Pros: lovely modern hotel with a nice view. The lady that served fried eggs in the morning was very pleasant as was female security at the gate to the property. Housekeeping was good.
Cons: food was bland and repetitive, no towels or personnel at towel shack, many staff scrolling on their cell phones. Lifeguard did not notice a child drowning and a hotel guest jumped in clothed to save her. He got her to safety and the lifeguard never even looked up from his phone. Waterpark only has limited slides operating, female pool bathroom had 3 stalls. 3 were locked the whole time and the only one that was unlocked did not have a working lock. 1 female reception staff member had a very bad attitude.
This resort has the potential to be amazing, but management is missing the ball. We've been to many all inclusives in Mexico and the carribean and this one can not compare to their level of professionalism and service.
Estela
於 2022 年 10 月住了 8 晚
6/10 一般般
Tugce
親子旅遊
2022年10月21日
Aquapark gedeelte is leuk voor de kinderen. Keuezemogelijk kwa eten voor kinderen is minder.
Tugce
於 2022 年 10 月住了 6 晚
8/10 不錯哦
真實旅客
2022年9月25日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2022 年 9 月住了 7 晚
4/10 不太好
Yücel
家庭旅遊
2022年8月26日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Yücel
於 2022 年 8 月住了 7 晚
2/10 很糟糕
Ali
情侶出遊
2022年8月9日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Il n'y avait aucune propreté,
La nourriture froide
Personnel non agréable
Service non à l'écoute
Pleins de choses
Ali
於 2022 年 7 月住了 7 晚
6/10 一般般
Müjdat
2022年8月1日
喜歡:員工素質、設施服務和住宿環境和硬體
Müjdat
於 2022 年 7 月住了 11 晚
2/10 很糟糕
M
家庭旅遊
2022年7月30日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ik raad dit hotel absoluut niet aan.
Kamers worden niet schoongemaakt, eten is niet lekker en personeel wilt je absoluut niet helpen.