"Amazing suite. Perfect location. Extremely helpful bellboys, frontdesk, cleaning and roomservice. Pool is amazing. Too many children for 5* for my kind of holiday. Poolservice was probably a bit under staffed in low season and limited service around pool and beach area. Some younger men were helpful with sun shades, but hard to figure out the system since they were not wearing uniform and you should find them for help.
People still place towels and "reserve" sunbeds for all day, eventhough they are not around. It seems to me this will again be a problem in high season. Some sunbeds and shades are broken. Maybe more 5 star conference hotel than 5 star adult couple, without kids, hotel."