It was very disappointing and the worst stay ever when you see everything on website is lovely such as view and room condition. However, the truth hurts because I experienced below...
1. staff was unhelpful since he asked me to carry my back here and there since he had a motorbike to travel around for servicing.
2. the toilet leaked horribly
3. the curtain was broken and left there behind the sink. I felt uncomfortable at night
4. dusk found and water glasses, toilet rolls are put unordered
5. the aircon was leaking and wet the floor
6. the pool area was horrible because it looked like it had never been cleaned and managed
Don’t let beautiful photos fool you.
Don’t let the word Covid-19 for excuse to run the business because your business depends on customer trust.
ps. I still have photos and everything to prove that my bad experience was true and I will keep them to teach me to be thoughtful when it comes to book a reservation.
真實旅客
於 2021 年 4 月住了 1 晚
2/10 很糟糕
Travis
2020年2月26日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Travis
於 2020 年 2 月住了 1 晚
4/10 不太好
Charlotte Hjelm
團體旅遊
2020年1月28日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Sidste gang på Hillside hotel. 😢
Vi besøgte stedet for 5 år siden og der var det klart bedre stand alt er ved at falde fra hinanden nu, men det har stadig den smukkeste udsigt.
Charlotte Hjelm
於 2020 年 1 月住了 6 晚
6/10 一般般
Hannah
2020年1月6日
不喜歡:整潔度和住宿環境和硬體
The view was spectacular. Everything else about this resort was less then desirable. The entire resort was in dyer need of updates, construction to rebuild things like the docs, stairways, etc and the amenities (pool, pool towels, lounge chairs, etc) were not at all organized or up to standard. For how expensive it was to stay a night (50$) it was not worth it. The location was okay, you could not walk here from the pier, you’d need a scooter most definitely. Because it was on a hillside it was exhausting walking ten minutes up or down each time we needed to go to our hut.
Hannah
於 2019 年 12 月住了 4 晚
8/10 不錯哦
真實旅客
情侶出遊
2019年8月10日
喜歡:員工素質
不喜歡:住宿環境和硬體
The resort needs maintenance. Pictures shown on the site are at least 15 years old. When you rent a motorbike for 150bath per day you can travel easily to the village for bars and restaurants.
真實旅客
於 2019 年 8 月住了 6 晚
6/10 一般般
真實旅客
2019年7月1日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
真實旅客
於 2019 年 6 月住了 4 晚
4/10 不太好
真實旅客
情侶出遊
2019年6月7日
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
Bed was horrible. A/C barely worked. The people working there were great.