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The Ritz Carlton Hong Kong

Photo gallery for The Ritz Carlton Hong Kong

Featured Image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, down comforters, minibar, in-room safe

Overview of The Ritz Carlton Hong Kong

The Ritz Carlton Hong Kong

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
Intl. Commerce Centre, 1 Austin Rd West, Kowloon

Explore the area

  • Popular LocationVictoria Harbour12 min walk
  • Popular LocationTemple Street Night Market15 min walk
  • Popular LocationKowloon Park3 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)29 min drive

Choose dates to view prices

About this area

Kowloon

Located on the waterfront, The Ritz Carlton Hong Kong is in Yau Ma Tei neighborhood and is connected to a shopping center. Hong Kong Cultural Centre and Hong Kong Museum of History are cultural highlights, and some of the area's landmarks include Sky 100 and 1881 Heritage. Hong Kong Space Museum and Hong Kong Science Museum are also worth visiting. Take an opportunity to explore the area for water adventures such as boat tours.
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Map

What's nearby

  • Sky 100 - 7 min walk
  • International Commerce Centre - 7 min walk
  • Victoria Harbour - 12 min walk
  • Temple Street Night Market - 15 min walk
  • Kowloon Park - 3 min drive

Getting around

  • Kowloon Station - 5 min walk
  • West Kowloon Station - 12 min walk
  • Hong Kong International Airport (HKG) - 29 min drive

Restaurants

  • Tosca – 1 star Michelin rating. Ocean-view fine-dining restaurant offering Italian cuisine. Serves lunch and dinner daily. Reservations required.
  • Tin Lung Heen – 2 star Michelin rating. Ocean-view restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • Cafe 103 – Buffet restaurant offering international cuisine. Serves lunch and dinner daily. Reservations required.
  • The Lounge and Bar – Ocean-view restaurant with a bar offering international cuisine. Serves breakfast, lunch, dinner, and light fare daily. Reservations required.
  • Almas Caviar Bar – Champagne bar offering international cuisine. Open daily.

About this property

The Ritz Carlton Hong Kong

Luxury hotel connected to a shopping center in Kowloon with 4 restaurants
4 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a nightclub, 3 bars/lounges, and a fitness center are onsite. All 312 soundproofed rooms feature free WiFi and iPod docks. Comforts include premium bedding and down comforters, and guests will also find conveniences like sitting areas and refrigerators.
The Ritz Carlton Hong Kong offers 312 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, espresso makers, and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (HKD 700 per day)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: HKD 393.8-1000 for adults and HKD 203.5-1000 for children
  • 4 restaurants and 1 coffee shop/café
  • 3 bars/lounges
  • 24-hour room service

Things to do

  • Designer stores
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Shopping mall
  • Shopping
  • Wine tasting room

Family friendly

  • Baby bath
  • Children's games
  • Children's dinnerware
  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (16146 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • DVD player
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from May 1 2021 to December 31 2021 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 880.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between HKD 393.8 and HKD 1000 for adults, HKD 203.5 and HKD 1000 for children (approximately)
  • Airport shuttle fee: HKD 2440 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: HKD 700 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: HKD 880.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments, and Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.
This property does not allow children 9 and younger to access the Club Lounge after 8 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hong Kong Ritz Carlton
Ritz Carlton Hong Kong Hotel Kowloon
Ritz Carlton Hotel Hong Kong
Ritz Carlton Hong Kong Kowloon
Ritz Carlton Hong Kong Kowloo
The Ritz Carlton Hong Kong Hotel
The Ritz Carlton Hong Kong Kowloon
The Ritz Carlton Hong Kong Hotel Kowloon

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 746 out of 928 reviews
5 - Excellent 80%
Rating 4 - Good. 138 out of 928 reviews
4 - Good 15%
Rating 3 - Okay. 27 out of 928 reviews
3 - Okay 3%
Rating 2 - Poor. 12 out of 928 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 928 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic 1 night staycation
Chose a room with a harbour view. It lived up to expectations, all aspects were excellent. Beautifully clean and spacious.
Stayed 1 night in May 2021

1/5 Terrible

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Need more qualified gym reception staff
All good but the whole stay was not enjoyable due to terrible pool booking and management! No people restrictions on gym while strict restrictions on swimming pool! We were allowed walk for the pool and one hour later (when pool was not full still) not allowed to go and need to wait till our booking time! At the same time, anyone can go to gym without limitations! I understand covid restrictions but this is completely inconsistency in managing the gym and spa safety! Especially the staff at reception is unexperienced so instead of explaining the rational of rejecting us, they only can say “no, please wait for your booking time!” It’s just made us feel so bad during the whole stay!
Stayed 1 night in May 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from the room was spectacular and the staff was helpful. Just wished that the mattress was firmer.
Stayed 1 night in Apr 2021