The hotel had several issues that affected our stay. The Wi-Fi was limited to three devices, which was inconvenient for two people working. Although the hotel later resolved this, it initially caused delays. A major concern was housekeeping staff ringing the doorbell persistently at 4 AM without a valid reason, which was disturbing and felt unsettling. There were also electricity fluctuations in the morning, posing a risk to sensitive devices. Service was disorganised, with frequent miscommunication between departments. On the positive side, the room was spacious and eco-friendly with herbal products. However, amenities were limited, and we had to repeatedly call for basic necessities. Overall, the experience was disappointing, and the hospitality needs improvement considering the price charged.
真實旅客
於 2025 年 3 月住了 1 晚
6/10 一般般
Jwala
2025 年 1 月 8 日
Jwala
於 2024 年 11 月住了 2 晚
8/10 不錯哦
Dileep
商務旅客
2022 年 7 月 23 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The Pride Plaza, Calcutta
The hotel is over all good but the things can be better. The menu in the restaurant is limited. It doesn't serve stuffed Parathas, almond and wall nut in breakfast. It doesn't show any business channel on TV. Staff is good and caring at all touch points.
Dileep
於 2022 年 7 月住了 2 晚
10/10 有夠讚
Ashish
2021 年 5 月 12 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place
Ashish
於 2021 年 5 月住了 1 晚
6/10 一般般
Sushanta
商務旅客
2020 年 12 月 15 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Sushanta
於 2020 年 10 月住了 2 晚
8/10 不錯哦
真實旅客
2020 年 3 月 18 日
真實旅客
於 2020 年 3 月住了 4 晚
4/10 不太好
真實旅客
2019 年 12 月 1 日
不喜歡:員工素質
真實旅客
於 2019 年 11 月住了 2 晚
8/10 不錯哦
真實旅客
2019 年 9 月 3 日
真實旅客
於 2019 年 8 月住了 3 晚
10/10 有夠讚
真實旅客
情侶出遊
2019 年 7 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location was the best thing about the hotel...
Staffs nd facilities were also good..
真實旅客
於 2019 年 7 月住了 2 晚
8/10 不錯哦
真實旅客
2019 年 6 月 16 日
真實旅客
於 2019 年 6 月住了 4 晚
10/10 有夠讚
Dileep
2019 年 4 月 20 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pride Plaza Hotel, Kolkata
It was overall a good stay. The hotel is very nice with good variety of food in restaurant.
Dileep
於 2019 年 4 月住了 2 晚
8/10 不錯哦
真實旅客
情侶出遊, 商務旅客
2019 年 4 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Banquet Staff need to be more coordinating specially in the event of full booking
真實旅客
於 2019 年 4 月住了 3 晚
10/10 有夠讚
真實旅客
2019 年 4 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 4 月住了 2 晚
6/10 一般般
Mitun
2019 年 4 月 14 日
喜歡:員工素質、住宿環境和硬體和客房舒適度
It's ok
Room lacks some of the finer touches of 5*, ditto 4*.
Breakfast was ok.
Room service speedy
Mitun
於 2019 年 4 月住了 1 晚
8/10 不錯哦
JS,UK
家庭旅遊
2019 年 4 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location in New Town area, near to some shopping malls, and The Bangla Arch, will help once metro has been completed.
Room was ok, gym also good. Restaurant service was a bit slow.
Had an issue with mini bar at checkout. A good idea would be to stock up mini bar if requested at check in. Have had this option at other hotels and avoids any confusion.
JS
於 2019 年 3 月住了 4 晚
6/10 一般般
真實旅客
團體旅遊
2019 年 2 月 27 日
喜歡:整潔度、設施服務和住宿環境和硬體
WIFI in the room is very weak.
真實旅客
於 2019 年 2 月住了 2 晚
10/10 有夠讚
真實旅客
2019 年 2 月 25 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great accommodations
真實旅客
於 2019 年 2 月住了 7 晚
8/10 不錯哦
真實旅客
2019 年 1 月 25 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location
Great location and Good hotel
真實旅客
於 2019 年 1 月住了 1 晚
6/10 一般般
RAJIV JAIN
2019 年 1 月 24 日
Bad
Bad
RAJIV JAIN
於 2019 年 1 月住了 1 晚
10/10 有夠讚
真實旅客
2019 年 1 月 5 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It was a nice place ,staff was good,the place is embellished with bright light and luxurious seats with drapes all over the wall. The ambience makes u fell at home with a touch of luxury attached to it
真實旅客
於 2018 年 12 月住了 1 晚
2/10 很糟糕
Ram Krishna
2018 年 12 月 27 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Unprofessional staff at the Front Desk
Horrible experiences. At the time of check-in staff at the reception didn’t find my booking even after showing him confirmation email and booking reference no. He said that there is no such booking site called “Hotel.com”. After much conversation he managed to find my booking after 30 to 40 minutes but he charged me Rs 2K more than what was indicated at the time of booking to allow me to check in. He mentioned that the additional Rs2K is due to taxes. Room service was also extremely slow.
Surprisingly the same guy was there at the time of checking out. He refunded Rs 2K as he made the mistake but he took more than an hour to settle it. Really front desk manned by unprofessional staff.
Ram Krishna
於 2018 年 12 月住了 1 晚
10/10 有夠讚
真實旅客
2018 年 12 月 25 日
真實旅客
於 2018 年 12 月住了 1 晚
4/10 不太好
Ganesh
2018 年 12 月 8 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
the place was not clean, check-in staff unhelpful
breakfast was reasonably OK.