COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Shangri-La Tanjung Aru, Kota Kinabalu

Photo gallery for Shangri-La Tanjung Aru, Kota Kinabalu

Featured Image
On the beach, scuba diving, snorkeling, water skiing
Outdoor pool
View from Room
View from Room

Overview of Shangri-La Tanjung Aru, Kota Kinabalu

VIP Access

Shangri-La Tanjung Aru, Kota Kinabalu

5 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
No. 20, Jalan Aru, Tanjung Aru, Kota Kinabalu, Sabah, 88100

Explore the area

  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)14 min drive
  • Popular LocationHospital Wanita Dan Kanak-Kanak Sabah18 min drive
  • Popular LocationBorneo Marine Research Institute21 min drive
  • Popular Location1Borneo Hypermall29 min drive

Choose dates to view prices

About this area

Kota Kinabalu

Located on the beach, Shangri-La Tanjung Aru, Kota Kinabalu is in Kota Kinabalu's Tanjung Aru neighborhood, an area with good airport proximity. Sabah State Mosque and Kota Kinabalu City Mosque are notable landmarks, and travelers looking to shop may want to visit Imago Shopping Mall and Gaya Street Sunday Market. Traveling with kids? Consider Tunku Abdul Rahman Park, or check out an event or a game at Likas Stadium. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

What's nearby

  • Tanjung Aru Perdana Park - 14 min walk
  • Sutera Harbour - 10 min drive
  • Hospital Wanita Dan Kanak-Kanak Sabah - 18 min drive
  • Borneo Marine Research Institute - 21 min drive
  • 1Borneo Hypermall - 29 min drive

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 14 min drive

Restaurants

  • Cafe' TATU – Pool-view restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • Borneo Lounge; Bar – Pool-view lobby lounge. Serves light fare daily, happy hour available.
  • Shang Palace – Garden-view restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • Coco-Joe's Bar; Grill – Poolside restaurant with a bar offering barbecue. Serves lunch and dinner daily. Reservations required.
  • Sunset Bar – Ocean-view bar. Serves light fare daily, happy hour available. Reservations required.

About this property

Shangri-La Tanjung Aru, Kota Kinabalu

5-star beach resort with a full-service spa
Catch some rays at the beach or spend the day relaxing at Shangri-La Tanjung Aru, Kota Kinabalu's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 498 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches like pillow menus and bathrobes.
Shangri-La Tanjung Aru, Kota Kinabalu offers 498 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to balconies. Each accommodation is individually decorated. Beds feature down comforters. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (MYR 10 per day)
  • Roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 90.00-110.00 for adults and MYR 50.00-60.00 for children
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 3 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Tennis
  • Water skiing
  • Windsurfing

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)
  • Waterslide

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean
  • Malay

Business services

  • Business center
  • Conference space (7190 square feet)
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Marina onsite
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Shangri-la advises that they will automatically enroll guests who are not citizens of Malaysia, with check-in dates from April 1, 2021 to December 31, 2021, into Shangri-la’s COVID-19 emergency medical coverage at no additional cost. For further details of the program please contact the hotel.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 198.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MYR 90.00 and MYR 110.00 for adults, MYR 50.00 and MYR 60.00 for children (approximately)
  • Valet parking fee: MYR 10 per day
  • Rollaway bed fee: MYR 198.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shangri La's Tanjung Aru Resort Spa
Shangri La's Tanjung Aru Kota Kinabalu
Shangri La's Tanjung Aru Resort
Shangri La's Tanjung Aru Resort Kota Kinabalu
Tanjung Aru
Shangri La Kota Kinabalu
Shangri Las Tanjung Aru Hotel
Shangri Las Tanjung Aru Resort
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri-La`s Tanjung Aru Resort And Spa
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
Shangri La's Tanjung Aru Resort Spa
Shangri-La Tanjung Aru, Kota Kinabalu Resort
Shangri-La Tanjung Aru, Kota Kinabalu Kota Kinabalu
Shangri-La Tanjung Aru, Kota Kinabalu Resort Kota Kinabalu

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 593 out of 1000 reviews
5 - Excellent 59%
Rating 4 - Good. 278 out of 1000 reviews
4 - Good 28%
Rating 3 - Okay. 72 out of 1000 reviews
3 - Okay 7%
Rating 2 - Poor. 31 out of 1000 reviews
2 - Poor 3%
Rating 1 - Terrible. 26 out of 1000 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view. Amazing food. Friendly staff. Awesome.
Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice & comfortable.
Stayed 1 night in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view from my room and the ambience was relaxing. The Sunset Bar was a winner, just chill while watching the beautiful view of the sunset. Definitely will return.
Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay in Shangri-la Tanjung Aru. We requested for a quiet room and this was provided to us. Kevin, a staff at the Horizon Lounge was very hospitable and helpful throughout our stay there. The hotel rooms are updated with latest amenities ie. Bluetooth speakers, smart TVs and is very clean. We really enjoyed our stay and are already looking forward to going back!
Stayed 2 nights in Aug 2020