室內游泳池和室外游泳池

吉隆坡輝盛坊國際公寓的評分

3 out of 5

評論

8.8

有夠讚

10 分,有夠讚;1002 則評論中有 519 則" "
8 分,不錯哦;1002 則評論中有 371 則" "
6 分,一般般;1002 則評論中有 81 則" "
4 分,不太好;1002 則評論中有 19 則" "
2 分,很糟糕;1002 則評論中有 12 則" "

8.8/10

整潔度

8.6/10

員工素質

8.6/10

設施服務

8.6/10

住宿環境和硬體

評論

8/10 不錯哦

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 1 晚

8/10 不錯哦

Wai

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
Good location and it’s very convenient to visit KLCC.
於 2020 年 1 月住了 4 晚
jd 於 2020年2月5日回覆
Dear Wai, Thank you for giving us a great rating and for recommending our hotel to other travelers. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager.

8/10 不錯哦

CHINLUNG

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
交通方便 地點事宜 整潔 度OK
於 2019 年 12 月住了 2 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room is tidy. Front desk and resturant staffs are good. Just the swimming pool is not quite clean, there are some floating stuff...not sure what it is. Maybe so happen just someone just made it.
於 2019 年 12 月住了 5 晚
jd 於 2020年1月6日回覆
Dear Anonymous, Thank you for taking the time to write us your review. We are glad that you had enjoyed your stay with us. We have taken note on your feedback and further actions will be taken to serve our guests better. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

10/10 有夠讚

真實旅客

於 2019 年 10 月住了 3 晚
jd 於 2019年10月25日回覆
Dear Anonymous, Thank you for your feedback. Glad to know that you have liked Fraser Place Kuala Lumpur on the overall. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado, Front Office Manager

6/10 一般般

真實旅客

於 2019 年 9 月住了 3 晚
jd 於 2019年10月25日回覆
Dear Anonymous, Thank you for your feedback. Glad to know that you have liked Fraser Place Kuala Lumpur on the overall. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

8/10 不錯哦

真實旅客

喜歡:整潔度和員工素質
於 2019 年 8 月住了 1 晚
jd 於 2019年9月4日回覆
Dear Anonymous, Thank you for your feedback. Glad to know that you have liked Fraser Place Kuala Lumpur on the overall. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

8/10 不錯哦

真實旅客

情侶出遊
喜歡:員工素質
Good Location and hotel room is up to standard which is consisted of dining, sitting and sleeping rooms ! The worst is smelly drainage from the toilet to the sleeping room!
於 2019 年 6 月住了 4 晚
jd 於 2019年8月8日回覆
Dear Anonymous, Thank you for your feedback. Glad to know that you have liked Fraser Place Kuala Lumpur on the overall. We have taken note on your feedback and further actions will be taken to serve our guests better. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
走小路到雙子塔約10-15分鐘路程,會通過一幢商廈的大堂,深夜時會關閉,不過行大路返酒店都只係多花3數分鐘。房間寬敞,乾淨整潔。有煮食爐和厨具可供使用。水煲就不太清潔,不敢使用。
於 2019 年 5 月住了 2 晚
JD 於 2019年5月22日回覆
Dear Anonymous, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you’re traveling to our area again soon, don’t hesitate to call us. Sincerely, Josephine Delgado Front Office Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
comfortable apartment
Good location, nice lobby, very clean room
於 2019 年 3 月住了 3 晚
jd 於 2019年4月4日回覆
Dear Anonymous, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

8/10 不錯哦

Han-Hsiang

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 2 晚
jd 於 2019年4月22日回覆
Dear Han-Hsiang, Thank you for giving us a great rating and for recommending our hotel to other travelers. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 10 月住了 4 晚
jd 於 2018年11月7日回覆
Dear Anonymous, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards, Josephine Delgado Front Office Manager

10/10 有夠讚

真實旅客

喜歡:員工素質、住宿環境和硬體和客房舒適度
滿意,尤其是自助早餐👍
於 2018 年 8 月住了 2 晚
JD 於 2018年9月12日回覆
Dear Anonymous Thank you for your review and glad to know that you have liked Fraser Place Kuala Lumpur on the overall. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

8/10 不錯哦

pei-wen

地點很好,去很多地方方便。房間清潔需加強,浴缸是壞的也沒告知!游泳池的景色不錯
於 2018 年 8 月住了 1 晚
JD 於 2018年9月2日回覆
Dear pei-wen, Thank you for your review and glad to know that you have liked Fraser Place Kuala Lumpur on the overall. At the same time, we have taken note on your feedback regarding the cleanliness of the apartment. Rest assured that this has been addressed accordingly with the Executive Housekeeper and it will be closely monitor to ensure no recurrence. With regards to the credit card authorization slip which you are required to singed on it, it is the bank requirement to ensure that the card hold is present upon swiping the credit card. Nevertheless, we look forward to welcome you again to Fraser Place Kuala Lumpur in the near future. Regards, Josephine Delgado Front Office Manager

8/10 不錯哦

Annie Chan,Hong Kong

喜歡:整潔度、住宿環境和硬體和客房舒適度
近雙子塔
泳池好細, 游兩下可以到對面; 前台的溝通好有問題, 明明check-in request 下午2點退房, 個位姐姐還好爽快答應左, 點知check-out時, 又話無收到指示, 要我們12點退房, 幾經周旋才同意2點退房, 好似我地無理要求咁, 大大扣分!!!
於 2018 年 4 月住了 4 晚
JD 於 2018年4月27日回覆
Dear Annie Chan, Thank you for sharing your experience during your stay with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado, Front Office Manager

6/10 一般般

真實旅客

喜歡:員工素質和客房舒適度
地點非常好klcc市中心到twin towers或kltower都非常方便,早餐也很多樣化,唯一我們很期待的游泳池太小沒廣告的感覺那麼好而且游泳池也沒餐飲設施是有些失望。
於 2018 年 4 月住了 1 晚
JD 於 2018年4月20日回覆
Dear Anonymous Thank you for taking the time to write us your review. Glad to know that you liked Fraser Place Kuala Lumpur on the overall and your stay was good. We have taken note on your feedback and do look forward to welcome you again. Regards, Josephine Delgado Front Office Manager

8/10 不錯哦

Angie,HongKong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
靠近雙子塔及購物中心
距離雙子塔好近,附近有洒吧,餐廳選擇不太多,亦有擺街檔小吃,洒店房間空間大及舒服,晚上睡覺很靜,床鋪舒服,有小泳池,但洒店電梯每次需要時間去等候,須有耐性,整體如果喜歡行大型商場先好選擇這洒店,因為沒有大街小巷比你逛
於 2018 年 3 月住了 2 晚
JD 於 2018年4月20日回覆
Dear Angie, Thank you for taking the time to write us your review. Glad to know that you liked Fraser Place Kuala Lumpur on the overall and your stay was good. We have taken note on your feedback and do look forward to welcome you again. Regards, Josephine Delgado Front Office Manager

4/10 不太好

Kenny,H.K.

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
那個游泳池超細,任何時候也很多人,設施落後,酒店整體不如4.5星級.
房口清潔執房不如三星級酒店,日用品也沒有保充,最後checkout 還要收取稅款馬幣$20一天,五天共$100,不是訂房時已經在Expedia 付費了嗎?
於 2018 年 2 月住了 5 晚

10/10 有夠讚

Betsy,Taiwan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Cp值高的優質飯店
由於紅眼班機,上午八點多即抵達飯店,預訂三晚,飯店貼心安排我們提前入房休息,超貼心服務。服務人員總是帶著笑容。 早餐每天會有變化,總類尚可,但一定吃得飽也好吃。飯店設施有泳池、三溫暖、健身房等,很新很乾淨。房間也很大很乾淨,住在19樓也非常安靜。步行7min可達雙峰塔,周邊林立許多bar和排名佳的餐館。機能便利,離阿羅街、中央市場、清真寺都在車程10分鐘內,且uber超便宜,約5-8MYR, 所以都使用uber 代步。 缺點:雖然所住樓層有三部電梯,電梯較慢,每次等待電梯時間較長,小有不足之處,但仍不影響整體評價。
於 2017 年 12 月住了 3 晚
Fraser Place Kuala Lumpur 於 2018年1月12日回覆
Dear Betsy, we would like to thank you for your feedback. We are pleased to hear that your stay with us was an excellent one and that our standards are on par with your expectations. As for the elevators, we have taken note on it for our quick rectification and we do hope to welcome you again at Fraser Place Kuala Lumpur soon. Regards, Thompson Shieh (General Manager).

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 12 月住了 2 晚
Fraser Place Kuala Lumpur 於 2018年1月23日回覆
Dear Guest, thank you for giving us a good rating! Glad that you enjoyed your stay and we look forward to welcome you again at Fraser Place Kuala Lumpur in the near future. Regards, Thompson Shieh (General Manager).

6/10 一般般

May,Hong Kong

喜歡:整潔度、員工素質和客房舒適度
不喜歡:住宿環境和硬體
房間舒適,享用早餐款式足夠。特別喜歡即焗面包,但今次沒有即場焗法包,有點失望。 另酒店設施,如桑那房,比較殘舊,又其是locker 。
於 2017 年 11 月住了 4 晚
Fraser Place Kuala Lumpur 於 2017年12月8日回覆
Dear May, thank you for your feedback. We are glad to hear that your stay with us was a good one on the overall. We regret to know that you did not get to enjoy our Sauna. The Hot & Cold dipping pool which is in the same area as Sauna is temporary under maintenance work. Do come again some other day in the near future and try as you will surely like it! Regards, Thompson Shieh (General Manager).

6/10 一般般

Liesel,HK

喜歡:員工素質
還可以
酒店設施不太user friendly,入住和退房都不是在大堂辦理,需要上2樓辦理,而3部升降機等待時間非常長。 早餐選擇不算多。而18樓的infinity pool都比較細....
於 2017 年 10 月住了 3 晚
Fraser Place Kuala Lumpur 於 2017年10月26日回覆
Dear Liesel, thank you for your feedback. We are sorry to know that several things through out your stay did not meet your expectations. For your kind information, our Lobby is indeed located at 2nd floor while Concierge counter at the Ground Floor. We do appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We value you as our guest and hope you will continue to choose Fraser Place Kuala Lumpur for your future travel needs. Regards, Thompson Shieh (General Manager).

8/10 不錯哦

HSING-KUANG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 10 月住了 2 晚

10/10 有夠讚

Hsin-Hsin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
舒適如家的感覺
離雙峰塔不遠,附近有7-11,房間空間足夠,泳池風景很美
於 2017 年 8 月住了 3 晚
Dear Hsin-Hsin, thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Sincerely,

8/10 不錯哦

penny,Taiwan

喜歡:整潔度、住宿環境和硬體和客房舒適度
Nice hotel near the shopping district.
Hotel's location and environment is very nice, but their handover is not complete. We need to remind them our breakfast box and taxi. They totally forgot to call taxi when we check out early. On the first night, next door was very noise, and we reflected three times. Their staff given us to change room on second day.
Room
Kl tower
Twin towers
Kitchen
於 2017 年 7 月住了 5 晚

10/10 有夠讚

Michell

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
設施一應俱全且乾淨無比
超乎想像的豪華與乾淨 飯店人員親切有禮 美中不足之處為早餐菜色稍嫌清淡 不論是商務人士/旅遊/情侶/家庭都很推薦 是個美好且難忘的入住經驗
於 2017 年 7 月住了 5 晚
Fraser Place Kuala Lumpur 於 2017年8月7日回覆
Dear Michell, many thanks for the kind words and it does matter the most as motivation and encouragement to us. We are extremely happy to know that you had a memorable stay with us and our standards have met your expectations. As for the breakfast, we do appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We thank you once again for recommending us as the choice-of-stay for both leisure and business trip. Do come again as we are eager to welcome you again at Fraser Place Kuala Lumpur. Sincerely,

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房間很大,物超所值
房間很大,附近很熱鬧,有很多酒吧,吃東西很方便。
於 2017 年 7 月住了 3 晚
Dear Guest, thank you for your review and glad that you have liked our location whereby it is surrounded with all the major tourist attractions. We do look forward to welcome you again at Fraser Place Kuala Lumpur. Regards,

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
excellent place to stay!  
於 2017 年 7 月住了 3 晚
Dear guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
In Kuala Lumpur city center
All very good, but I have two people living in the hotel, but the room's toothbrush every day only give me one(hope that the next can be improved)
於 2017 年 6 月住了 6 晚
Fraser Place KL 於 2017年8月10日回覆
Dear guest, thank you for choosing our hotel and we are glad that you have enjoyed your stay with us. We have taken note on your comment and we do hope to welcome you again here soon! Sincerely,

8/10 不錯哦

Hung

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 6 月住了 2 晚
Dear guest, thank your for giving us a good rating! Looking forward to welcome you again at Fraser Place Kuala Lumpur in the near future. Regards,

8/10 不錯哦

Choi Wah

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good hotel
All the things are good, just the air con not so workable and repairer not so helpful.
於 2017 年 4 月住了 1 晚

4/10 不太好

perry,macau

不喜歡:整潔度
住房出現使用過的condom 包裝。
跟朋友訂了這間酒店。分別總共訂了四間房。 第一晚其中一間房發現有用過的condom 包裝在椅子上,旁邊有半張用過而濕潤的紙巾。我們立刻叫酒店當值經理上來。上來後,經理Dm Ahmad 拍照現場紀錄及協助我們轉房。亦安排我們接見house keeping 的經理,最後他們送了三個果盆,三封道歉信及一程往機場的免費交通。 但對於旅客來說,這一切補償不足以讓我對酒店觀感有好轉。因為condom 是一個危險物品,不知道之前客人的身體狀況。可能有機會出現愛滋病。如果酒店對於清潔客房會出現如此重大缺漏,作為旅客,我並不想再入住此酒店了。
Fraser Place KL 於 2017年6月1日回覆
Dear Perry, Thank you for the review and we do apologize for the unpleasant experience. It was one of the very unfortunate scenario which we have encountered together with you. Rest assured that our cleaning and guestroom monitoring procedures are of high standards. Please do accord us another opportunity in order for you to enjoy the deserving service. Kind regards,

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Train station is far from hotel , more than 15mins walk
Fraser Place KL 於 2017年5月15日回覆
Dear Guest, Thank you for the high rating and we do wish to welcome you again to our property. Regards

10/10 有夠讚

Jiaojiao

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location and nice place!
Dear Jiaojiao, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards,

10/10 有夠讚

YEN-YI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable and Convenient place
Service good, cleanning is good, location is good. Almost perfect, but toilet air smell is not good

8/10 不錯哦

Gary Liu

喜歡:整潔度、住宿環境和硬體和客房舒適度
位置非常好的飯店
鄰近大眾交通,樓下就有巴士站,很棒的無邊際泳池,邊游泳邊看夜景,超舒服地理位置好,房間乾淨,很推薦旅遊小資旅行,下次會再入住,唯一缺點是飯店沒有任何人員會中文,在check in時造成一點困擾
Fraser Place KL 於 2017年3月9日回覆
Dear Gary Liu, thank you very much for your review. We are extremely happy to know that you had an enjoyable stay with us and our standards have met your expectations. We have taken note on your feedback for our continuous improvement and do come again as we are eager to welcome you again at Fraser Place Kuala Lumpur. Regards,

8/10 不錯哦

真實旅客

喜歡:員工素質和住宿環境和硬體
Good stay in KL
Near KLCC, very convenient! But the hotel quite abit old and the lift is very slow.
Fraser Place KL 於 2017年2月6日回覆
Dear Anonymous, thank you for your feedback. Glad to know that you have liked Fraser Place Kuala Lumpur on the overall and your stay was good except the minor challenge with the elevators. We have taken note on it and we do look forward to welcome you again. Regards,

10/10 有夠讚

Tak Hing

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good for family holidays. Good area for shopping.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Yidong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Shu Wei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
General Manager 於 2016年8月28日回覆
Dear Shu Wei, thank you for rating us with 5 stars! We are extremely happy to know that you had an enjoyable stay with us and our standards have met your expectations. Do come again as we are eager to welcome you again at Fraser Place Kuala Lumpur. Regards,

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Wai Kwong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
General Manager 於 2016年8月23日回覆
Dear Wai Kwong, thank you very much for your review. We are extremely happy to know that you had an enjoyable stay with us and our standards have met your expectations. Do come again as we are eager to welcome you again at Fraser Place Kuala Lumpur. Regards,

8/10 不錯哦

Emily,Hong Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
靠近雙子塔
酒店還算鄰近雙子塔及地鐵站,樓下已經有幾間食肆可選擇,唔怕玩得夜反黎無野食,而且附近有711好方便。 酒店設施唔錯,而且地方大好舒服。值得一住再住既地方
Fraser Place KL 於 2016年6月9日回覆
Dear Emily, Thank you very much for your review. We are extremely happy to know that you had an enjoyable stay with us and our standards have met your expectations. Do come again as we are eager to welcome you again at Fraser Place Kuala Lumpur. Regards,

8/10 不錯哦

真實旅客

喜歡:員工素質和住宿環境和硬體

8/10 不錯哦

agnes,hk

喜歡:員工素質、住宿環境和硬體和客房舒適度
方便,到那裏都很好,酒店的泳池影相超正,下次要再住,早餐只是Ok

8/10 不錯哦

Henry,Taipei

喜歡:整潔度、住宿環境和硬體和客房舒適度
交通與機能性極佳的公寓式旅館
飯店在位置上十分吃香,距離會展中心和陽光廣場都在10分鐘的步行距離內,並且飯店幾乎就在公車跟Hop-on hop-off bus站點對面,在以大眾交通工具為主的商務旅行來說,非常方便。 飯店的設施部份,則是非常的物有所值,不論是空間規劃跟家電種類都有顧及到使用習慣,所以這次在飯店的連續四個晚上過得非常的舒適。 唯一是在辦理飯店Check-out時,可能因為臨近中午的關係,在櫃台前等待辦理的人很多並且消化的速度很慢。看起來飯店方並沒有合適的方式來因應跟消化這樣的人數,也導致當時其中一位資深的中年男性櫃檯人員的表情和服務態度看起來並不是很好,希望這點有機會改善,也提醒可能入住的顧客可以預留時間在Check-out的手續上以免耽誤了行程。

8/10 不錯哦

Fang

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

真實旅客

不喜歡:員工素質
so far so good...one air condition is good, but another one air condition don't work...so the temperature not balance. Wi-fi sharing not good.. The car pick up from airport to the hotel was absence even I had confirmation before I went...we were very upset, because when we arrived in KL at the mid-night, we lost one hour to wait..

10/10 有夠讚

Sai Hong,HK

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel with excellent service in town.
I will definately recommend this hotel.
Anthony Edwin 於 2016年4月30日回覆
Dear Sai Hong, Thanks you for the recommendation and we do look forward to welcome you again. Regards,