很漂亮,附近有很多餐廳。
於 2022 年 12 月住了 3 晚
Cross Hotel Kyoto 於 2022年12月13日回覆
Thank you for staying at Cross Hotel Kyoto and for taking the time review our hotel. As for the location, our hotel is located in the heart of the downtown area. We hope you were able to make the most of our location and had a comfortable stay with us.We are very happy to hear that you liked the atmosphere of our lobby and rooms. We would like to make every effort in our daily cleaning and management operations so that even after many years, our guests will still think the hotel is beautiful and clean. We look forward to welcoming you again soon!Sincerely yours, Cross Hotel Kyoto

10/10 有夠讚

Fang-Wei

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect in Kyoto
Super good! Excellent location and service! Very comfortable hotel! I will visit again!
於 2020 年 2 月住了 3 晚
Cross Hotel Kyoto 於 2020年3月26日回覆
Thank you for the kind words. It's excellent you enjoyed your time with us so much! We pride ourselves in offering a comfortable environment and excellent service for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us. We can't wait to see you again soon for another amazing experience! Best Regards, Cross Hotel Kyoto