- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Food is decent and the staff are helpful.
Stayed 7 nights in Dec 2019
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The Pacific Sutera Hotel
Star Rating
Information
Reviews
Very Good
1,533 reviews
Amenities
- Pool
- Free WiFi
- Free Parking
- Air Conditioning
Map
1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Sabah
What's nearby
- Sutera Harbour
- 5 min walk
- Sabah State Mosque
- 17 min walk
- Imago Shopping Mall
- 18 min walk
- Kota Kinabalu (BKI-Kota Kinabalu Intl.)
- 7 min drive
Choose dates to view prices
Book online or call:
02 7743 8472Deluxe Golf View
Room Amenities
- Golf view
- Sleeps 3
- 1 King Bed OR 2 Twin Beds
More detailsDeluxe Sea View
Room Amenities
- Sea view
- Sleeps 3
- 1 King Bed OR 2 Twin Beds
More detailsPacific Club Golf View
Room Amenities
- Golf view
- Sleeps 4
- 1 King Bed OR 2 Twin Beds
More detailsPacific Junior Suite
Room Amenities
- Golf view
- Sleeps 4
- 1 King Bed OR 2 Twin Beds
More detailsPacific Executive Suite
Room Amenities
- Sea view
- Sleeps 4
- 1 King Bed OR 2 Twin Beds
More detailsClub Sea View
Room Amenities
- Sea view
- Sleeps 4
- 1 King Bed OR 2 Twin Beds
More detailsFamily Room
Room Amenities
- Golf view
- Sleeps 4
- 1 King Bed and 2 Twin Beds
More details
About this area
Kota Kinabalu
Located on the boardwalk, The Pacific Sutera Hotel is in Kota Kinabalu's Downtown Kota Kinabalu neighborhood, an area with good airport proximity. Imago Shopping Mall and Centre Point are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Anjung Samudera and Lok Kawi Wildlife Park. Traveling with kids? Consider Sedco Square and Water World Theme Park.
What's nearby
- Sutera Harbour - 5 min walk
- Sabah State Mosque - 17 min walk
- Imago Shopping Mall - 18 min walk
- Sabah State Museum - 3 min drive
- Kompleks Asia City - 3 min drive
Getting around
- Tanjung Aru Station - 3 min drive
- Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 12 min drive
Restaurants
- Silk Garden – Garden-view restaurant offering Chinese cuisine. Serves lunch and dinner.
- Cafe Boleh – Alfresco dining restaurant. Serves breakfast, lunch, and dinner. Open 24 hours.
About this property
Policies
Check-in
Check-in time starts at 2 PM
Check-out
Check-out before noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for MYR 165.0 per day.
Pets
- No pets or service animals allowed
Property payment types
Important information
Fees
- A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: MYR 64.10 for adults and MYR 32.10 for children (approximately)
- Rollaway bed fee: MYR 165.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
We should mention
No pets and no service animals are allowed at this property.
Property is also known as
- Hotel Pacific Sutera
- Pacific Sutera
- Pacific Sutera Hotel
- Pacific Sutera Hotel Kota Kinabalu
- Pacific Sutera Kota Kinabalu
- Sutera Hotel
- Sutera Pacific
- Sutera Pacific Hotel
- The Pacific Sutera Hotel Hotel
- The Pacific Sutera Hotel Kota Kinabalu
- The Pacific Sutera Hotel Hotel Kota Kinabalu
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Free self parking
- Free area shuttle
Food and drink
- Breakfast available for a fee: MYR 64.10 for adults and MYR 32.10 for children
- 2 restaurants
- 1 swim-up bar, 1 poolside bar and 1 bar
- 24-hour room service
Things to do
- 27 holes of golf
- 3 indoor tennis courts
- 3 outdoor pools
- 3 outdoor tennis courts
- Arcade/game room
- Billiards/pool table
- Children's pool
- Fitness center
- Full-service spa
- Golf driving range
- Racquetball/squash
- Tennis
- Volleyball
Family friendly
- 3 outdoor pools
- Arcade/game room
- Babysitting/childcare (surcharge)
- Children's club (surcharge)
- Children's pool
- Dry cleaning service
- Free area shuttle
- Grocery/convenience store
- Laundry facilities
- Supervised childcare/activities (surcharge)
Conveniences
- ATM/banking services
- Banquet hall
- Elevator
- Free newspapers in lobby
- Gift shop/newsstand
- Grocery/convenience store
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry cleaning service
- Golf lessons
- Hair salon
- Laundry facilities
- Luggage storage
- Porter/bellhop
- Tennis lessons
- Tour/ticket assistance
- Wedding services
Languages spoken
- Chinese
- English
- Malay
Business services
- Business center
- Meeting rooms
- Conference space
Outdoors
- Beach umbrellas
- Garden
- Marina onsite
- Pool sun loungers
- Pool umbrellas
- Private beachfront location
- Terrace
Spa
- Aromatherapy
- Facials
- Manicures and pedicures
- Massages
- Massage/treatment rooms
- Sauna
- Spa tub
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
More
- Beach towels
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Air conditioning
Bathroom
- Bathrobes
- Bidet
- Deep soaking bathtub
- Designer toiletries
- Hair dryer
- Rainfall showerhead
- Separate bathtub and shower
Entertainment
- Cable/satellite channels
- LCD TV
- Premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Desk
- Free newspapers
- Iron/ironing board
- Phone
- Safe
- Slippers
Nearby things to do
Activities
- Scuba diving
- Snorkeling
Where to eat
- Silk Garden – Garden-view restaurant offering Chinese cuisine. Serves lunch and dinner.
- Cafe Boleh – Alfresco dining restaurant. Serves breakfast, lunch, and dinner. Open 24 hours.
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a very pleasant stay with my family .
Stayed 2 nights in Nov 2019
- Liked: Staff & service
Too many families and screaming kids. Breakfast buffet was like noisy food fight. No adults only areas. Hotel should be advertised as strictly a family hotel and not be recommended for adults seeking a quiet and relaxing vacation. This is not the hotel for that.
Stayed 8 nights in Nov 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
- Liked: Cleanliness, staff & service
- Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2019