- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the beach and sunset, extremely friendly and helpful staff. Great amenities. Would definitely recommend.
Located on the beach, Shangri La's Tanjung Aru Resort and Spa is in Kota Kinabalu's Tanjung Aru neighborhood, an area with good airport proximity. Sutera Harbour and Jesselton Point Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Centre Point. Traveling with kids? Consider Anjung Samudera and Sedco Square.
Overall the staff are friendly and helpful but the hotel needs to pay more attention to details. They messed up my luggage with others which surprise me. Though I understand that there are many departures and arrivals in one day, this is something that a hotel should not be messed up. The DM and Concierge was quick in response when I complained.