Outdoor pool, pool umbrellas, sun loungers
Check availability

Reviews of The Spa Resorts - Lamai Beach

5 out of 5
The Spa Resorts - Lamai Beach
71/7 Moo 3, Maret, Koh Samui, Surat Thani

Reviews

8.2

Very Good

Rating 10 - Excellent. 6 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 3 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gaynor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did a detox at The Spa Resorts Lamai Beach. Superb healthful resort with excellent programmes for all types of detoxing. Yoga, meditation and all right on the beach. Literally step off the restaurant to your lounger on the gorgeous deserted beach. Raw food restaurant is really good. Lots of lovely restaurants nearby. Beautiful in house spa and gym. I recommend.
Stayed 7 nights in Mar 2024
Response from The Spa Resorts - Lamai Beach on 2024/3/25
Dear Gaynor,Greetings from The Spa Resorts - Lamai Beach!We thank you for your amazing review! Our team is thrilled to hear that you had such a positive experience during your detox in our resort. From our yoga and meditation programs to our raw food restaurant and in-house spa and gym, it sounds like you truly immersed yourself in rejuvenation.Moreover, we appreciate your recommendation and are delighted to receive a perfect 5/5 rating from you! We look forward to welcoming you back for another relaxing stay in the future. Warm Regards,The Management Team

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and spa.
Stayed 4 nights in Mar 2024
Response from The Spa Resorts - Lamai Beach on 2024/3/25
Dear Brent,Greetings from The Spa Resorts - Lamai Beach!We cannot thank you enough for your wonderful review! We are overjoyed to hear that you enjoyed our location and spa during your stay. We prioritize our guest's convenience and our team makes sure to provide the best hospitality, especially when guests want to wind down and relax at our spa. The Spa Resorts of Lamai Beach personally thank you for the perfect rating as it serves as motivation for us to continue providing all of our guests with the best experience.We hope to see you soon Brent! Our team is always ready to serve you and help you have another relaxing stay in the future.Warm regards,The Management Team

8/10 Good

Sarala

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Really helpful and friendly customer service however key cards faulty and often needing to go to reception to get it connected and if staff have gone home need to call the number on the key card and wait for security to let you in and then speak to reception the next morning. This happened twice during a 3 day stay.
Stayed 3 nights in Mar 2024

6/10 Okay

tiffany

Liked: Room comfort
Disliked: Staff & service
Least friendly Thai people found in Samui
Thai people are known for their warmth and friendliness, but our experience at this place lacked all of it. While the restaurant staff was friendly, the front desk never greeted us. We stood waiting, often ignored. They seemed untrained in hospitality. When we inquired about airport transfer, they were uninformative. The worst part was finding blood stains on our sheets. When we raised the issue, they dismissed it, suggesting it was our fault. Despite multiple attempts to address it, no apology was offered. The lack of professionalism and accountability was disappointing. The hotel staff even suggested that the bloodstains might be from mosquito bites, which seemed implausible to us. We provided photos of the stains, clearly indicating that they were too large to be caused by minor injuries or insect bites. However, they persisted in blaming us and failed to acknowledge the seriousness of the issue. This lack of concern for hygiene and customer satisfaction was shocking.
Stayed 5 nights in Feb 2024

8/10 Good

Carla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything that we expected
We very much enjoyed our stay here. The resort is lovely, the staff are very friendly and we felt relaxed. Small and boutique feel. The only thing I would suggest to future travellers, if you are a light sleep, opt for a pool side bungalow rather than a room in the main building as there is noise from the road traffic.
Stayed 5 nights in Apr 2023

10/10 Excellent

salman

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing hotel . Everything was great !
Stayed 3 nights in Jul 2022
Response from Pintoh - Operation Manager on 2022/8/11
Dear Isabelle, Warmest greetings from The Spa Resorts, Samui Thank you very much for staying with us and taking the time to write about your experience at our resort. Your kind comments have been shared with the team. It will be a great pleasure to welcome you again in the near future. Warmest regards, Pintoh - Operation Manager

10/10 Excellent

OJ, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been before. Though was much busier the last time 15 years ago. Serene with lush greenery. Road walkways a bit steep as it is an uphill resort, so need to be careful with footwear.
Stayed 4 nights in Feb 2020
Response from Kay on 2020/2/21
Dear OJ, Thank you for review and we will improve our road walkway. Look forward to welcoming you back. Kind regards, The Spa Resorts Team

6/10 Okay

Noppawan

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Jesse

Stayed 5 nights in Mar 2023

8/10 Good

Katharina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Spa Resort - the Beach ist eine wunderbare Unterkunft. Alles ist sehr sauber. Das Personal ist sehr freundlich und hilfsbereit. Das Essen schmeckt einwandfrei und ist sehr zu empfehlen. Auch der angebotene Yoga Kurs war ein guter Start in den Tag. Leider war das Personal beim Frühstück eine Katastrophe. Wir haben kein einziges Mal das Frühstück so erhalten wie wir es auch bestellt hatten.
Stayed 5 nights in Jan 2023

10/10 Excellent

Annalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

6/10 Okay

Eric

Traveled with partner
The hotel (the beach) is quite cozy and has a nice beach view. We booked a standard room which is quite small, so a villa is recommended for more comfort. The pool is very small, but there is direct access to the beach. Staff is friendly but if you don’t speak Thai, you get only the minimum service and information. Restaurant is ok but you can find better places around. Spa was nice but the prices are almost European. As it is a detox hotel, you won’t find hard alcohol here.
Stayed 3 nights in Aug 2022
Response from Pintoh - Operation Manager on 2022/8/19
Dear Eric,Warmest greetings from The Spa Resorts, Samui Thank you very much for taking the time to write about your experience at our resort. It was a great pleasure to have had you with us. As you mentioned about our staff's English skills, it is very challenging for us to recruit staff with good command of English even myself, as English is not our first language, but we are passionate and willing to learn every day to improve it to be able to communicate to the guests.We are offering a 30% discount on spa treatments during your stay and I can ensure that the price is much cheaper than in other European countries as I have been there many times.Your kind comments have been shared with the team to improve our service. It will be a great pleasure to welcome you again in the near future. Warmest regards, Pintoh - Operation Manager