Kostelec nad Černými Lesy Vacation Rentals

"Friendly staff, great stay, great location. Breakfast was nice too"

"Great hotel, clean rooms, comfy bed, friendly staff, highly recommended."

"The hotel was conveniently located across the street from a mall that had a food court, supermarket and anything else that may be needed. Within walking distance of many great restaurants. The hotel was clean and comfortable, staff was great !"

"Excellent location to Old Town. The Property is exceptionally clean and the staff were excellent. "

"Great hotel in a quiet location. 150 metres from Pancrac metro station which is 4 stops from the centre of Prague. Clean and spacious rooms. Melanie on reception was very helpful and all staff I met were friendly."

"Good location close to main train station and town centre"

"Excellent "

"I have stayed at the Hilton Prague Atrium several times in the past and have generally had good experiences, which is why I continue to choose this property. Unfortunately, my most recent stay was disappointing. The check-in process took over an hour, even though it was not during the typical peak check-in time of around 3:00 PM. The room initially assigned to me also had a strong cigarette smoke odor, resembling an ashtray from excessive smoking. This issue was addressed promptly and I was given another room, which I appreciated. Later that evening around 11:00 PM, I attempted to contact the front desk multiple times to request a dental kit, but no one answered the phone. I was eventually able to reach the desk in the morning, though the request was not resolved. I shared this feedback during check-out. The staff were polite, but the response focused mostly on explanations rather than acknowledging the concerns raised. Given my positive past stays, I hope this feedback can be used to improve the guest experience going forward."

"Great location and easy check in "