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Reviews of Le Méridien Putrajaya

5 out of 5
Le Méridien Putrajaya
Lebuh IRC, IOI Resort City, Sepang, Serdang

Reviews

9.2

Wonderful

Rating 10 - Excellent. 341 out of 517 reviews" "
Rating 8 - Good. 137 out of 517 reviews" "
Rating 6 - Okay. 32 out of 517 reviews" "
Rating 4 - Poor. 5 out of 517 reviews" "
Rating 2 - Terrible. 2 out of 517 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious & clean hotel with fantastic service & amenities. Built onto the side of a huge IOI City mall.
Stayed 1 night in Mar 2024

10/10 Excellent

RACHEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
above and beyond my expectations
Stayed 4 nights in Apr 2024

10/10 Excellent

Amy, Kiel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was connected to the mall which was nice access to shopping and restaurants. The hotel did have a very nice selection for breakfast. The hotel was also close to the business that I was visiting.
Stayed 5 nights in Feb 2024

10/10 Excellent

Leroy

Stayed 13 nights in Feb 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, recommended!
Stayed 7 nights in Feb 2024

10/10 Excellent

KENNY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Zakiya

Stayed 1 night in Dec 2023

10/10 Excellent

Noorlydya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service from a fantastic hotel. Room was spacious, super comfortable and clean. Breakfast was amazing. Super easy access to the mall. We loved the stay so much we hated we had to leave after a wonderful long weekend. Definitely coming back.
Stayed 4 nights in Dec 2023

10/10 Excellent

RACHEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, clean, and convenient dining options
Stayed 3 nights in Dec 2023

10/10 Excellent

Fahmi

Stayed 3 nights in Nov 2023

10/10 Excellent

RACHEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I go to Malaysia. The hotel is clean and the employees are professional. They go above and beyond my expectations. I will definitely be back.
Stayed 6 nights in Nov 2023

10/10 Excellent

JOHN, LONGMEADOW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of service is off the charts, the best. Front Desk and the Breakfast Buffet!
Stayed 2 nights in Sep 2023

6/10 Okay

Kok Hwee

Stayed 1 night in Sep 2023

8/10 Good

MASLINA BINTI

Traveled with family
Liked: Amenities
All good and satisfied
Stayed 1 night in Sep 2023

6/10 Okay

Cyrus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service and staff was very friendly from the moment I checked in to when I checked out. My hotel room was ok. Drinks and snacks were complementary which was nice. There was no hand soap or an iron in my room, but other than that it was fine.There's not much to the area around the hotel besides the mall that's attached. The mall is very nice and there are a plethora of good food options. Also there is a golf course a few minutes away if you enjoy golfing. The gym is small, but I never saw more than a few people in there. The bar in the lobby was not very good, but I realized many people do not drink alcohol in this area.
Stayed 3 nights in Aug 2023
Response from Le Meridien Putrajaya on 2023/8/15
Dear Valued Guest, Thank you for rating your stay with us. Through your rating we are able to continually improve our hotel, as we strive to exceed our guest's expectations and looking forward to having you again as a guest in our hotel. Best Regards

10/10 Excellent

RACHEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities
knowledgeable staff
Stayed 4 nights in Aug 2023
Response from Le Meridien Putrajaya on 2023/8/15
Dear Valued Guest, Thank you for your rating and choosing our hotel. We're happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Le Meridien Putrajaya on 2023/8/15
Dear Valued Guest, Thank you for your rating and choosing our hotel. We're happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards

10/10 Excellent

Tracy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service provided. Location is great as next to the mall. I requested for baby cot and and quite instantly they provided it but it did look abit old but usable. Breakfast was great. Some suggestions would be to provide larger trash bins and also I have a 4yo, a step stool would be more convenient for him to reach the sink. Overall we enjoyed our stay in Le Meridien
Stayed 1 night in Jul 2023
Response from Le Meridien Putrajaya on 2023/8/15
Dear Valued Guest, Thank you for rating your stay with us. Through your rating we are able to continually improve our hotel, as we strive to exceed our guest's expectations and looking forward to having you again as a guest in our hotel. Best Regards

10/10 Excellent

RACHEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly and knowledgeable staff. clean rooms
Stayed 2 nights in Jul 2023
Response from Le Meridien Putrajaya on 2023/8/15
Dear Valued Guest, Thank you very much for taking the time to pen down your kind and positive feedback! We would be happy to share this news with the entire team. Additionally we are glad you had a pleasant stay with us and we hope to see you again. Best Regards

10/10 Excellent

CHIN CHEK, SERI KEMBANGAN

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 6 nights in Jul 2023
Response from Le Meridien Putrajaya on 2023/8/15
Dear Valued Guest, Thank you for your rating and choosing our hotel. We're happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards

10/10 Excellent

CHIN CHEK, SERI KEMBANGAN

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Jul 2023
Response from Le Meridien Putrajaya on 2023/8/15
Dear Valued Guest, Thank you for your rating and choosing our hotel. We're happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards

10/10 Excellent

RACHEL

Liked: Cleanliness, staff & service, property conditions & facilities
friendly and knowledgeable staff.
Stayed 2 nights in Jul 2023
Response from Le Meridien Putrajaya on 2023/8/15
Dear Valued Guest, Thank you for your rating and choosing our hotel. We're happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards

10/10 Excellent

SUBASH, Kajang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is connected to the largest mall in Malaysia. It makes shopping very easy and has large dining options. The view of the hotel was stunning. We had a room facing the golf course and the mall.
Stayed 1 night in Jul 2023
Response from Le Meridien Putrajaya on 2023/8/15
Dear Valued Guest, Thank you for your rating and choosing our hotel. We're happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Stayed 1 night in Jul 2023
Response from Le Meridien Putrajaya on 2023/8/15
Dear Valued Guest, Thank you for your rating and choosing our hotel. We're happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards

10/10 Excellent

NUR HAKIMAH

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just beside IOI Shopping Mall & has connected walkway.
Stayed 2 nights in Jun 2023
Response from Darina on 2023/6/29
Dear Valued Guest, thank you for taking the time to share your positive feedback with us. We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience during your stay with us. We wish to welcome you again as a guest. Best Regards.

8/10 Good

Jose Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
One night stay for work. Nice spacious room, nice bathwroorm with bath and separate shower, toilet automatised but no utensils, complementary dsicounts and coffee downstairs, TV channels did not work, was sorted out within minutes, but when we turned it on again at night same problem, too late for calling, but should have ensured this would not repeat and checks had not been done. Mall literally next door with enormous options for shopping, and eating.
Stayed 1 night in May 2023
Response from Darina on 2023/6/29
Dear Valued Guest, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We truly value your comments and have taken note on the highlighted issues. Best Regards

10/10 Excellent

KAMARUDIN

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2023
Response from Darina on 2023/6/29
Dear Valued Guest, Thank you for rating your stay with us. We're happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards

10/10 Excellent

Dr Winston

Stayed 2 nights in May 2023
Response from Darina on 2023/6/29
Dear Valued Guest, Thank you for rating your stay with us. We're happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards

10/10 Excellent

BINSMIT SHARIFAH HANA BINTE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, super clean and great service. There are so many dining options, great shopping at the mall that is connected to the hotel. I had a great stay.
Stayed 2 nights in May 2023
Response from Darina on 2023/6/29
Dear Valued Guest, thank you for taking the time to share your positive feedback with us. We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience during your stay with us. We wish to welcome you again as a guest. Best Regards.

8/10 Good

Low

Stayed 2 nights in Apr 2023

10/10 Excellent

Ken

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Excellent property clean, roomy
Stayed 3 nights in Apr 2023
Response from Le Meridien Putrajaya on 2023/4/27
Dear Valued Guest, Thank you for your recent stay at our hotel, and for taking the time to write a wonderful review! I am pleased that you had an enjoyable experience during your recent stay with us. Every effort is always made to put our guest experience and satisfaction as our priority. Looking forward to welcoming you back to Le Meridien Putrajaya. Best Regards.

10/10 Excellent

Aslam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were excellent.
Stayed 1 night in Apr 2023
Response from Le Meridien Putrajaya on 2023/4/27
Dear Valued Guest, Thank you very much for taking the time to pen down your kind and positive feedback! We would be happy to share this news with the entire team. Additionally we are glad you had a pleasant stay with us and we hope to see you again. Best Regards

6/10 Okay

Natasha

Traveled with family
Huge hotel attached to the mall which makes it convenient. Missing the typical luxury I would expect at a Meridien so feels hard to justify the price. Room smelt of smoke, felt like a conference hotel, check in staff ok. Would not really recommend.
Stayed 1 night in Mar 2023
Response from The Management on 2023/4/17
Dear Natasha,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. We have shared your feedback with the leadership team to ensure the necessary guidelines are in place.We hope you choose to stay with us again when your travels bring you back to the area.Thank you,

8/10 Good

Hui Ing

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
-
Stayed 1 night in Mar 2023
Response from Le Meridien Putrajaya on 2023/4/27
Dear Valued Guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards

8/10 Good

Daniel

Traveled with partner
Liked: Staff & service
Le Méridien in Putrajaya is a lovely property. Our room was spacious and had all the amenities you’d expect from this sort of hotel. We just wish the room had been cleaner upon check-in - there were finger prints and other marks on the window, stains on the window sill that looked like a beverage had been spilled and then left there to dry, and stains on the bathroom mirror and shower door. This wasn’t the end of the world, but we expected higher standards from a hotel like this. The staff was helpful and friendly. The location right by the huge shopping mall was great - lots of options for shopping and dining. The breakfast buffet was fine, but just average.
Response from Le Meridien Putrajaya on 2023/4/27
Dear Valued Guest, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We truly value your comments and have taken note on the highlighted issues. Best Regards

10/10 Excellent

Lloyd

Stayed 3 nights in Feb 2023
Response from Le Meridien Putrajaya on 2023/4/27
Dear Valued Guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Le Meridien Putrajaya on 2023/4/27
Dear Valued Guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards

6/10 Okay

Nur

Traveled with family
Disliked: Cleanliness
Dirty and smelly toilet
Registered at about 1pm on day of check-in and was told room was not yet ready and they would contact us when ready. No contact whatsoever until we came back to check at 6pm. Toilet was extremely dirty with lots of stains at the shower area and sink. Cubicle area was smelly and reeked of urine even though it was flushed. It spoiled the whole experience as this is a five-star hotel and you expect top cleanliness. Receptionist didn't register the vehicle into the automated parking system. At the gantry I had to reverse back, park the car again, and go back up to the hotel lobby to get the receptionist to register my vehicle number. This is despite giving my vehicle number the day before, during registration.
Stayed 1 night in Feb 2023

10/10 Excellent

Harsandi

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here for my husband’s birthday staycation. Check in was smooth and fast. They have this delicious healthy welcome drink that I really liked. It was so refreshing after having a hot outdoor lunch in Putrajaya. When I checked in the room, we were surprised to see all the balloons and a “Happy Birthday” note that was set up on the bed. We did not request for this, but they went above and beyond. We were so happy. There were fruits on the table with a personal note written for us from the Club Manager which was nice. We went for our afternoon tea in the Club lounge and were greeted by friendly staff. I think they were Indonesian too :) Tea and coffee were nice, but I wish they had fresh juice instead of chilled. Before we went for our Evening Cocktail, someone rang the bell and they sent us a birthday cake for my husband. Another surprise! We were excited like happy kids. The Evening Cocktail had varieties of food, from local, japanese, western and some desserts. Food was delicious, and the choices of drinks were the same as afternoon tea. Maybe if they have more choices of drinks for Muslim guests (eg. mocktails), that would be great. Breakfast was okay. A lot of choices. I liked the eye opening shots they have, which has chili in it. The salad bar was also unique, because you get to cut your own veggies. The display was cute. I prefer to have breakfast in the restaurant downstairs compared to the Club lounge as they have more varieties. Overall stay was amazing.
Stayed 1 night in Feb 2023

10/10 Excellent

Lye ming Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Vineet

Stayed 2 nights in Jan 2023

10/10 Excellent

Md Halimuddin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, breakfast and good customer service.

10/10 Excellent

Alaa

8/10 Good

Marya

Stayed 1 night in Dec 2022

8/10 Good

William

Traveled with family
Liked: Property conditions & facilities, room comfort
Standards have dropped
Stayed here a few times previously but standard has dropped. Check in for 1 of the rooms were not ready even by 4pm. Got small bugs in the toilet but harmless. Water temperature in shower is not consistent. Worst was the housekeeping which I think is short staffed. Our connecting rooms were not cleaned even by 6pm until we requested. Other than that, everything else is ok
Stayed 4 nights in Dec 2022

10/10 Excellent

Eduardo Elias, Dublin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Mee Ling Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff there are friendly and helpful.
Stayed 4 nights in Nov 2022

10/10 Excellent

Hamden

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Nice stay and will come back again soon.
Stayed 1 night in Nov 2022

8/10 Good

CHUEN KOK

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2022