Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
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Reviews of The Lamai Samui

5 out of 5
The Lamai Samui
146/24 Moo4 Lamai Beach, Maret, Koh Samui, Surat Thani

Reviews

8.8

Excellent

Rating 10 - Excellent. 235 out of 399 reviews" "
Rating 8 - Good. 100 out of 399 reviews" "
Rating 6 - Okay. 37 out of 399 reviews" "
Rating 4 - Poor. 14 out of 399 reviews" "
Rating 2 - Terrible. 13 out of 399 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Used to be an amazing nice hotel and In immaculate condition when it was run by Les Meridian. We had stayed there multiple times pre-COVID. Now it’s looking very dated, nothing to do in the hotel (they used to run little events- cooking lessons etc..). Now there’s really nothing to do there. The beach front is dirty and full of litter, plastic and dead fish. This small beach area in front of the hotel used to be cleaned regularly and this is no longer the case. I see other hotels cleaning their beach area daily - this hotel does not. Also Lamai and the immediate area around the hotel also seems to have not recovered from Covid - places we used to go to are gone etc.. All this and they still charge what Les Meridian charged when it’s not as good seems unreasonable. This was our third and last time we will stay there - which is a shame. No fault of the staff and people working there- they are brilliant, just seems to be the people running it trying to do it on the cheap.
Stayed 14 nights in Mar 2024
Response from Kowit Prabpet on 2024/4/20
Dear Khun JohnThank you for sharing your experience with us. We're sorry to hear that your recent stay did not meet your expectations, especially considering your positive experiences with the hotel before. Your feedback is valuable to us, and we apologize for any inconvenience caused by the dated appearance of the hotel, the lack of activities, and the cleanliness of the beach area.Regarding pricing, we appreciate your feedback and will consider it as we evaluate our rates and services to ensure that they align with the value we aim to provide.We apologize for any disappointment caused, and we regret that this will be your last stay with us. We appreciate your recognition of the efforts of our staff and team members, and we will work diligently to address the issues you've raised to enhance the overall guest experience.Thank you for choosing to stay with us, and we hope that you will consider giving us another opportunity to exceed your expectations in the future.Best regards,The Management

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel really make your stay with them exceptional. You are made to feel so welcome and treated with courtesy and friendliness. The pool facility is fantastic and both restaurants provide great quality and speedy service. I really recommend this hotel
Stayed 3 nights in Mar 2024
Response from Kowit Prabpet on 2024/4/4
Dear Khun James,Thank you for your glowing review! We're thrilled to hear that our staff made your stay exceptional and that you felt welcome and valued throughout your visit. It's wonderful to know that you enjoyed our pool facility and found both restaurants to offer great quality and speedy service. We truly appreciate your recommendation and look forward to welcoming you back again soon!

6/10 Okay

DEAN

Liked: Cleanliness, staff & service
Food menu was very limited, hotel needs maintenance. Beach was rocky underwater difficult to swim had to stick to the pool and toilet in room you could not put toilet paper in it. Open bin was provided but that is embarrassing
Stayed 11 nights in Mar 2024
Response from Kowit Prabpet on 2024/4/4
Dear Khun Dean Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay. We're addressing the limited food menu, maintenance issues, beach conditions, and toilet situation. Your comfort is important to us, and we're working to improve. We hope you'll consider staying with us again in the future.

2/10 Terrible

Lia

Stayed 2 nights in Feb 2024
Response from Kowit Prabpet on 2024/2/8
Dear Khun Lia,Thank you for taking the time to share your feedback with us. We would like to extend our sincerest apologies for not meeting your expectations during your recent stay. It is disheartening to learn that our hotel design, specifically the Oriental heritage style, and the absence of air conditioning in the bathroom led to your dissatisfaction.We appreciate your valuable comments, and we have taken careful note of them for our future improvement initiatives. Our aim is to provide a comfortable and enjoyable stay for all our guests, and your feedback is instrumental in guiding us towards achieving that goal.

10/10 Excellent

ian

Stayed 9 nights in Dec 2023
Response from Kowit Prabpet on 2024/2/8
Dear Khun Ian, Thank you for your review and we are delighted to know that you enjoyed your stay with us. All staff do their best to make sure that all our guests are happy during their stay and we look forward to welcoming you back to our home in the near future.

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay, with a great team making it a perfect relaxing environment away from the fun of Lamai and Chaweng. Pool access room was the way to go for sure.
Stayed 8 nights in Sep 2023
Response from Kowit Prabpet on 2023/10/17
Dear Khun Jonathan, Thank you for your review and we are delighted to know that you enjoyed your stay with us. All staff do their best to make sure that all our guests are happy during their stay and we look forward to welcoming you back to our home in the near future.

10/10 Excellent

Dean

Stayed 1 night in Aug 2023
Response from Kowit Prabpet on 2023/8/28
Dear Khun Dean, Thank you for your review and we are delighted to know that you enjoyed your stay with us. All staff do their best to make sure that all our guests are happy during their stay and we look forward to welcoming you back to our home in the near future.

8/10 Good

IDAN

Stayed 5 nights in Aug 2023
Response from Kowit Prabpet on 2023/8/28
Dear Khun Idan, Thank you for your review and we are delighted to know that you enjoyed your stay with us. All staff do their best to make sure that all our guests are happy during their stay and we look forward to welcoming you back to our home in the near future.

10/10 Excellent

Thomas, Doha

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay
Stayed 4 nights in Jul 2023
Response from Kowit Prabpet on 2023/7/17
Dear Khun Thomas That's wonderful to hear! I'm glad to know that you had a great time during your stay in Koh Samui.

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Lamai for sure
We booked this hotel last minute as our previously booked and paid for hotel cancelled last minute. We were so happy at The Lamai Samui. It was serene, pool was gorgeous, staff friendly and food was great. We had 5 nights in total, 1 in a terrace room and 4 in a private pool villa. Pool villa was lovely, very private and loads of space. We were sad to check out and wished we were staying. Thanks for a wonderful stay.
Stayed 5 nights in Mar 2023
Response from kowit prabpet on 2023/3/29
Dear Khun Brendon, Thank you for your review and we are delighted to know that you enjoyed your stay with us. All staff do their best to make sure that all our guests are happy during their stay and we look forward to welcoming you back to our home in the near future.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023
Response from kowit prabpet on 2023/3/14
Dear Value Guest , Warmest greetings from The Lamai Samui, Thank you for you enjoyed your stay with us. All of us do appreciate your support during difficulty time and our goal is to make all guests stay happy in our home and we hope to be able to welcome you back in the near future. Sincerely, The Lamai Samui

4/10 Poor

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very poor for a 5 star
Very dark room, bathroom was open shower and it smelled. Tv far too small for room and hardly any channels in English, you would expect satellite tv in a 5 star establishment. Drawers kept sticking, furniture old and not too clean either. Pool was nice. Very shabby hotel
Stayed 3 nights in Feb 2023
Response from kowit prabpet on 2023/2/23
Dear Khun Susan,Thank you very much for your feedback. We are truly sorry to know that your experience didn’t match your expectations.We do appreciate your comment and take note on this for the future improvement. We look forward to welcoming you again at The Lamai Samui, and will ensure that your next stay will be a memorable one.

10/10 Excellent

Wendy, San Francisco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful at night with the lights in the dining area and around the trees. I especially liked the dock extending from the beach. The breakfast buffet was great and enjoyable with the view of the pool and beach. The staff was very friendly and efficient. It was great to use the mats in the fitness center to stretch and do yoga.
Stayed 4 nights in Nov 2022
Response from kowit prabpet on 2022/11/12
Dear Khun Wendy,Warmest greetings from The Lamai Samui Thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We are pleased to welcoming you again! Your Sincerely, The Lamai Samui

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff - very friendly and helpful. The restaurant staff are very attentive.
Stayed 7 nights in Jul 2022
Response from Kowit on 2022/8/3
We would like to thank you for your visiting and supporting us at our resort and appreciate you taking time to provide a great review.

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an absolutely wonderful stay at the Lamar Samui. The staff were amazing and nothing was too much trouble.
Breakfast view
Stayed 4 nights in Jun 2022
Response from Kowit on 2022/6/14
we would like to thank you for your visiting and supporting us at our resort and appreciate you taking time to provide a great review.

10/10 Excellent

Mikhail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautifully set in an established garden on Lamai beach. The rooms are nicely designed with a classic style that suits the tropics. We were very impressed by the friendly service that always did there best to assist inspite of being a team that is only 1/5 of what it was pre Covid. I wouldn’t hesitate recommending this hotel to anyone, especially if you can indulge yourself with a stay at their beach villa, so very beautiful.
Stayed 3 nights in Feb 2022
Response from Kowit on 2022/2/27
Thank you very much for your nice feedback and review. We all here hope to welcome you again on your next trip to Koh Samui. Kind regards, Management team

10/10 Excellent

Timothy, Box Hill North

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all first class at this property. The concierge was extremely helpful and knowledgeable on checkin and through our stay. The Ocean Front Private Pool Villa was stunning. My partner and I did not want to leave, it was such a treat. Refreshing welcome drink on arrival. Welcome fruit in our villa. It had such a lovely vibe. The double deck chair to relax and take in the ocean view one way, another chill out area to get an alternate view, the pool with lights and jets, the frangipani tree overhanging, giving some shade and dropping beautiful fragrant flowers into the water. We just loved it all. Housekeeping were very thorough. New covers on the deck chairs and chill cushion, cleaning the pool, every little detail. The restaurant has 2 levels and we sat upstairs all the time, which looks down on the main pool and on to the ocean and pier. The food was amazing and the cocktails were fantastic. The service and staff at the restaurant and indeed everywhere on the property were second to none. Would love to go back for a longer stay.
Stayed 2 nights in Jan 2022
Response from Kowit on 2022/2/21
Thank you for your feed back and enjoy to stay with us hope to see you again.

10/10 Excellent

Ciprian

Stayed 3 nights in Jan 2022
Response from The Lamai Samui on 2022/2/9
Dear Khun Ciprian, Thank you for spending your valuable time with us and we are happy to hear that you enjoyed you stay ( from your review score 10 out of 10 for us) and we look forward to welcoming you back to our home in the near future. Best regards,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel gives us a good vibe and homey feeling. Spacious and secluded at same time, with good restaurant and access to beach.
Stayed 3 nights in Mar 2021
Response from Nui on 2021/4/6
Thank you for your feed back and enjoy to stay with us hope to see you again.

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend trip
Stayed at the oceanfront villa. Great room design and view. Enjoyed dinner on the pier and breakfasts every morning. Staff was attentive to all needs.
Stayed 3 nights in Feb 2021
Response from Piak on 2021/2/25
Dear Khun Oliver, Thank you for comments and we are happy to hear that you enjoyed your holiday with us. We hope to be able to welcome you back to our home in the near future. Please let us know if we can be any assistance for your future holiday. All the best and thank you for your kind support. Piak General Manager

10/10 Excellent

Volker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Dec 2020
Response from The Lamai Samui Team on 2021/1/22
Dear Volker, Thank you so much for taking your precious time to provide such a wonderful comment regarding your recent stay with us. I am glad to hear you enjoyed your stay at The Lamai Samui We look forward to welcoming you back to our ideally located for another exquisite beach getaway, where you have our commitment for a more seamless stay. Yours sincerely,

10/10 Excellent

Adam, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and spa was serene and calm on the quiet side of the island.
Stayed 5 nights in Feb 2020

8/10 Good

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Pleasant staff and breakfast buffet nice pool, beach and location. Frightful price for very small room and under size small bed for my adult son. Room very in need of maintenance with windows not meeting in middle and a large gap to invite the mosquitos in. Stayed 15 nights, the 15th was due to a flight booking issue and boy did Le Meridien bite for that 15th night. Real money grab as I paid on check in for the extra might, and then on check out with the transport waiting they said oh no you have to pay more our staff made an error. Never again. Mean and miserable. Donuts at $7 each OMG. Never again. Stay at Chaweng!
Stayed 14 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. The landscaping and architecture of the property was spectacular.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great! The staff is warm and inviting. We loved the location, room, pool and the beach.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Same, cosy resort with very friendly, helpful staff.
Stayed 7 nights in Dec 2019

10/10 Excellent

Jon, Kuala Lumpur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service throughout our stay. Staff were friendly and very helpful. External areas looked a little tired and lack of covered walkways in the rain was a bit of an annoyance. Otherwise a great stay and would definitely recommend it.
Stayed 5 nights in Dec 2019

2/10 Terrible

boualavong, IL, U.S.A.

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Very old resort and the shower in in the back and a lot of muskedo. Not worth the price or name
Stayed 2 nights in Nov 2019
Response from Vinusda Vatcharanukulkiet on 2019/12/6
Dear swiftie_07, First, let me just say that I was very sorry to read you felt your experience was not live up to your satisfactory. We really do strive to offer guests unique and memorable experiences so it is disappointing to know we let you down on this occasion because of some mistakes. On behalf of the whole team, I apologize once again that your stay was not completely at the level it should have been at. Your valuable feedback is much appreciated and helps us to further enhance our product and guest experience. We would really like to turn this experience around and make your next stay a memorable one. I hope to welcome you back to the hotel someday soon.

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2019
Response from Vinusda Vatcharanukulkiet on 2019/12/6
Dear Valued Guest, Thank you so much for your feedback. We would really like to turn this experience around and make your next stay a memorable one. I hope to welcome you back to the hotel someday soon.

10/10 Excellent

Mirela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Vinusda Vatcharanukulkiet on 2019/12/6
Dear Mirela, Thank you for choosing our property for your recent stay. I am pleased to read that you found our resort to be delightful that resort provided an ideal setting to relax and unwind and impressed with our services. I have already shared your generous feedback with our team as recognition for the hard work toward serving our guests. Thank you for staying with us once again. It was a pleasure to have you with us and to be of service to you. We sincerely hope to welcome you back for your next visit to Samui.

8/10 Good

Laurent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, Room was good. Only issue is the breakfast is clearly not at the level of other hotels in same price-range. Not many choice :-(
Stayed 5 nights in Sep 2019
Response from Vinusda Vatcharanukulkiet on 2019/12/6
Dear Laurent, Thank you very much for sharing the details of your recent stay at the Le Meridien Koh Samui Resort & Spa. We strive to deliver exceptional experiences to our guests and delighted that we succeed to do so on this occasion. Please be assured that I have taken your feedback on board on how we direct the communication to our guests. I look forward to having an opportunity to welcome you back soon. Yours sincerely, Vinusda Vatcharanukulkiet General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Management Team on 2019/8/28
Thank you so much for your feedback. Hope to welcome you and your family or your friends in the future!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019
Response from Management Team on 2019/8/20
Thank you so much for staying with us and your feedback.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool area. Staff were fantastic. Can’t wait to return!
Stayed 6 nights in Aug 2019
Response from Management Team on 2019/8/20
Appreciated your value comment. Thank you so much for staying with us!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel on beach. Spacious yet cozy.
Beautiful small hotel with large rooms and amazing bathrooms. Quiet and relaxing. Really good Buffett breakfast!
Stayed 3 nights in Jul 2019
Response from Management Team on 2019/8/7
Thank you for staying with us and your value comment. We hope to welcome you, your friend, and your family again! Sincerely, Management team :)

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koh Samui
The hotel staff was amazing, very helpful at all times. The rooms were beautiful and the amenities were very nice. We especially loved the celebration of the day which we felt was a very special ceremony.
Stayed 2 nights in Jul 2019
Response from Management Team on 2019/8/7
Sawasdee from Thailand. We are so happy to hear that you enjoyed with our activity. Appreciated your comment and also your staying with us. Hope to have the pleasure of welcoming you back soon. Sincerely, Management Team

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
We stayed in their second highest category room. The Property is very dated and tired looking. Very few outlets- and no USB outlets of course. Even the pavilion pool suite where we stayed (and nearly all the other rooms) have no ocean view or any view for that matter. There is no beach— At all. No swimming in the sea at all even from the pier which is in very shallow water- even dry sometimes. Finally, they have priced everything without regard to the local economy- no one we met at the resort eats there, and no one we met got massages there, because the food and massage are better and a fraction of the price right next door and everywhere else in the area. The breakfast was about $30 US equivalent, which is fine in San Diego or London... but just doesn’t fit at Koh Samui.
Stayed 3 nights in Jul 2019
Response from Management Team on 2019/7/11
Greeting from Le Meridien Koh Samui Resort & Spa, Thank you for choosing our resort on your recent visit to Koh Samui. We have acknowledged your valued comments and shared with our team, we would like to bring up point of suggestion, hotel does provide USB portable upon a request from the Guest Services Center but we agree we may need to communicate it better. The villa that you booked is our Pavilion Pool Villa, however this category is on garden landscape view. We also have higher category - our Ocean Pool Villa with uninterrupted ocean view with a private pool. Our resort located on the pristine Lamai Beach along to the coast of low tide period in the wet season, while in other time of the year, our beach considered as one of the most popular in Koh Samui. I regret to know that massage and food price didn’t meet your expectation, we will share your feedback with the concerned department, we also must apologize profusely. Le Meridien Koh Samui Resort & Spa prides itself on personalized guest service and culinary quality, generally we receive very positive comments from our guests about our products and food quality. We hope you otherwise enjoyed your stay in our resort and Koh Samui. Meanwhile, we trust you will give us an opportunity to welcome you and your family back as this will enable us to show that this issue is not indicative of the high level of service and standard we generally provide. We apologize for inconvenience caused. Have a good day.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great resort but room was dark and layout ( no air conditioned seating area or balcony were the only negatives
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 4 nights in Apr 2019

10/10 Excellent

Phil, Dubai, ae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the hotel and staff were excellent: Staff very friendly and very helpful. The hotel was beautiful and set out very nicely, we just wanted to relax for 5 days chill out around the pool or on the beach, the food was great as well as the drinks, the rooms were also very comfortable, we booked a terrace suite which was very clean and it had everything you need and was made up and turned down daily. We would definitely stay there again.
Stayed 4 nights in Mar 2019

10/10 Excellent

salman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

2/10 Terrible

Santosh

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the way the architect designed spaces to lead the guest from a busy road through a calm cobblestone walkway, a waterfall flanked walkway, a few steps, and finally an entryway centered on a pool of water. The rooms are close to each other, but the privacy is profound. We opted for a suite with private pool. While we enjoyed the main pool and beach, we enjoyed the private pool and opportunity for nude bathing and sunning. The staff were incredibly friendly and accommodating. Highly recommended.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 1 night in Feb 2019

4/10 Poor

DoanhTran

Disliked: Staff & service
I should spend time to write a review for this hotel. I was expected to stay at Le Meridien during my vacation in Koh Samui but got huge disappointed. First, airport pick up: by an old big van, very dirty and uncomfortabe, not worth for 1000 baht (about $30), compared to other hotel pick up. Second, check-in: we was waiting about 15 minutes for staff check-in without any welcome drink (that came late after we finish). Staffs was not giving any smile welcome. Third, the room: we booked a pool suite that looked nice in pictures. In real, it was smaller than expected, just look like an normal room with an open yard for the pool. Water in there was so cold (even in summer) to stay in more than 3 minutes. The resort was nice design in a heritage style, but not practical at all. WE had to request to downgrade into a normal room with a bathtub that we can practical use it. 4th, we booked a Unlock Package that came with several benefits. But when we checked with a female staff, she inform that the package not included breakfast (but for sure included when we booked). We have to ask her to double check, then it came out that breakfast included. Unprofesional staff!!! 5th, we called to book a free shuttle to Chaweng Beach as in their program but later was call back to inform that it was fully booked (only for 10 people). It should be note by hotel that we should book early to get in that 10 people. It's a peak season so too many people stay at the hotel. they just said fully booked!
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked room with pool access. Room was nice with large bathroom. Pool had a lot of debris from surrounding trees which was not cleaned. The overall common area was nice but much smaller thank pictured. Location was ok, nothing around but about 10min drive to Lamai beach.
Stayed 1 night in Feb 2019