室外游泳池,提供日光浴躺椅

吉隆坡時代廣場服務式公寓飯店的評分

4 out of 5
吉隆坡時代廣場服務式公寓飯店
Berjaya Times Square East Tower, Suite A-40-09, No.1, Jalan Imbi, Kuala Lumpur

評論

7.2

不錯哦

10 分,有夠讚;108 則評論中有 33 則" "
8 分,不錯哦;108 則評論中有 29 則" "
6 分,一般般;108 則評論中有 27 則" "
4 分,不太好;108 則評論中有 7 則" "
2 分,很糟糕;108 則評論中有 12 則" "

7.0/10

整潔度

7.2/10

員工素質

7.0/10

設施服務

6.8/10

住宿環境和硬體

3.6/10

環保程度

評論

10/10 有夠讚

Kai Li

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很棒體驗
於 2019 年 9 月住了 3 晚
Abdur Rahman 於 2019年9月19日回覆
Thank you very very much for your nice comments. Hope to serve you again very soon.

6/10 一般般

真實旅客

於 2019 年 9 月住了 1 晚
Abdur Rahman 於 2019年9月4日回覆
Thank You.

6/10 一般般

Jenny

喜歡:員工素質
見到蟑螂在房內出現
於 2019 年 8 月住了 4 晚
Abdur 於 2019年8月24日回覆
Thank You.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
房間乾淨,空間大,景觀非常好,全家人玩得很愉快,
於 2019 年 7 月住了 5 晚
Abdur Rahman 於 2019年7月15日回覆
Dear Guest!Thank you very much for your nice comments. Your appreciation will encourage us to serve the guest much more better. We will be happy to get nice guest like you again and again.

6/10 一般般

celester chong,hong kong

家庭旅遊
不喜歡:整潔度和員工素質
缺點;陳設有點老舊, 2個洗手間抽氣扇抽力嚴重不足,要將洗手間大門打開,才能讓熱氣散去, 跟服務人員反映床單上有油漆污穢,但沒幫我們更換,bad mattress沒有彈性,在沒有預先通知情況下,此酒店在登記入住時,收了按金200及服務費30,而那30元是不退回,為什麼我們訂酒店時沒有預先說明?到達後登記時有小問題,尚算很快得到解決。 優點:保安不錯,房間大,可容納5個人,位置不錯,樓下有商場,食店,超市,靠近鐵路站
於 2019 年 5 月住了 3 晚
Abdur Rahman 於 2019年5月25日回覆
Thank you.

8/10 不錯哦

真實旅客

價錢勝於一切,有潔癖勿訂
地點非常好,鄰近亞羅街及大型商場,方便食嘢及shopping. 第一晚的房間,其中一個洗手間沒有熱水,主人房洗手間花灑水制壞掉,浴缸不能去水,所有人無法沖洗,投訴後更換了房間,間隔一樣,但比較企理,兩個洗手間都有熱水; 住了5日 一共見過3隻曱甴 另外,執房時比廁所廁紙及面紙收走後,沒有refill , whatsapp 聯絡人話會比我地亦無影,要等第二朝執房先有。 泳池, 健身房 設備很好 想訂此房的朋友留意,此房間不是酒店,是apartment 沒有check in 櫃檯 不過,如果以價錢來說,非常化算
於 2019 年 4 月住了 5 晚
Abdur Rahman 於 2019年5月4日回覆
Thank you very much. Your appriciation will inspire us a lot.

2/10 很糟糕

真實旅客

不喜歡:員工素質、住宿環境和硬體和客房舒適度
TOO BAD !! 令人失望 !! 訂房請小心 !!
1.訂的是 57平方公尺 3人房型/ 1張特大雙人床和 1張單人床 2.給的是 雙人房/ 1張雙人床 3.沒有豪華浴缸, 而且熱水幾乎不熱 4.3位大人只好一個睡沙發椅 非常不舒服的 經驗
於 2019 年 1 月住了 1 晚
Abdur Rahman 於 2019年1月27日回覆
Thank You.

6/10 一般般

真實旅客

when i shower the water some is very hot..some time no hot water....some plugs no electric supply
於 2018 年 12 月住了 4 晚
Abdur Rahman 於 2019年1月4日回覆
Thank you very much for staying with us.

6/10 一般般

Tsung-Hung,Nawanakorn

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 1 晚
Abdur Rahman 於 2018年8月1日回覆
Thank you very much for your nice comments.

2/10 很糟糕

Lan Ying

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Abdur Rahman 於 2018年4月4日回覆
Thank You So Much.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和客房舒適度
住宿狀況可更好,地理位置良好,交通便利,附近食肆多
住宿狀況可更好,地理位置良好,交通便利,附近食肆多,房間也很大。但是,我們的房間洗澡是沒有熱水,有一扇窗門是不能鎖的,對面很容易爬進來,有點不安全的感覺,又不派人來維修,又不准我們換房間,還有一晚有一盞燈都不亮了,第二天早上才派人來維修。酒店沒有櫃台的,只有第40樓才是它的,所有酒店設施都要另外收費,也不便宜。入住時,要徵收每晚每間客房 MYR10.00 稅和現金按金MYR 200元。
Abdur Rahman 於 2019年5月16日回覆
Thank you very very much for your nice comments. Hope to serve you again very soon.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good price for good location and spacious room
Good location right above time square shopping mall and next to monorail station. Can walk to bukit bintang. Hotel staff are very helpful and friendly, accommodated late check in / out requests. No reception counter when enter but hotel staff will come to you to arrange check in. Very Spacious room, all basics are provided. Only that the furniture/ decorations are a bit old and cleanliness could be further improved (noted dirts on bedsheets and a glass with dried toothpaste/ dirt in bathroom).
於 2018 年 1 月住了 1 晚
Abdur Rahman 於 2018年1月17日回覆
Thank you very much for your nice comments. Your comments will inspire us a lot. Hope to see you again.

6/10 一般般

Hollie

Very central great location to get buses for day tours and the bus to and from Singapore. Property quite dated and tired
於 2024 年 2 月住了 2 晚

2/10 很糟糕

Eva

親子旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
1st room they gave us was listed non smoking but had smoke smells. They provided no other options but to spray perfume. Extremely dirty towels and sheets, including blood, hair, and dirt. Rugs were filthy and smelled of urine. The second room they gave us was equally dirty, had smelly mildewed shorts from previous guest hanging in the closet - and the electricity got cut at night from the power company because they didn't pay the electric bill. The electricity was not restored.
於 2023 年 10 月住了 2 晚

6/10 一般般

Tim

家庭旅遊
Slidt men rent
Billeder levede ikke op til lejlighedens stand. Lejligheden fremstod slidt og sofaen beskidt, men ellers var lejligheden ren. Personen som vi skulle tjekke ind hos gav os blot en nøgle i lobbyen, det var det information vi fik om stedet. Faciliteterne i bygningen er super lækre, en super børne venlig og stor pool og et udemærket fitness rum.
於 2023 年 7 月住了 2 晚

6/10 一般般

真實旅客

不喜歡:整潔度、住宿環境和硬體和客房舒適度
Please not that there is no parking provided
於 2023 年 7 月住了 1 晚

4/10 不太好

Keiko

家庭旅遊
不喜歡:設施服務
鍵が開かなくなってしまい連絡が取れなかっりした。鍵を直したが今度は鍵がかからず部屋を変えて一日中時間を無駄に しまし。
於 2023 年 2 月住了 8 晚

4/10 不太好

Keiko

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
トイレが水漏れして何時でも床がびしょびしょで滑るので危ない事ともっていったスリッパがダメになった。
於 2023 年 2 月住了 5 晚

6/10 一般般

Yee Kang

團體旅遊
不喜歡:整潔度和住宿環境和硬體
Good.
First day we arrived, one our clean towel was damp and wasn’t that clean. 2nd day our toilet bowl was almost overflowed and they came to fix it 30 minutes later. Overall a good but can be improve.
於 2020 年 8 月住了 3 晚
Abdur Rahman 於 2020年8月30日回覆
Thank you.

10/10 有夠讚

nazim

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
Good service and nice place for family
於 2020 年 7 月住了 2 晚
Abdur Rahman 於 2020年7月28日回覆
Thank you so much for your nice comment.

6/10 一般般

真實旅客

喜歡:整潔度和設施服務
於 2020 年 1 月住了 2 晚
Abdul Rahman 於 2020年1月15日回覆
Thank you

2/10 很糟糕

Hubert,Australia

情侶出遊
不喜歡:整潔度和設施服務
We requested but did not get two access cards. The room was freezingly cold, when requested for two blankets, we got only one! There's no complimentary coffee, tea or suger. They charged an extra $10 per night, when I'm supposed to have paid in full! I'll never return to KL Service Apt, even if they paid me!
於 2019 年 12 月住了 2 晚
Abdur 於 2020年1月3日回覆
Thank you so much.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room view was fantastic and please rectify your TV channel cos in the room cannaot watch
於 2019 年 12 月住了 1 晚
Abdur Rahman 於 2019年12月23日回覆
Thank you very very much for your nice comments. Hope to serve you again very soon.

10/10 有夠讚

Anders

家庭旅遊
喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 8 晚
Abdur Rahman 於 2019年11月28日回覆
Thank you very very much for your nice comments. Hope to serve you again very soon.

8/10 不錯哦

Akbar

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Central location. Accessible to food and shopping.
於 2019 年 11 月住了 1 晚
Abdur Rahman 於 2019年11月24日回覆
Thank you very much. Your appriciation will inspire us a lot.

4/10 不太好

AA,Washington, DC

不喜歡:整潔度
Property condition was not ideal. It was old with small insects under the rotten wood.
於 2019 年 11 月住了 1 晚
Abdur Rahman 於 2019年11月12日回覆
Thank you.

6/10 一般般

Gutsybel,Singapore

家庭旅遊
不喜歡:設施服務和住宿環境和硬體
Security is good as no one can come from shoppibg mall or carpark. Quite run down.
於 2019 年 10 月住了 3 晚
Abdur Rahman 於 2019年10月15日回覆
Thank you.

8/10 不錯哦

Derrick

團體旅遊
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Nice location. The con is the room structure old and some of the floor tile can feel like come out.
於 2019 年 10 月住了 2 晚
Abdur 於 2019年10月9日回覆
Thank You.

8/10 不錯哦

Clarice

喜歡:整潔度和客房舒適度
Able to give us complimentary toiletries like more shampoo, body wash and bed room slippers will be an area of improvement.
於 2019 年 9 月住了 3 晚
Abdur 於 2019年9月27日回覆
Dear guest! Thank you so much for your nice comment.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice apartment. Spacious. Awesome views. Pool towels would have been nice.
於 2019 年 9 月住了 5 晚
Abdur Rahman 於 2019年9月15日回覆
Thank you very much for your nice comments. We are waiting for you to serve again in our apartment.

8/10 不錯哦

지영

喜歡:員工素質和客房舒適度
위치는 정말 좋다. 어디든 쉽고 편리하게 이동 가능. 숙소에 개미가 있어서,,, 벌레퇴치제를 뿌려놓아야 했다.
於 2019 年 8 月住了 4 晚
Abdur 於 2019年8月22日回覆
Thank you so much for your nice comment.

2/10 很糟糕

Edlyn Emilie

不喜歡:整潔度、住宿環境和硬體和客房舒適度
dissatisfied stay
the room is just a room with partition, which makes it smaller. the single bed was horrible, bath tub was dirty, lighting was bad.
於 2019 年 8 月住了 3 晚
Abdur Rahman 於 2019年8月14日回覆
Thank you.

10/10 有夠讚

YS,JB

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good Location and Service. Will come again. Person in charge also considered. We have reserve 2 rooms and they try to put us at the same floor.
於 2019 年 8 月住了 1 晚
Abdur Rahman 於 2019年8月13日回覆
Thank you very much for your nice comments. Your appreciation will encourage us to serve the guest much more better. We will be happy to get nice guest like you again and again.

10/10 有夠讚

真實旅客

於 2019 年 8 月住了 2 晚
Abdur Rahman 於 2019年8月13日回覆
Thank you very much for your nice comments. Your appreciation will encourage us to serve the guest much more better. We will be happy to get nice guest like you again and again.

8/10 不錯哦

Jaime

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
KL IS KOOL
The internet was spotty and frustrating at times, otherwise, I liked the hotel quite a bit. It was walking distance to the MRT and a number of coffee shops and restaurants (if you're not familiar with the weather in Malaysia, just know you WILL sweat, so minimizing your walking is a blessing-STEEEAMY : ) ). This hotel is suitable for any of your typical travelling needs and KL was super cool. The Batu caves were the most beautiful attraction I've seen in any of my travels-a must see!
於 2019 年 6 月住了 5 晚
Abdur 於 2019年8月3日回覆
Thank you very much.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
bolehlah.hotel mewah byk mat arab dan miss china...snng teruss agent shj..rahman -0162979329 lg ok info
於 2019 年 7 月住了 1 晚

10/10 有夠讚

Jun Ho

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
굿 메모리
친절하고 편리함
於 2019 年 7 月住了 4 晚
KL Service Apartment at Times Square 於 2019年7月24日回覆
Dear Valued Guests! Thank you for taking the time to share your rating. We hope to welcome you back to our hotel in near future! Sincerely, Abdur Rahman - Guest Experience Manager.

8/10 不錯哦

Ade,Singapore

情侶出遊
喜歡:員工素質和設施服務
Location is great. Apartment is old. The layout is weird. There’s a wardrobe right in front of the bed, but there is no space to open the door. You need to walk sideways to pass thru. Weird sewage smell in toilet. Luckily the smell doesn’t linger into bedroom
於 2019 年 6 月住了 3 晚
Abdur 於 2019年6月27日回覆
Thank You.

6/10 一般般

CHANGSEOK

於 2019 年 6 月住了 3 晚
Abdur 於 2019年6月21日回覆
Thank you.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Un très bon hôtel, tout est à côté avec une belle piscine et une salle de fitness
於 2019 年 6 月住了 4 晚
Abdur Rahman 於 2019年6月18日回覆
Thank you very very much for your nice comments. Hope to serve you again very soon.

8/10 不錯哦

真實旅客

喜歡:員工素質和客房舒適度
不喜歡:整潔度
room cleanliness needed - especially in bathroom.
於 2019 年 3 月住了 1 晚
Abdur Rahman 於 2019年6月8日回覆
Thank you very much for your nice comments. We are waiting for you to serve again in our apartment.

10/10 有夠讚

Shaminder Singh

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good Experience
The apartment was in good condition and central to all the facilities for travel. For the first day I was given a temporary room, that was sorted by the second day, other than that the support and service was excellent. I myself would certainly use the Time Square apartments again. I would give 4.5-5 star.
於 2019 年 5 月住了 10 晚
Abdur Rahman 於 2019年5月26日回覆
Thank you very much for your nice comments. Your appreciation will encourage us to serve the guest much more better. We will be happy to get nice guest like you again and again.

6/10 一般般

Glen

喜歡:客房舒適度
不喜歡:員工素質
Good at cheap price but not a great hotel
It was cheap and the property is a bit dated and is very much an apartment not a hotel with extensive service but comfortable enough at the price. Unexpected key deposit requirement (in cash) was also a bit of a nasty surprise as well. Good location though and very central to shopping.
於 2019 年 5 月住了 1 晚
Abdur Rahman 於 2019年5月14日回覆
Thank you.

8/10 不錯哦

真實旅客

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My boys enjoyed the pool because it is open even at night
於 2019 年 4 月住了 2 晚
Abdur Rahman 於 2019年5月8日回覆
Dear Valued Guests! Thank you for taking the time to share your rating. We hope to welcome you back to our hotel in near future! Sincerely,Abdur Rahman - Guest Experience Manager

6/10 一般般

真實旅客

不喜歡:整潔度和員工素質
the service apartment booking is run by agent, and the agent management is not professional. the room is messy and unclean during checking. the room is quite old, the towers are yellowish... but the city view from the hotel is great.
於 2019 年 4 月住了 1 晚
Abdur Rahman 於 2019年5月6日回覆
Thank you.

8/10 不錯哦

真實旅客

喜歡:整潔度和員工素質
checking out was hassle free. There's no complimentary parking.
於 2019 年 4 月住了 3 晚
Abdur Rahman 於 2019年4月22日回覆
Thank you very much. Your appriciation will inspire us a lot.

8/10 不錯哦

NURUL AIN SHAFINA

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 3 晚
Abdur Rahman 於 2019年4月16日回覆
Thank you very much. Your appreciation will inspire us a lot.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質和設施服務
Property was clean and secure all the time. the room was capacious however the worst thing was that the internet was available only in the room. You come out of the room and u would lose the connection Plus there was no phone connection and no locker in the room!!
於 2019 年 3 月住了 4 晚
Abdur Rahman 於 2019年4月1日回覆
Dear Valued Guests! Thank you for taking the time to share your rating. We hope to welcome you back to our hotel in near future! Sincerely, Abdur Rahman - Guest Experience Manager.

2/10 很糟糕

真實旅客

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
bed with body hair
Room check in need to make local calls, not recommended for no phone card traveller. Room is old and poor condition. Two thin bathing towels are provided, with 2 tooth brushes, 2 small shampoo bottles and 2 tiny soaps. No hand/ hair/ face towel, and no bathing mat for the floor which makes to toilet really wet after shower, Bathtub is old (rusting) Water needs very long time to heat up which was not mentioned with any note, have to shower with cold water at the beginning. Toilet has bunch of insect on the ceiling. I have video for that living thing recorded. Highly doubt the floor has cleaned as we saw rubbish still on the floor. Blanket case is full with wrinkles and body hair on bed! Totally horrible stay.
於 2019 年 3 月住了 2 晚
Abdur 於 2019年3月28日回覆
Thank You.

6/10 一般般

真實旅客

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
エントランスが分かりにくい。洗濯スタッフの対応が最悪。担当スタッフからの連絡がなくチェックインにすごく大変な思いをした
於 2019 年 3 月住了 1 晚
Abdur Rahman 於 2019年4月1日回覆
Thank you so much.