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Reviews of Taklam Lodge

3 out of 5
Taklam Lodge
Williams Road, Kokopo

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 5 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roz

Stayed 2 nights in Dec 2023

6/10 Okay

Aaron

Disliked: Cleanliness, property conditions & facilities
It was adequate for a stay but definitely a budget accommodation.
Stayed 2 nights in May 2023

8/10 Good

Chris

10/10 Excellent

Gama

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and friendly staff.👍
Stayed 1 night in Sep 2022
Response from Team Taklam on 2022/10/6
Thank you Gama for your review!Glad you had a wonderful stay. See you again soon

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can get to Rabaul on public bus, free shuttle from airport, convenient, near market.actually has free wifi for my stay. Lose power pretty often, but it is not the hotel's fault. Aircon and ceiling fan are fine. Get a room away from the loud generator.
Stayed 3 nights in Jul 2022

8/10 Good

Kaian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended to suit your budget
I enjoyed my stay. My room was alway clean and towels change daily. My room was spacious with air conditioned. Free breakfast was exceptional. And it's was the cheapest in town.
Stayed 2 nights in Apr 2022
Response from Taklam Team on 2022/6/21
Thank you for your review!

2/10 Terrible

Wayne

Liked: Cleanliness, room comfort
Disliked: Staff & service
I was meant to have paid Aus $95.42 per night through hotels.com, but the hotel said they hadn't received my booking and end up charging me Aus $158 per night, the fish was over cooked, the salad consisted of about 2 tablespoons of coleslaw and a handful of chips, the waitress was very pleasant as well as the older receptionist who refused to charge me the Aus $95.42. if you want a better hotel with more value and better rooms and food use the Rapopo Plantation Resort,m they also have a bus shuttle to and from the airport
Stayed 1 night in Feb 2019
Response from Manager-Taklam Lodge on 2019/2/23
Dear Wayne, Thank you for your feed-back. We are sorry to hear some of your review shows that you were not satisfied with your stay. We sincerely apologize for your experience. We have looked through our file and can confirm that we have not charged you the mentioned rate per night. We have also dealt with the receptionist. With regards to your experience in our restaurant, we sincerely apologize for this. Our head chef has been informed of your experience with our dish and has dealt with the staff member accordingly. We take reviews very seriously and we need to know the issues in order for us to work things out and make your stay enjoyable. Once again thank you for your review and hope we can be off further assistance on your next stay in Kokopo.

8/10 Good

Rosemary

Liked: Cleanliness, room comfort
Ok but can easily be improved
You get what you pay for - certainly prices in PNG too high for the product supplied - but Taklam lodge meets short term business travelers needs - clean comfortable air conditioned rooms - in deluxe section. Situated in middle town opposite bustling market Food good in restaurant - fresh and nicely prepared. Dessert not available although on menu. Service very slow but it appears that one staff member was working day and night with little break - need another waitress/waiter to help - especially when there is an influx of guests from cancelled flights as occurred on both nights I was there No wifi but it is poor on the island anyway
Stayed 1 night in Dec 2018
Response from Anisa on 2019/1/4
Maam, Thankyou for your reviews apologise for the late reply,hope on your next visit to Taklam Lodge we will have improved on your reviews mentioned but would also like to thankyou for the mention that we are in the heart of town central to everything,Banks,Shopping centres and our beautiful market.

8/10 Good

Didier

Liked: Staff & service
Chambres vieillotes et pas très propres. Vieille clim. Plein centre. Ne pas prendre une chambre qui donne sur l'avenue principale => bruyant en journée. Wifi aléatoire. Prix excessif pour ce que cela propose … mais pas vraiment d'autres choix pour ce tarif. Personnel sympa. Peuvent arranger des tours. Font resto : bonne pizza !!
Stayed 2 nights in Jan 2024

10/10 Excellent

Song

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店就在市中心，还有免费机场接送
Stayed 2 nights in Nov 2019
Response from Manager on 2020/1/7
Thank you Song. Glad to hear you enjoyed your time here. Look forward to seeing you again soon