Very poor staff and services. Rooms are small, with poor quality amenities, dirty towels, and stained and dirty bedsheets. Breakfast was below average with equally poor service by the staff.
Not at all a 4-star hotel. Not recommended.
DIGANTA KUMAR
10/10 有夠讚
Aniruddha
親子旅遊
2022 年 11 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Its my 3rd stay at Monotel, clean calm and pleasant to stay there.
Aniruddha
於 2022 年 11 月住了 1 晚
10/10 有夠讚
真實旅客
商務旅客
2019 年 12 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
amazing breakfast. close to everything. great staff
真實旅客
於 2019 年 11 月住了 2 晚
8/10 不錯哦
sajjadul
2019 年 11 月 2 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Monotel dose not have swimming pool.
my stay was good. it was a nice trip. But what there are showing in photos like swimming pool and gym its not happen in real. Swimming pool is like big bathtub size and gym its like small hotel room which is call deluxe room. in deluxe room they have gym. In breakfast you will have same foods as breakfast. Moreover there service is good.
sajjadul
於 2019 年 10 月住了 3 晚
8/10 不錯哦
Rajesh
2019 年 7 月 31 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Rajesh
於 2019 年 7 月住了 2 晚
10/10 有夠讚
真實旅客
家庭旅遊
2019 年 5 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good hotel situated at center of the city.you can have the view of the city from inside hotel.
真實旅客
於 2019 年 5 月住了 1 晚
10/10 有夠讚
真實旅客
2019 年 5 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent customer service. But quite expensive. I did not care for the many times staff stopped by to take count of the snacks bar. They often woke me up from jetlagged sleep to check on food stock. If they could just do the inspection once a day when rooms were cleaned, it would be less disruptive.
真實旅客
於 2019 年 5 月住了 4 晚
2/10 很糟糕
Anju
2019 年 2 月 27 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hopeless
Anju
於 2019 年 2 月住了 1 晚
10/10 有夠讚
真實旅客
2019 年 2 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
真實旅客
於 2019 年 1 月住了 2 晚
6/10 一般般
真實旅客
2019 年 1 月 2 日
喜歡:整潔度、員工素質和客房舒適度
My client has to leave early morning at 4:30am, hot water wasn’t available
真實旅客
於 2018 年 12 月住了 1 晚
8/10 不錯哦
真實旅客
2018 年 12 月 9 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2018 年 12 月住了 2 晚
10/10 有夠讚
真實旅客
2018 年 3 月 7 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2018 年 2 月住了 2 晚
6/10 一般般
Shubham
2017 年 11 月 7 日
喜歡:整潔度和客房舒適度
Shubham
於 2017 年 11 月住了 1 晚
10/10 有夠讚
真實旅客
2017 年 10 月 15 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I had a wonderful time while I stayed at the hotel :)
真實旅客
於 2017 年 10 月住了 3 晚
8/10 不錯哦
真實旅客
2017 年 3 月 4 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
6/10 一般般
Amit
2015 年 12 月 25 日
喜歡:整潔度
不喜歡:員工素質
Amit
8/10 不錯哦
Roman
2015 年 11 月 23 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Roman
8/10 不錯哦
真實旅客
2015 年 11 月 16 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
8/10 不錯哦
nimish,London
2015 年 11 月 11 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Comfortable and close to offices
Great place to stay for business visits. Only issue is average quality WiFi.
nimish
8/10 不錯哦
Manisha
2015 年 10 月 31 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Manisha
10/10 有夠讚
Suvendu,Singapore
2015 年 10 月 15 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A Boutique Hotel
First stay - six nights standard king-size. Compared to the pricing and branding as a business hotel, my expectations were not high. I was expecting a very basic frugal room with WiFi and breakfast. The stay was of course positively far beyond expectations. An amazing hotel that has truly hand-picked the crème-de-la-crème hospitality staff and line management and providing in-room dining food options of a range and quality far beyond anything I have experienced in the last 10 years, in metro cities in 5 & 6 star properties (I have spent an average of 95 days per year in hotels in India between ITC, Taj, Hyatt, Westin and Oberoi). For experienced travellers - it is quite a well known fact that food in luxury hotels are probably one of the worst in terms of handling and freshness, although at arm-and-a--leg prices. I was first of mind to jealously keep this review away with the fear that it will become a sought-after hotel (it is already full on almost all days) - but recognition must prevail. Monotel is indeed boutique for the things that matters - i) staff cordially going the extra length, ii) food & service in general. Of course, the old adage stands: treat your hosts as family if you expect them to treat you as family :)