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Mercure Krakow Fabryczna City

4.0 star property
Modern comforts meet international style at this urban retreat where guests enjoy garden views, fine dining, and wellness facilities just steps from historic sites

Choose dates to view prices

Located near Oskar Schindler Factory, Mercure Krakow Fabryczna City offers a sophisticated escape with a tranquil garden. Enjoy international dishes at FABRYCZNA 13, relax in the sauna, swim in the indoor or children's pool, or maintain fitness routines at the health club.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is NT$2,944
NT$3,180 total
includes taxes & fees
Mar 29 - Mar 30

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | In-room safe, individually furnished, desk, laptop workspace

Junior Suite, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, individually furnished, desk, laptop workspace

Standard Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | In-room safe, individually furnished, desk, laptop workspace

Superior Double Room, 1 Double Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

In-room safe, individually furnished, desk, laptop workspace

Superior Double Room, 1 Double Bed with Sofa bed

9.8 out of 10
Exceptional
(11 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed | In-room safe, individually furnished, desk, laptop workspace

Superior Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Located in Kraków City Centre neighborhood, Mercure Krakow Fabryczna City is connected to the convention center. Oskar Schindler Factory and Kraków Barbican are cultural highlights, and some of the area's notable landmarks include Main Market Square and Wawel Castle. Looking to enjoy an event or a game while in town? See what's going on at Tauron Arena Kraków. Visit our Kraków travel guide
Map
Fabryczna 13, Kraków, 31553

What's nearby

  • Sunset over the city
    Tauron Arena Kraków
    19 min walk - 1.6 km
  • General view of Wawel Castle in sunny day. Residency located in central Kraków, Poland. For centuries residence of kings and the symbol of Polish statehood.
    Royal Road
    4 min drive - 2.2 km
  • Krakow Barbican showing heritage architecture and a castle
    Kraków Barbican
    5 min drive - 2.5 km
  • Oskar Schindler Factory
    Oskar Schindler Factory
    5 min drive - 2.4 km
  • Galeria Krakówska
    4 min drive - 2.2 km

Getting around

  • Kraków Łobzów Station
    8 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop
    10 min drive
  • John Paul II - Balice Airport (KRK)
    40 min drive

Restaurants

  • Ramen Shop
    10 min walk
  • Trattoria Da Marco
    12 min walk
  • Tranquilo
    14 min walk
  • Phong Hai
    15 min walk
  • Dozo
    2 min walk

About this property

Mercure Krakow Fabryczna City

Upscale hotel near Tauron Arena Kraków
Located close to Oskar Schindler Factory and Kraków Barbican, Mercure Krakow Fabryczna City provides laundry facilities, a bar, and a health club. For some rest and relaxation, visit the sauna. The on-site restaurant, FABRYCZNA 13, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a conference center.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An elevator, bicycle parking, and 10 meeting rooms
  • Concierge services, a gift shop, and a vegetable garden
Room features
All 195 individually furnished rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Heated floors, eco-friendly toiletries, and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, mini fridges, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 70 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: PLN 80 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FABRYCZNA 13
  • FABRYCZNA 13 BAR

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference center (23,681 square feet of space)
  • Coworking space

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for PLN 135.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 80 per person
  • Airport shuttle fee: PLN 120 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: PLN 70 per day
  • Pet fee: PLN 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 135.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Mercure Krakow Fabryczna City Hotel
Mercure Krakow Fabryczna City Kraków

Frequently asked questions

Does Mercure Krakow Fabryczna City have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Mercure Krakow Fabryczna City?

As of 2026/3/21, prices found for a 1-night stay for 2 adults at Mercure Krakow Fabryczna City on 2026/3/29 start from NT$2,944, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Krakow Fabryczna City pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 100 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for PLN 70 per day.

What time is check-in at Mercure Krakow Fabryczna City?

Check-in start time: 3:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Krakow Fabryczna City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Mercure Krakow Fabryczna City provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 120 per vehicle applies.

Where is Mercure Krakow Fabryczna City located?

Located in Kraków City Centre, this hotel is within 2 mi (3 km) of Tauron Arena Kraków, Oskar Schindler Factory, and Kraków Barbican. Main Market Square and St. Mary's Basilica are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Krakow Fabryczna City Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.2

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 148 out of 200 reviews
Rating 8 - Good. 38 out of 200 reviews
Rating 6 - Okay. 8 out of 200 reviews
Rating 4 - Poor. 6 out of 200 reviews
Rating 2 - Terrible. 0 out of 200 reviews

Reviews

Verified

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Spotlessly clean, friendly staff and excelent food
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room… Polite staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Saga Jenny

Liked: Staff & service, amenities, property conditions & facilities
Lovely staff and fantastic gym and fitness area.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Sudhir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, spacious rooms and good spread for breakfast.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Marieke Van

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and breakfast perfect
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent breakfast, facilities and friendly staff.
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good and the location was close to the centre of Krakow to travel by Tram in under 15 minutes making everything within easy reach.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the comfort and super hospitality in a luxurious environment.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Bård Eirik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

A very nice hotel. The swimming pool was quite busy as part of it was used by a swimming school but all in all a pleasant stay.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel with great service, swimming pool and delicious and rich breakfasts.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel lovely rooms great breakfast would thoroughly recommend
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection at breakfast. Very helpful staff. The pool, hot tub and spa facilities were fantastic. A great way to relax after a busy day sightseeing. Would love to come back!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jolly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and welcoming staff, i recommend
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Very helpfull staff, good restaurant, it’s near to the city centre. A swimming pool with sauna and steam room.
Stayed 4 nights in Mar 2025
Verified

6/10 Okay

Martin

Liked: Cleanliness, property conditions & facilities
Hotel was clean, staff were friendly, breakfast was awesome -we booked without but paid on the morning 2 days out of 4. Our main gripe was our room appreared to be one of 3 on that floor without a shower - we asked to be moved but they were fully booked apart from one room in a higher price band or one in the lower. After checking the room images on my booking it shows pictures of both type of bathroom but it's not obvious. We really missed having a shower especially when the 'bath shower head' decided to rise up like a demented snake and soak all of my clean clothes. Other down point was the very slow tv. Location was good,30-40 min walk to old town - recommend going by the river. We would stay again if we decide to come back to Krakow.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel for a fantastic city !

Fantastic hotel! I liked the hotel is fully renovated and looks like new! The rooms have plenty space and the swing pool is very nice to have .. staff are very nice and helpful. The good options for restaurants just at the ground floor is amazing
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for business travels (city centre is 15 taxi minutes drive); comfortable rooms and beds, good restaurant options in the building, two great supermarkets nearby.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a really fancy, new part of town. Its a "city within a city". Fun place to hang out for locals and people from out of town alike. Free access to the sauna and pool is really awesome!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Frances Sin Wah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast has a lot of choices. There is self parking outside the hotel, everyday after 8pm to 10am and Sunday all day is free parking so no need to pay the hotel for their underground parking if you go on a weekend. The hotel is clean and modern and rooms are spacious, overall a very good choice.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Basil

Liked: Cleanliness, property conditions & facilities, room comfort

Fair enough in termsnof value

Nice and new hotel. Good Reception staff. Wonderful breakfast. Water in the Pool rather cold. One time use slipper very slippery for rhe Pool area. Rude staff at Pool, gym entrance. Amneties just on request under the purpose to save the world or is it just money?
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab hotel. Really pretty interior and the breakfast was amazing! The restaurants in the hotel are amazing too. The spa is also fab. Definitely would return!
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service
Everything was wonderful! Great and friendly staff! Very clean rooms. Would definitely recommend to anyone visiting Kraków.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Svitlana

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a fantastic place where I would love to stay during my next visit. It’s child friendly, clean and comfortable . The staff are polite and helpful as it is generally accustomed in Poland. The thing which makes this place the most attractive for me is Spa centre.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property, rooms lovely and by far the best ever breakfast I have ever had in a hotel - worth staying here just for that. Only tiny grip would be tea / coffee facilities do not appear to be replenished in the room meaning that you need to ask reception for coffee sachets and creamer. Location is slightly out of the main area meaning you need to get a tram and walk for approx 5-10 mins from whichever stop you use. This wasnt a problem for us as used to using public transport options abroad but maybe if you are not so confident.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good experience

Overall out stay was great. We were celebrating our anniversary and hotel had taken that in to consideration with a small gift. Room was clean and better than expected. Staff was very friendly and kind. Breakfast was ok, not great but good enough. The minus in our trip was that our requests about early check in were fully ignored. I had sent 2 messages well before arrival and during online check in I told that we are coming bfore the regular check in time. However this was not taken in to account and we had to wait for 3 hours in the lobby of the hotel.
Stayed 3 nights in Dec 2024