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Reviews of Hotel Sunroute Kumagaya Station

3 out of 5
Hotel Sunroute Kumagaya Station
1-100 Sakuragicho, Kumagaya, Saitama

Reviews

8.6

Excellent

Rating 10 - Excellent. 60 out of 136 reviews" "
Rating 8 - Good. 56 out of 136 reviews" "
Rating 6 - Okay. 17 out of 136 reviews" "
Rating 4 - Poor. 2 out of 136 reviews" "
Rating 2 - Terrible. 1 out of 136 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keiko, North Hollywood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the station. Convenient. The staffs were very friendly.
Stayed 1 night in Mar 2024

8/10 Good

Dalton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in May 2022

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Provided secure space for my road bicycle which was very much appreciated
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, good location. Great Staff, they are very helpful.
Stayed 7 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2020

10/10 Excellent

X, X

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very helpful and kind. !
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice clean inviting place. Friendly staff.
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Average comfort for a short stay week or so
The front service and room cleanliness are excellent. The room space is similar to other business hotels. Food nothing new. The front area has strange smell not what is! Average comfort for a short stay.
Stayed 4 nights in Sep 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

NI, Saitama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful throughout my stay. However, the quality of the breakfast was very poor. I wouldn't pay for it if I stayed again.
Stayed 1 night in Apr 2019

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for Business & Leisure
Overall very good.. It was close to the Train station, Restaurants on the other side Bigger room size than traditional Japanese business hotels Had washing machine inside the hotel I stayed there for 2 weeks with my family and had no issues at all.. Would like to see more options for breakfast. =D
Stayed 13 nights in Jan 2019

8/10 Good

Ayako

非常に良い滞在でした。
Stayed 1 night in Apr 2024

8/10 Good

mika

Liked: Cleanliness, staff & service, property conditions & facilities
駅近でスポーツ公園へ行くために利用しました とても清潔で気持ちよく宿泊できました 朝食は和定食はそれなりに、洋食バイキングはパンが美味しかったです 埼玉に行く時はまた泊まりたいと思います
Stayed 2 nights in Mar 2024

8/10 Good

Chihiro, Konan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
立地も良く値段もそこそこで泊まり安かったです。星1つマイナスにした点は1000円で追加した朝食がイマイチでした。しかしながら、それ以外は良かったのでまた泊まりたいです。
Stayed 1 night in Mar 2024

8/10 Good

jungo

Stayed 1 night in Feb 2024

8/10 Good

しんや

Liked: Cleanliness, staff & service, property conditions & facilities
以前にも利用させて頂きましたがまた利用させて頂きます。
Stayed 1 night in Feb 2024

8/10 Good

TAKUMI

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
水一本でいいのでおいて欲しい
Stayed 1 night in Feb 2024

10/10 Excellent

SONOE

Stayed 1 night in Jan 2024

6/10 Okay

???

少し入った時に異臭がしました。

8/10 Good

KATSUO

Business traveler
Disliked: Cleanliness
大浴場などが無いのであれば、入浴剤などが必要
Stayed 1 night in Dec 2023

8/10 Good

tetsuo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Katsutoshi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

吉雄

Liked: Cleanliness, staff & service
部屋は清潔感があり満足でした。
Stayed 1 night in Nov 2023

6/10 Okay

TAKESHI

Stayed 2 nights in Oct 2023

10/10 Excellent

しげる

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は広く無いですが、快適に過ごせました。
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に過ごせました
初めての利用でしたが、普通のビジネスホテルより、部屋とバスタブが少し広く、子連れでも利用しやすかったです。 掃除は綺麗にされていたと思います。 朝食は品数が少ないように感じましたが、パンも温かく、ヨーグルトと手作りいちごジャムがとてもおいしく、家族全員おかわりしました。
Stayed 1 night in Sep 2023

4/10 Poor

HARA

Business traveler
Liked: Cleanliness
コスパは良いと思う
Stayed 1 night in Sep 2023

10/10 Excellent

ミキ

Stayed 1 night in Jul 2023

8/10 Good

??

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
スタッフの対応が丁寧でした
Stayed 11 nights in Jul 2023

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

香保里

Stayed 1 night in Jun 2023

8/10 Good

ごう

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Fung Mei Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店除大堂及房間走廊外、在房間內WiFi 完全不能使用、職員回應居然是同一時間太多人使用、所以用唔到、勁嬲嬲、對於旅客極之不便, 最後祇好落大堂上網查資料確認编排之行程是否有誤
Stayed 2 nights in May 2023

8/10 Good

ASUMI

Stayed 2 nights in May 2023

8/10 Good

RIE

Stayed 1 night in Apr 2023

10/10 Excellent

Junko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントにいる従業員さん、とても感じがいいです。
Stayed 2 nights in Apr 2023

8/10 Good

みほこ

Liked: Cleanliness, staff & service
綺麗で快適でした。朝食もおすすめ（和食）がとても美味しかったです。 駐車場がよくわからなくてホテル周辺をうろうろしました。
Stayed 1 night in Mar 2023

10/10 Excellent

EIKO

Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅近で便利です
駅から近く便利なため、二回目の利用です。 室内にある加湿空気清浄機は利用者が給水するのですが、カセット内の下に溜まっている水が汚れていました（水垢？のような物が浮遊） 給水タンクを外すと必ず目に入るところなので、清潔にしておいた方が良いと思います。 それ以外は快適に過ごせました。
Stayed 1 night in Feb 2023

6/10 Okay

Junji

Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Katsutoshi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コスパ良い
前までは朝食がイマイチでしたが今は和食、洋食が選べて、さらにサラダなども取り放題で 良かった。コスパ良いと思います。
Stayed 1 night in Jan 2023

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

2/10 Terrible

カズナリ

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
謳ってるのにwifiが全く機能しない　 ビジネスマンは使用しない方が良い 隣の音も結構聞こえる
Stayed 1 night in Nov 2022

6/10 Okay

NAKAGI

Stayed 1 night in Nov 2022

10/10 Excellent

なおみ

Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
フロントの方の丁寧な対応や部屋もキレイで、水回りが清潔なのはとても良かったです。 強いて言うなら、洗剤のポンプの洗剤カスとテレビリモコンボタン周りの汚れが気になりました。
Stayed 4 nights in Nov 2022

8/10 Good

takeshi

Business traveler, Traveled with family
喫煙リームしか空きがなかった。

8/10 Good

Mituko

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
間違って、予約をしてしまいましたが、優しく対応をして頂きありがとうございました。
Stayed 1 night in Aug 2022